Senior Process Analyst Jobs in Miami, FL (NOW HIRING)

We are seeking a seasoned Senior Business Analyst to serve as a strategic partner to leadership within the Center of Excellence. This role goes beyond traditional business analysis: the ideal candidate will partner directly with leadership on priorities and special projects, represent leadership in meetings and decision-making forums, and lead and mentor junior analysts. Success in this role requires deep experience gathering and documenting complex requirements, sharp analytical judgment, and the credibility to influence both technical teams and business stakeholders.

Strategic Partnership & Leadership

• Serve as a trusted advisor and strategic partner to leadership, helping set priorities, drive special projects, and represent leadership in meetings and cross-functional decision-making.
• Lead, mentor, and review the work of junior and mid-level business analysts, setting documentation and process standards across the team.
• Act as a liaison between technical teams, business stakeholders, and executive leadership, translating between technical and strategic conversations.
• Manage project timelines, deliverables, and risk mitigation for key initiatives, escalating and resolving blockers proactively.

Core Business Analysis

• Gather, analyze, and document complex business and technical requirements by working closely with stakeholders, developers, and testers.
• Develop and maintain advanced technical documentation, including functional specifications, system design documents, process flows, and user guides.
• Design, review, and execute comprehensive test strategies, test cases, test scripts, and test scenarios to validate system functionality and business requirements.
• Conduct gap analysis, risk assessments, and impact analysis for major system enhancements and process changes.
• Lead requirement-gathering sessions, stakeholder workshops, and sprint planning.
• Oversee user acceptance testing (UAT) end-to-end, including test plans, defect tracking, and issue resolution.
• Drive continuous process improvement and adoption of best practices across the analyst function.
• Provide training, coaching, and support to end users and junior staff on new system functionalities and enhancements.

• Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field.
• 3-5+ years of experience as a Business Analyst, including experience mentoring or leading other analysts and a track record partnering directly with senior leadership or executives.
• Proficiency in writing functional specifications, user stories, and system documentation.
• Strong understanding of Software Development Life Cycle (SDLC) and Agile methodologies.
• Experience with testing tools and techniques, including manual and automated testing processes.
• Ability to lead and influence cross-functional teams and stakeholders without direct authority.
• Excellent verbal and written communication skills, including experience presenting to executive audiences.
• Strong proficiency in tools such as Jira, GitHub, Confluence, Miro, Visio, and Microsoft Office Suite.
• Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.

• Experience with SQL and data analysis tools.
• Knowledge of API testing and integration testing.
• Experience with RPA tools such as UiPath; exposure to Blue Prism a plus
• Prior experience in title insurance, real estate, or financial services.
• Certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis).

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Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.