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Senior Qa Software Testing Jobs in Wichita, KS (NOW HIRING)

Rockwell hardness and conductivity testing Typical Job Requirements * Reads customer blueprints and ... Performs all quality inspection functions at a senior level * Provides guidance to Level I ...

Contact CenterQuality Assurance Manager

Wichita, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with QA software, CRM systems, and reporting tools. * Certifications in Quality, Six Sigma, or related areas (a plus). WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe ...

Contact CenterQuality Assurance Manager

Wichita, KS

$83K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with QA software, CRM systems, and reporting tools. * Certifications in Quality, Six Sigma, or related areas (a plus). COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

QA-LPN Nurse

Newton, KS

$22.75 - $30.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you choose one of our senior living communities, you'll join us in furthering our culture of care and mission to uplift and enhance the lives of others. Our leadership team remains steady and ...

QA-LPN Nurse

Newton, KS · On-site

$22.75 - $30.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When you choose one of our senior living communities, you'll join us in furthering our culture of care and mission to uplift and enhance the lives of others. Our leadership team remains steady and ...

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Showing results 1-20

Senior Qa Software Testing information

See Wichita, KS salary details

$26

$47

$67

How much do senior qa software testing jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for senior qa software testing in Wichita, KS is $47.57, according to ZipRecruiter salary data. Most workers in this role earn between $42.60 and $54.18 per hour, depending on experience, location, and employer.

What is the difference between Senior Qa Software Testing vs QA Analyst?

AspectSenior QA Software TestingQA Analyst
Required CredentialsBachelor's in Computer Science or related, certifications like ISTQBBachelor's in Computer Science or related, certifications like ISTQB
Work EnvironmentInvolved in test planning, automation, and leadership roles within development teamsFocuses on executing test cases, reporting bugs, and validating software quality
Employer & Industry UsageUsed in software companies, tech firms, and organizations with complex testing needsCommon in software development, IT, and tech industries for quality assurance

While both roles require similar educational backgrounds and certifications, Senior QA Software Testing typically involves leadership, test automation, and strategic planning, whereas QA Analysts focus on executing tests and identifying issues. The senior role often requires more experience and technical skills, making it suitable for those aiming for advanced testing responsibilities.

Are senior QA software testing testers still in demand?

Senior QA software testing testers remain in demand due to ongoing needs for quality assurance in software development. They are valued for their expertise in test automation, scripting, and tools like Selenium or JIRA, especially as companies focus on delivering reliable products quickly.

What are the most commonly searched types of Qa Software Testing jobs in Wichita, KS?

The most popular types of Qa Software Testing jobs in Wichita, KS are:

What are popular job titles related to Senior Qa Software Testing jobs in Wichita, KS?

For Senior Qa Software Testing jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Senior Qa Software Testing jobs in Wichita, KS look for?

The top searched job categories for Senior Qa Software Testing jobs in Wichita, KS are:

Contact Center Quality Assurance Manager

MCI Careers

Wichita, KS • On-site

Full-time

Re-posted 20 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is a key leadership role that directly impacts customer satisfaction and operational excellence.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Lead the QA team in monitoring and evaluating agent interactions across various campaigns.
  • Develop and implement QA frameworks, scorecards, and calibration sessions.
  • Analyze quality trends and provide actionable insights to operations and training teams.
  • Ensure compliance with client standards, internal policies, and regulatory requirements.
  • Conduct audits, feedback sessions, and coaching to improve agent performance.
  • Collaborate with stakeholders to align QA initiatives with business goals.
  • Prepare and present quality reports to internal leadership and clients.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in business, Quality Management, or a related field (preferred).
  • 3+ years of experience in a QA leadership role within a BPO or contact center.
  • Strong knowledge of QA methodologies, tools, and contact center operations.
  • Excellent analytical, coaching, and communication skills.
  • Experience with QA software, CRM systems, and reporting tools.
  • Certifications in Quality, Six Sigma, or related areas (a plus).

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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