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Senior Production Support Engineer Jobs in Virginia

JS Consulting

Support Engineer

Tysons Corner, VA · On-site

Support Engineer * Must work 3-days/week onsite in Rockville, MD or Tysons Corner, VA * ONE 30 ... Product Management support capabilities; work directly with users to understand problems ...

ISI Enterprises

Support Engineer III

Reston, VA · On-site

$90K - $100K/yr

The Support Engineer III role is a technical leader within the Support Department, reporting to the ... Azure AI, Copilot, and other AI product support a strong plus * Advanced knowledge of networking ...

IsI Enterprises LLC

Support Engineer III

Reston, VA · On-site

$90K - $100K/yr

The Support Engineer III role is a technical leader within the Support Department, reporting to the ... Azure AI, Copilot, and other AI product support a strong plus * Advanced knowledge of networking ...

Forgent

Technical Support Engineer

Richmond, VA · On-site

The Technical Support Engineer serves as the primary technical escalation point within Forgent ... Success requires strong engineering judgment, deep product knowledge, and the ability to translate ...

Sodexo

Senior Production Cook

Richmond, VA · On-site

$18.25 - $19.25/hr

Senior Production Cook Location: #la-location_name Workdays/shifts : Varying shifts, days/hours ... Full array of benefits that support you and your family's wellbeing, including paid time off ...

Sodexo

Senior Production Cook

Richmond, VA · On-site

$18.25 - $19.25/hr

Senior Production Cook Location: #la-location_name Workdays/shifts: Varying shifts, days/hours ... Full array of benefits that support you and your family's wellbeing, including paid time off ...

Sodexo

Senior Production Cook

Richmond, VA

$18.25 - $19.25/hr

Senior Production Cook Location: VIRGINIA UNION UNIVERSITY - 69633001 Workdays/shifts : Varying ... Full array of benefits that support you and your family's wellbeing, including paid time off ...

Sodexo

Senior Production Cook

Richmond, VA

$18.25 - $19.25/hr

Senior Production Cook Location: VIRGINIA UNION UNIVERSITY - 69633001 Workdays/shifts : Varying ... Full array of benefits that support you and your family's wellbeing, including paid time off ...

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Showing results 21-40

All JobsProduction Support Engineer JobsSenior Production Support Engineer JobsSenior Production Support Engineer Jobs in Virginia

Senior Production Support Engineer information

See Virginia salary details

$22.3K

$102.4K

$157.6K

How much do senior production support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for senior production support engineer in Virginia is $102,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $123,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by senior production support engineers, and how can they be effectively managed?

Senior Production Support Engineers often encounter challenges such as responding to high-priority incidents, balancing proactive maintenance with urgent issue resolution, and communicating complex technical problems to non-technical stakeholders. Successfully managing these challenges involves developing strong troubleshooting skills, implementing robust monitoring and alerting tools, and fostering collaborative relationships with development and operations teams. Additionally, maintaining detailed documentation and participating in post-incident reviews can help identify root causes and prevent future occurrences.

What are the key skills and qualifications needed to thrive as a senior production support engineer, and why are they important?

To thrive as a Senior Production Support Engineer, you need deep expertise in troubleshooting, incident management, and systems administration, often backed by a degree in computer science or related field. Familiarity with monitoring tools (such as Splunk or Nagios), scripting languages (like Python or Shell), and ITIL or similar certifications is often required. Strong problem-solving abilities, effective communication, and resilience under pressure are valuable soft skills for this role. These competencies ensure rapid resolution of technical issues, system reliability, and seamless operations in high-stakes production environments.

What is the difference between Senior Production Support Engineer vs Production Support Engineer?

AspectSenior Production Support EngineerProduction Support Engineer
CredentialsBachelor's degree in CS or related field; experience often includes certifications like ITILBachelor's degree in CS or related field; certifications like ITIL are common
Work EnvironmentHigh-pressure environments supporting critical systems, often in financial, tech, or telecom sectorsSupport roles in similar industries, focusing on maintaining and troubleshooting production systems
ResponsibilitiesLeading incident resolution, mentoring junior staff, and implementing improvementsMonitoring, troubleshooting, and resolving production issues

The main difference is that Senior Production Support Engineers typically have more experience, leadership responsibilities, and involvement in process improvements, while Production Support Engineers focus on day-to-day support and issue resolution.

What does a senior production support engineer do?

A Senior Production Support Engineer is responsible for maintaining and improving the stability and performance of software applications and systems in a live production environment. They investigate and resolve complex technical issues, manage incidents, and work closely with development and operations teams to ensure minimal downtime. Their role often includes monitoring system health, implementing improvements, and developing tools to automate support tasks. Additionally, they may mentor junior engineers and contribute to documentation and process enhancements to prevent recurrent issues.
What are the most commonly searched types of Production Support Engineer jobs in Virginia? The most popular types of Production Support Engineer jobs in Virginia are:
Senior Production Support Engineer jobs near you
Infographic showing various Senior Production Support Engineer job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $102,378 per year, or $49.2 per hour.

AI Support - Full Stack Engineer @ Richmond, VA (onsite)

Saksoft

Richmond, VA • On-site

Other

Posted 5 days ago

Job description

Position: AI Support - Full Stack Engineer
Duration: 12+ months – contract
Location: Richmond, VA (onsite)

 

JOB DESCRIPTION

SKILLS NEEDED : 

We are looking for Full stack engineer and AI support engineer who Lead L2 L3 application support and engineering activities Act as the primary customer facing technical lead responsible for incident management release coordination stakeholder communication RCA leadership application stability and continuous improvement initiatives Own technical governance while collaborating with offshore teams to ensure 24x7 operational support

 

Mandatory Skills

·         Full Stack Development

·         Java

·         Spring Boot Microservices

·         REST API design and troubleshooting

·         Redis

·         Distributed application architecture

·         API integrations and orchestration patterns

·         Cloud Platform

·         Google Cloud Platform Google Cloud Platform

·         GKE Google Kubernetes Engine

·         Kubernetes concepts and troubleshooting

·         PubSub

·         Cloud Monitoring Logging

·         Apigee API Gateway

·         Alloy DB

·         Scheduler and Workflow concepts

·         AI Application Support

·         AIenabled application support

·         Google ADK Agents

·         Gemini API integrations

·         RAGbased application architectures

·         AI service consumption and troubleshooting

·         Prompt execution flow understanding

·         AMS Production Support

·         L2L3 Support

·         Incident Management

·         Problem Management

·         Root Cause Analysis RCA

·         Release Management

·         Change Management

·         Service Request Fulfilment

·         SLA Management

·         Production Support

·         Leadership

·         Customerfacing leadership

·         Technical governance

·         KT management

·         Offshore coordination

·         Executive communication

·         Risk and escalation management

·          

·         Good to Have Skills

·         Dataflow

·         Healthcare Life Sciences domain experience

·         DevOps CICD tools

·         AIled operations tools and automation

Key Responsibilities

·         Serve as overall technical lead for BidIQ Pricing Engine Guidance Engine and Enabler Switch support

·         Lead P1P2 incident bridges and critical production escalations

·         Drive RCA reviews and preventive actions

·         Coordinate releases deployments and postproduction validations

·         Guide offshore support engineers and cloud engineers

·        

Apply