Strong organizational skills with a proactive, customer-focused mindset.
Strong organizational skills with a proactive, customer-focused mindset.
Customer Representative
Boys Town, NE · Remote
$30K - $50K/yr
Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.
Quick apply
Customer Representative
Boys Town, NE · Remote
$30K - $50K/yr
Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.
Strong organizational skills with a proactive, customer-focused mindset.
Strong organizational skills with a proactive, customer-focused mindset.
Strong organizational skills with a proactive, customer-focused mindset.
Strong organizational skills with a proactive, customer-focused mindset.
Strong organizational skills with a proactive, customer-focused mindset.
Strong organizational skills with a proactive, customer-focused mindset.
Remote Customer Experience Coordinator
Omaha, NE · Remote
$17.25 - $22.50/hr
Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused ... In this role, you will support clients by coordinating services, answering questions, and ensuring ...
Remote Customer Experience Coordinator
Omaha, NE · Remote
$17.25 - $22.50/hr
Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused ... In this role, you will support clients by coordinating services, answering questions, and ensuring ...
Entry Level Remote Only
Lincoln, NE · On-site +1
$90K - $120K/yr
AO Globe Life is expanding and hiring Remote Customer Service & Client Support Specialists to help individuals and families across the United States access essential benefit programs from the comfort ...
Entry Level Remote Only
Lincoln, NE · On-site +1
$90K - $120K/yr
AO Globe Life is expanding and hiring Remote Customer Service & Client Support Specialists to help individuals and families across the United States access essential benefit programs from the comfort ...
Collaborate with Product, Professional Services, and leadership to position solutions effectively ... Represent the company at industry events, conferences, and customer meetings * Build and maintain ...
Collaborate with Product, Professional Services, and leadership to position solutions effectively ... Represent the company at industry events, conferences, and customer meetings * Build and maintain ...
Remote Account Representative
Omaha, NE · Remote
$17/hr
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now ... representative, remote call center, customer service jobs, contact center, remote medical call ...
Remote Account Representative
Omaha, NE · Remote
$17/hr
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now ... representative, remote call center, customer service jobs, contact center, remote medical call ...
As a Sales & Financial Solutions Agent, you'll combine exceptional customer service with sales ... Remote Work schedules aredeterminedbased on business needs and the current available are listed ...
As a Sales & Financial Solutions Agent, you'll combine exceptional customer service with sales ... Remote Work schedules aredeterminedbased on business needs and the current available are listed ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Excellent customer service and oral/written communication skills. * Exceptional problem-solving ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Excellent customer service and oral/written communication skills. * Exceptional problem-solving ...
Collaborate with Product, Professional Services, and leadership to position solutions effectively ... Represent the company at industry events, conferences, and customer meetings * Build and maintain ...
Collaborate with Product, Professional Services, and leadership to position solutions effectively ... Represent the company at industry events, conferences, and customer meetings * Build and maintain ...
Collaborate with Product, Professional Services, and leadership to position solutions effectively ... Represent the company at industry events, conferences, and customer meetings * Build and maintain ...
Collaborate with Product, Professional Services, and leadership to position solutions effectively ... Represent the company at industry events, conferences, and customer meetings * Build and maintain ...
Customer Support Representative - Omaha / Lincoln, NE area ONLY
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications: Category:Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act ...
Customer Support Representative - Omaha / Lincoln, NE area ONLY
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications: Category:Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act ...
Claims Initiation Representative
Papillion, NE · Remote
$22.31/hr
Remote : Work at home employee residing outside of a commutable distance to an office location ... High School Diploma or GED * 0-1+ years of administrative support, customer service and/or data ...
Claims Initiation Representative
Papillion, NE · Remote
$22.31/hr
Remote : Work at home employee residing outside of a commutable distance to an office location ... High School Diploma or GED * 0-1+ years of administrative support, customer service and/or data ...
Customer Support Representative - Omaha / Lincoln, NE area ONLY
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications:Category:Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act ...
Customer Support Representative - Omaha / Lincoln, NE area ONLY
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications:Category:Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act ...
Customer Support Representative - Omaha / Lincoln, NE area ONLY
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange ...
Customer Support Representative - Omaha / Lincoln, NE area ONLY
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange ...
Entry Level Customer Service - Omaha / Lincoln, NE area ONLY
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications: Category:Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act ...
Entry Level Customer Service - Omaha / Lincoln, NE area ONLY
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications: Category:Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act ...
