Senior Practice Manager Jobs in Rhode Island (NOW HIRING)

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.    

Schedule & Location  

• Employment Type: Full-time, exempt (salaried), In Office  3 days a week with flexibility to work remotely 2 days a week.

• Relocation assistance is not offered for this position 

Job Summary  

We are looking for a highly experienced Senior Solution Architect Manager to own the architecture, delivery, and continuous evolution of our hybrid (on premises + Azure) infrastructure and internal developer platform within the Global Platform Design and Engineering organization. 

This is a senior individual-contributor role with a balanced mix of hands-on technical delivery and technical leadership. The successful candidate will design and ship platform capabilities, set architectural direction, and raise the engineering standard across global teams — with deep expertise in Azure, Kubernetes, advanced networking, Terraform, modern CI/CD, API management, identity, security, messaging, data platforms, FinOps, and AI-powered developer platforms. 

Hands-on Technical Delivery 

• Design, build, and operate core platform and infrastructure services end-to-end as reliable, secure, cost-efficient, self-service capabilities across hybrid environments. 

• Own production outcomes including reliability (SLIs/SLOs), observability, incident response, security, and FinOps (cost visibility, optimization, and accountability). 

• Lead the evolution of the Internal Developer Platform into an AI-first platform by integrating Microsoft Foundry (Azure AI Foundry), GitHub Copilot, and GitHub Enterprise Managed Users. 

• Own and evolve the Azure API Management (APIM) platform, including policy design, security, versioning, and developer experience. 

• Design and implement identity solutions for client-side applications and Microsoft Entra ID as the identity provider for internal applications. 

• Embed security-by-default and FinOps principles across identity, networking, secrets management, and the software supply chain. 

• Drive modern delivery practices across CI/CD, GitOps, environment automation, and developer experience. 

Technical Leadership & Architecture 

• Own and continuously evolve the reference architecture, golden paths, and engineering standards for the hybrid on premises + Azure environment, with strong emphasis on security, identity, and cost efficiency. 

• Provide technical leadership and mentorship through design reviews, code reviews, and direct collaboration with senior engineers across global teams. 

• Partner with enterprise architecture, security, product, FinOps, and engineering leadership to align platform direction with business, security, and cost priorities. 

What Success Looks Like 

• The Internal Developer Platform is more self-service, reliable, secure, cost-efficient, and productive for engineering teams. 

• Microsoft Foundry, GitHub Copilot, and GitHub Enterprise Managed Users are integrated and adopted as core platform capabilities. 

• Azure API Management (APIM) is well-architected, secure, and delivers a strong developer experience. 

• Identity solutions for client-side applications and Microsoft Entra ID for internal applications are well-designed, secure, and consistently applied. 

• Architecture and standards are clear, executable, security-focused, and consistently followed across the hybrid environment. 

• Platform services support strong reliability, security, and cost posture with reduced operational toil. 

• Senior engineers are elevated through high-quality technical guidance and collaboration. 

• 10+ years of progressive experience in software and infrastructure architecture, with a proven record of building and operating platforms at scale in hybrid environments. 

Core Platform & Cloud Expertise 

• Expert-level Azure Cloud Architect with deep knowledge of Azure services, identity, networking, and hybrid connectivity. 

• Expert-level Kubernetes experience (architecture, networking, security, and operations). 

• Expert in Terraform (or equivalent infrastructure-as-code) at enterprise scale. 

• Expert in Azure DevOps and modern CI/CD / GitOps practices. 

• Deep hands-on experience with Azure API Management (APIM), including policy configuration, security, versioning, and platform operations. 

• Proven success designing, operating, and evolving internal developer platforms (self-service, golden paths, adoption, and platform-as-product mindset). 

• Hands-on experience with Microsoft Foundry (Azure AI Foundry), GitHub Copilot, and GitHub Enterprise Managed Users, with the ability to integrate these into an enterprise Internal Developer Platform. 

Infrastructure, Networking, Security & FinOps 

• Expert in global load balancing, advanced network design, and hybrid connectivity patterns. 

• Deep hands-on expertise in cloud and platform security, including identity and access management, secrets and workload identity, network security, policy-as-code, and secure software supply chain practices. 

• Experience designing identity solutions for client-side applications and implementing Microsoft Entra ID as the identity provider for internal applications. 

• Strong practical FinOps experience: cost visibility, optimization, budgeting, and embedding cost accountability into platform design and operations. 

• Proven ability to design and operate secure-by-default, cost-efficient platforms in hybrid environments. 

Messaging, Data & Architecture 

• Deep hands-on experience with Apache Kafka and Azure Service Bus. 

• Working knowledge of Azure Databricks. 

• Solid experience with relational and non-relational databases, as well as caching strategies and technologies. 

• Demonstrated experience designing and evolving systems using monolith, micro-services, micro-frontend, and event-driven architectures. 

Software Engineering & Production Ownership 

• Strong hands-on experience with C#, Python, and Go. 

• Strong production ownership experience, including defining SLIs/SLOs, building observability, leading incident response, and reducing operational toil. 

• Excellent software engineering judgment with the ability to stay hands-on in code and design clean, durable abstractions. 

Leadership & Influence 

• Effective communication and influence skills as an individual contributor — able to align stakeholders across global teams and mentor effectively without relying on formal authority. 

Preferred Qualifications 

• Experience modernizing legacy workloads in hybrid environments. 

• Background spanning both application development and infrastructure/platform engineering. 

• Experience defining governance and best practices for AI-assisted development at enterprise scale. 

Education and Certifications  

• Bachelor’s degree in information security, Computer Science, Information Technology, or related field (Equivalent experience may be considered)  

The hiring range for this position is $138,000 - $198,000 a year. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, and time off, including vacation and sick time.   

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.   

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