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Senior Provider Relations Representative Jobs in Ohio

... provider relations. As Manager of Employee Relations, you will lead a team of Employee Relations professionals while serving as a trusted advisor to senior leaders and Executive Leadership Team (ELT ...

... provider relations. As Manager of Employee Relations, you will lead a team of Employee Relations professionals while serving as a trusted advisor to senior leaders and Executive Leadership Team (ELT ...

Please use this field to provide any standard language being used externally to describe the ... Basic understanding of labor relations, employee relations, collective bargaining agreements, union ...

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Senior Provider Relations Representative information

See Ohio salary details

$42.8K

$97.8K

$115.5K

How much do senior provider relations representative jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior provider relations representative in Ohio is $97,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $110,800.00 per year, depending on experience, location, and employer.

What is a senior provider relations representative?

A Senior Provider Relations Representative serves as a liaison between healthcare providers and an insurance company or healthcare organization. They manage provider networks, address concerns, ensure contract compliance, and support providers with policy updates and operational processes. This role often involves analyzing provider performance, resolving escalated issues, and improving relationships to enhance service delivery. Strong communication, negotiation, and problem-solving skills are essential for success in this role.

What are the primary responsibilities of a senior provider relations representative?

Senior Provider Relations Representatives focus on maintaining and expanding relationships with healthcare providers, addressing inquiries regarding contracts, claims, and credentialing. On a typical day, they may negotiate new provider agreements, resolve escalated issues, conduct site visits, and provide education on network policies and processes. They also collaborate frequently with internal teams such as network development, claims processing, and quality assurance to ensure the provider experience is seamless. This role often requires proactive outreach to providers and responding to fast-paced, complex challenges unique to the healthcare industry.

What are the key skills and qualifications needed to thrive as a senior provider relations representative?

A Senior Provider Relations Representative typically requires a background in healthcare administration or related fields, with experience in provider network management and contract negotiations. Familiarity with healthcare claims platforms, customer relationship management (CRM) systems, and knowledge of regulations such as HIPAA are important. Strong interpersonal, problem-solving, and organizational skills enable effective communication and issue resolution with healthcare providers. These competencies ensure successful relationship building, compliance, and a smooth provider experience within the healthcare network.

How much does a senior provider relations representative make?

The average salary for a senior provider relations representative typically ranges from $60,000 to $85,000 annually, depending on experience, location, and employer. In Florida, salaries tend to be within this range, with factors such as certifications and healthcare industry knowledge influencing compensation.

What are popular job titles related to Senior Provider Relations Representative jobs in Ohio?

For Senior Provider Relations Representative jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Senior Provider Relations Representative jobs?

Cities in Ohio with the most Senior Provider Relations Representative job openings:

Infographic showing various Senior Provider Relations Representative job openings in Ohio as of June 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $97,763 per year, or $47 per hour.

Provider Relations Representative

Key Benefit Administrators

Columbus, OH • Remote

Full-time

Re-posted 8 days ago


Job description

Key Benefit Administrators is currently seeking a Provider Relations Representative to join the team. We are excited to speak to qualified candidates about opportunity. This position includes a comprehensive benefit package and competitive salary!

About Key Benefit Administrators

We are on a mission to improve health and stabilize insurance costs for local communities. KBA was founded in 1979 as a privately owned full-service group benefit administration firm specializing in self-funded medical plans and is now one of the country's largest independently owned third party administrators. We pride ourselves on having supportive leadership, a family atmosphere, and a high performing culture - ask our employees - they have agreed that we are a Top Workplace since 2013.

Check us out here:

Website | Glassdoor | Top Workplace

Position Summary:

The Provider Relations Representative will be responsible for the strategic direction, while maintaining successful oversight of all network relationships, network development, coordination, compliance, and contract functions of network management for the Key Family. 

Essential Duties and Responsibilities:

  • Relationship oversight of all current and potential networks.
  • Serves as a liaison between network relationships and network partners, Sales, Direct to Employer team and other operational teams within Key Family. 
  • Provide superior, professional, ongoing, consistent communication and service with designated networks and clients, to maintain a positive, long-term relationship. 
  • Maintain market intelligence on competitive landscape.
  • Detailed review, negotiation, editing and sign-off, in coordination with legal and VP, of all new and renewing network contracts.
  • Establishment and coordination of directly contracted hospital and/or provider systems within designated communities, creating formal direct to employer opportunities and/or informal partnerships. 
  • Oversee elevated network issues to resolution escalating to VP as necessary. 
  • Be available for occasional network/client related travel as needed.
  • Perform additional related duties as assigned. 

Does this sound like you?

  • 3+ years of network related experience in a healthcare or Third-Party Administrator (TPA) setting preferred.
  • Proven abilities in written and verbal communication, as well as presentation skills.
  • Highly proficient in Microsoft Office products, such as Microsoft Excel and Microsoft Word.
  • Ability to multi-task and work under deadlines.
  • Strong organizational, problem solving and analytical skills.
  • Highly experienced in relationship management with networks, clients and/or brokers.
  • Ability to work proficiently, independently, and timely in a fast-paced environment and be adaptable in a dynamic work environment.
  • People and team oriented.
  • Knowledge of conducting remote meetings using Zoom is a plus.
  • Detailed understanding of operational areas of health insurance is a plus.
  •  

If you are unable to complete an application for the Provider Relations Representative position due to a disability, contact Human Resources by calling 800-560-3539 to ask for an accommodation or an alternative application process.

All qualified applicants for the Provider Relations Representative position will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender.

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