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Qa Software Testing Jobs in Wichita, KS (NOW HIRING)

MCI Careers

Contact Center Quality Assurance Manager

Wichita, KS · On-site

$70 - $90/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with QA software, CRM systems, and reporting tools. * Certifications in Quality, Six Sigma, or related areas (a plus). COMPENSATION DETAILS Our compensation and benefits packages are ...

Chipton Ross

QA Inspector

Wichita, KS · On-site

Rockwell hardness and conductivity testing Typical Job Requirements * Reads customer blueprints and ... Ability to work in NWI manufacturing software General Duties and Responsibilities for both Level I ...

MCI Careers

Contact CenterQuality Assurance Manager

Wichita, KS

$83K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with QA software, CRM systems, and reporting tools. * Certifications in Quality, Six Sigma, or related areas (a plus). COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

Textron

QA Engineer Cert Sr - ODA

Wichita, KS · On-site

$75 - $95/hr

QA Engineer Cert Sr - ODA Textron Aviation has been inspiring the journey of flight for nine ... Must be able to use common software applications (Word, Excel, PowerPoint). Kansas Tax Credit Join ...

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Qa Software Testing information

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How much do qa software testing jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for qa software testing in Wichita, KS is $35.90, according to ZipRecruiter salary data. Most workers in this role earn between $25.14 and $44.09 per hour, depending on experience, location, and employer.

What is QA software testing?

QA software testing is the process of evaluating software applications to ensure they meet specified requirements and are free of defects. QA stands for Quality Assurance, which involves systematic activities to improve and ensure the quality of software throughout its development lifecycle. Testers use various methods, such as manual and automated testing, to identify bugs, verify functionalities, and validate that the product performs as expected. The goal is to deliver reliable, high-quality software to users.

What are the key skills and qualifications needed to thrive as a QA software tester?

To thrive as a QA Software Tester, you need a solid understanding of software development processes, test case design, and bug tracking, often supported by a degree in computer science or related field. Familiarity with testing tools like Selenium, JIRA, and knowledge of automation frameworks or ISTQB certification is highly valued. Attention to detail, strong analytical thinking, and effective communication skills help testers identify issues and collaborate with developers. These skills are crucial for ensuring software quality, reducing errors, and delivering reliable products to users.

What are some common challenges faced by QA software testing professionals and how can they overcome them?

QA Software Testing professionals often encounter challenges such as tight project deadlines, rapidly changing requirements, and ensuring comprehensive test coverage. To overcome these, it’s important to prioritize clear communication with developers and project managers, adopt agile testing methodologies, and use automation tools to manage repetitive tasks efficiently. Building a strong understanding of the application under test and staying updated with new testing technologies can also help QA testers address issues proactively and deliver high-quality results.

What is the difference between Qa Software Testing vs QA Analyst?

AspectQa Software TestingQA Analyst
CertificationsISTQB, CSTEISTQB, CSTE
Work EnvironmentTesting teams, development projectsQuality assurance teams, project management
Industry UsageSoftware companies, IT firmsSoftware companies, IT firms
Primary FocusExecuting test cases, identifying bugsAnalyzing quality processes, improving testing strategies

Qa Software Testing primarily involves executing test cases and identifying bugs within software products. QA Analysts focus on analyzing quality processes, developing testing strategies, and ensuring overall quality standards. While both roles require similar certifications and work in comparable environments, their core responsibilities differ, with Qa Software Testing being more hands-on testing and QA Analysts emphasizing process improvement and analysis.

Is QA software testing an entry-level job?

QA software testing is often considered an entry-level position that requires basic knowledge of testing processes, attention to detail, and familiarity with testing tools like Selenium or JIRA. Many roles accept candidates with little experience and provide on-the-job training, making it accessible for beginners interested in software quality assurance.

Is QA software testing still in demand?

QA software testing remains in demand as companies prioritize quality assurance to ensure software reliability and user satisfaction. Skills in automation tools like Selenium and programming languages such as Python or Java enhance employability in this field, which continues to evolve with agile development practices.

What does a QA software tester do?

A QA software tester is responsible for evaluating software applications to identify bugs, errors, and usability issues. They create and execute test plans, document defects, and ensure the software meets quality standards before release, often using testing tools and scripts. Strong attention to detail and knowledge of testing methodologies are essential for this role.

What are the most commonly searched types of Qa Software Testing jobs in Wichita, KS?

The most popular types of Qa Software Testing jobs in Wichita, KS are:

What are popular job titles related to Qa Software Testing jobs in Wichita, KS?

For Qa Software Testing jobs in Wichita, KS, the most frequently searched job titles are:

What job categories do people searching Qa Software Testing jobs in Wichita, KS look for?

The top searched job categories for Qa Software Testing jobs in Wichita, KS are:

Qa Software Testing jobs near you
Infographic showing various Qa Software Testing job openings in Wichita, KS as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $74,675 per year, or $35.9 per hour.

Contact Center Quality Assurance Manager

MCI Careers

Wichita, KS

Full-time

Re-posted 22 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is a key leadership role that directly impacts customer satisfaction and operational excellence.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Lead the QA team in monitoring and evaluating agent interactions across various campaigns.
  • Develop and implement QA frameworks, scorecards, and calibration sessions.
  • Analyze quality trends and provide actionable insights to operations and training teams.
  • Ensure compliance with client standards, internal policies, and regulatory requirements.
  • Conduct audits, feedback sessions, and coaching to improve agent performance.
  • Collaborate with stakeholders to align QA initiatives with business goals.
  • Prepare and present quality reports to internal leadership and clients.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in business, Quality Management, or a related field (preferred).
  • 3+ years of experience in a QA leadership role within a BPO or contact center.
  • Strong knowledge of QA methodologies, tools, and contact center operations.
  • Excellent analytical, coaching, and communication skills.
  • Experience with QA software, CRM systems, and reporting tools.
  • Certifications in Quality, Six Sigma, or related areas (a plus).
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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