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Senior Risk Management Analyst Jobs in Orem, UT (NOW HIRING)

SoFi

Senior Dialer Analyst

Cottonwood Heights, UT

Help the team manage daily dialer operations, ensuring campaigns start on time, run efficiently ... Risk & Compliance * Ensure all dialing activities comply with FDCPA, Reg F, TCPA, and state laws.

SoFi

Senior Dialer Analyst

Cottonwood Heights, UT · On-site

Help the team manage daily dialer operations, ensuring campaigns start on time, run efficiently ... Risk & Compliance * Ensure all dialing activities comply with FDCPA, Reg F, TCPA, and state laws.

Robert Half

Risk Manager

Salt Lake City, UT · On-site

$150K - $170K/yr

... for senior stakeholders. * Partner with business and site leadership to integrate risk ... in risk management, operational risk analysis, insurance, or a related function within an ...

MX Technologies, Inc.

Enterprise Risk Manager

Lehi, UT · On-site

... risk management program to minimize risk to MX and its customers. . As a member of the Compliance and Privacy department, the Risk Manager will be responsible for identifying, analyzing, and ...

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Senior Risk Management Analyst information

See Orem, UT salary details

$46.5K

$95.5K

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How much do senior risk management analyst jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior risk management analyst in Orem, UT is $95,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $119,100.00 per year, depending on experience, location, and employer.

What does a senior risk management analyst do?

A Senior Risk Management Analyst is responsible for identifying, assessing, and mitigating risks that could impact an organization's financial health or operational performance. They analyze data, develop risk models, and recommend strategies to minimize potential losses. In addition, they often collaborate with various departments to ensure compliance with regulations and to implement risk controls. Their expertise helps organizations make informed decisions and maintain stability in a constantly changing environment.

What are the key skills and qualifications needed to thrive as a senior risk management analyst?

To excel as a Senior Risk Management Analyst, you need strong analytical skills, expertise in risk assessment methodologies, and a relevant degree in finance, business, or a related field. Familiarity with risk management software (like RSA Archer or SAP GRC), data analysis tools, and professional certifications such as FRM or CRM are typically required. Exceptional communication, problem-solving, and stakeholder management skills set top performers apart. These competencies are critical for accurately identifying risks, communicating strategies, and ensuring organizational resilience.

How does a senior risk management analyst typically collaborate with other departments within an organization?

A Senior Risk Management Analyst regularly works with teams across finance, operations, compliance, and IT to identify, assess, and mitigate various types of risks. They facilitate risk assessments, share insights on emerging threats, and help develop policies that align with business objectives. Effective collaboration ensures that risk strategies are integrated into daily operations and major projects, making communication and relationship-building critical parts of the role. Senior analysts may also lead cross-functional meetings and provide training to ensure consistent risk awareness throughout the organization.

What is the average salary for a senior risk management analyst in the US?

The average salary for a senior risk management analyst in the US is approximately $85,000 to $110,000 per year, depending on experience, location, and industry. Professionals in this role often have certifications such as FRM or CRM and utilize risk assessment tools to evaluate financial and operational risks.

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Senior Risk Management Analyst jobs near you
Infographic showing various Senior Risk Management Analyst job openings in Orem, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $95,497 per year, or $45.9 per hour.

Senior Dialer Analyst

SoFi

Cottonwood Heights, UT

Full-time

Posted 8 days ago

Job description

The Role:

This Senior Dialer Analyst role reports to the Senior Director, Collections and Recovery Business Planning, Project Management & Analytics (BP&A).

The Senior Dialer Analyst is a key member of our team here at SoFi, responsible for supporting all of our outbound/inbound dialer operations for Personals Loans, Credit Cards, and Loan Origination Outreach .  Overall, work will also include driving Dialer improvement efforts in efficiency, effectiveness, and productivity, including implementing initiatives across 1LOD Business Controls. 

What you'll do:

Operational Management

  • Help the team manage daily dialer operations, ensuring campaigns start on time, run efficiently, and meet intensity targets.
  • Identify and resolve technical issues, collaborating with IT and Telephony teams to implement upgrades and patches.
  • Monitor agent status in real-time to maximize productivity and reduce idle time.

Analytics & Reporting

  • Create and maintain dashboards to track MTD metrics and validate the effectiveness of calling strategies.
  • Analyze dialer metrics to provide recommendations for improving efficiency and effectiveness.

Risk & Compliance

  • Ensure all dialing activities comply with FDCPA, Reg F, TCPA, and state laws.
  • Partner with Risk stakeholders to establish control inventories, descriptions, and workflows for consistent testing.
  • Proactively monitor regulatory changes and support remediation efforts to address control gaps.

Strategic Collaboration

  • Work with business partners to identify staffing gaps, monitor agent patterns, and plan future initiatives.
  • Develop training materials and communication tools to share best practices and program enhancements with stakeholders.

Typical KPIs (A Senior Dialer Analyst is often responsible for improving):

  • Right Party Contact Rate (RPC)
  • Promise-to-Pay (PTP)
  • Dollars Collected
  • Roll Rates
  • Delinquency Cure Rate
  • Queue Penetration
  • Agent Occupancy
  • Average Handle Time (AHT)
  • Abandon Rate
  • Contact Rate
  • Connect Rate
  • Cost per Contact
  • Cost per Dollar Collected

What you'll need:

  • Experience working in a fast paced, collections call center environment
  • Some knowledge of outbound collection regulations and rules (FDCPA Reg F, TCPA, & State laws)
  • Proven ability to analyze complex data sets to identify trends, performance gaps, and opportunities for improvement. Experience with Tableau or similar data visualization tools is preferred.
  • A Bachelor's Degree in Telecommunications, Information Technology, or related field, or 5 years of relevant technical experience in lieu of a degree.
  • Strong written and verbal communication skills, ability to articulate issues, and create reports used by senior management
  • Strong ability to create a culture of ownership, accountability, collaboration, and ability to influence at different levels.
  • Ability to work independently with limited daily supervision while meeting deadlines.
  • Ability to navigate through ambiguity, manage and coordinate multiple project assignments, and deliver on commitments.
  • Partnership mindset to ensure we have positive and productive working relationships with auditors and examiners. 
  • Experience with risk data, reporting, and analysis; including systems.
  • Experience in highly-matrixed, fast-paced environments.

Preferred: 

  • Previous experience in Banking or Fintech
  • Experience working with an auto-dialer (Preferably the Genesys Outbound Dialer)
  • Utilize SQL queries to extract, analyze, and manipulate data for performance monitoring and strategic decision-making

Apply