Entry Level Customer Service - Omaha / Lincoln, NE area ONLY
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange ...
Entry Level Customer Service - Omaha / Lincoln, NE area ONLY
Omaha, NE · On-site +1
$15.25 - $20.75/hr
This transition does not apply to fully remote roles. Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange ...
Customer Service Coordinator - Travel Support
North Platte, NE · On-site +1
$17.50 - $22.75/hr
Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support ... Flexible remote work options * Part-time or full-time opportunities * Career growth within the ...
Customer Service Coordinator - Travel Support
North Platte, NE · On-site +1
$17.50 - $22.75/hr
Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support ... Flexible remote work options * Part-time or full-time opportunities * Career growth within the ...
Senior Remote Customer Service Rep information
What does a senior remote customer service rep do?
A Senior Remote Customer Service Representative handles customer inquiries, resolves complex issues, and provides support via phone, email, or chat—all from a remote location. They often assist with escalated cases, mentor newer team members, and help ensure high levels of customer satisfaction. This role requires advanced communication skills, problem-solving abilities, and experience with customer service platforms. Senior reps may also contribute to process improvements and training initiatives within their team.
What are the key skills and qualifications needed to thrive as a senior remote customer service rep, and why are they important?
To thrive as a Senior Remote Customer Service Rep, you need advanced problem-solving abilities, strong communication skills, and several years of customer service experience, often supported by a high school diploma or higher. Familiarity with CRM software such as Salesforce or Zendesk, along with proficiency in remote collaboration tools like Slack or Zoom, is typically required. Exceptional empathy, patience, and time management skills help professionals stand out in handling complex customer issues independently. These skills and qualities ensure efficient resolution of customer concerns, high satisfaction rates, and effective remote teamwork.
How does a senior remote customer service rep typically collaborate with other departments while working remotely?
As a Senior Remote Customer Service Rep, you'll often collaborate with teams such as technical support, sales, and product management to resolve complex customer issues. Communication is primarily done through digital channels like email, chat platforms, or virtual meetings. You may be responsible for escalating cases, providing feedback on customer pain points, and sharing insights to improve processes. Effective cross-functional collaboration is key to ensuring customer satisfaction and driving continuous improvement across the organization.
What is the difference between Senior Remote Customer Service Rep vs Customer Support Specialist?
| Aspect | Senior Remote Customer Service Rep | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; experience preferred | High school diploma or equivalent; may require specific certifications |
| Work Environment | Remote, customer service call centers, online chat | Remote or on-site, customer support via phone, email, chat |
| Employer & Industry Usage | Customer service departments across various industries | Customer support teams in tech, retail, healthcare, etc. |
The main difference is that a Senior Remote Customer Service Rep typically has more experience and handles complex customer issues, often mentoring junior staff, whereas a Customer Support Specialist focuses on resolving customer inquiries and providing support at an entry to mid-level. Both roles are essential in customer service but differ in responsibility level and experience requirements.
What are popular job titles related to Senior Remote Customer Service Rep jobs in Nebraska?
For Senior Remote Customer Service Rep jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Senior Remote Customer Service Rep jobs in Nebraska look for?
The top searched job categories for Senior Remote Customer Service Rep jobs in Nebraska are:
What cities in Nebraska are hiring for Senior Remote Customer Service Rep jobs?
Cities in Nebraska with the most Senior Remote Customer Service Rep job openings:
Remote Customer Service Leaders/ Benefits Specialist
Omaha, NE • Remote
Full-time
Posted 27 days ago
Globe Life Insurance rating
8.0
Based on 22 frontline employees who took The Breakroom Quiz
173rd of 315 rated insurance
Job description
-No prior industry experience required
-Meet with clients on Zoom to help them enroll in benefit programs
-Explain options in a clear, simple, and relatable way
-Help clients complete online enrollment forms accurately
-Schedule and manage virtual appointments
-Use basic computer skills (email, Zoom, online systems) daily
-Follow a proven process with training and support provided
-Work independently while being part of a supportive team
-Grow your skills, income, and career through ongoing coaching
Industry leaders will train all new canidates, but you must be:
-
Coachable and demonstrate high integrity
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Your have a desire to help others
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Excellent written and verbal communication skills
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Strong organizational skills with a proactive, customer-focused mindset.
What Globe Life Insurance employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Globe Life
Sourced by ZipRecruiter
Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.
Industry
Insurance services and insurance agencies and brokerages
Company size
1,001 - 5,000 Employees
Headquarters location
McKinney, TX, US