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Senior Observability Engineer Jobs in Springfield, MA

Travelers is seeking a Senior Software Engineer to join our organization as we grow and transform ... Experience with observability/monitoring platforms, such as Dynatrace, ELK stack, and OpenTelemetry

Build and manage observability practices, including monitoring, alerting, dashboards, and SLO ... At least 10 years of experience as a Staff SRE or senior-level infrastructure engineer supporting ...

Staff Site Reliability Engineer

Glastonbury, CT ยท On-site +1

$180K - $250K/yr

Build and manage observability practices, including monitoring, alerting, dashboards, and SLO ... At least 10 years of experience as a Staff SRE or senior-level infrastructure engineer supporting ...

Principal AI Engineer - Agent Ops / SRE

Hartford, CT ยท On-site +1

$57.50 - $76.50/hr

This is the most senior individual contributor role, responsible for driving efficiency across the ... Experience with AI observability/monitoring tools such as Dynatrace, Splunk, Arize & OpenTelemetry ...

DevOps Software Engineer

Hartford, CT ยท On-site

$53.25 - $73/hr

Senior Software Engineer - IE08CE We're determined to make a difference and are proud to be an ... Implement monitoring, logging, alerting, and observability solutions using tools such as Dynatrace ...

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Senior Observability Engineer information

See Springfield, MA salary details

$59.3K

$126.1K

$182.9K

How much do senior observability engineer jobs pay per year?

As of Jul 24, 2026, the average yearly pay for senior observability engineer in Springfield, MA is $126,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,100.00 and $143,000.00 per year, depending on experience, location, and employer.

What is a Senior Observability Engineer?

A Senior Observability Engineer is a seasoned IT professional responsible for designing, implementing, and maintaining systems that monitor and provide insights into the performance, health, and reliability of software applications and infrastructure. They utilize tools for logging, monitoring, tracing, and alerting to ensure that systems are observable and any issues can be quickly detected and resolved. In addition to technical expertise, they often collaborate with development and operations teams to establish best practices, improve incident response, and optimize system performance. Their work is crucial for maintaining uptime, enhancing customer experiences, and supporting the scalability of technology platforms.

How does a Senior Observability Engineer typically collaborate with development and operations teams?

A Senior Observability Engineer works closely with both development and operations teams to ensure robust monitoring, logging, and tracing solutions are in place across all applications and infrastructure. They often participate in architecture discussions to advise on best practices for instrumenting code and systems for observability. By analyzing metrics and alerting patterns, they help teams proactively resolve issues and optimize system performance. This role also involves mentoring engineers on observability tools and fostering a culture of transparency and accountability in incident response.

What is the difference between Senior Observability Engineer vs Site Reliability Engineer?

AspectSenior Observability EngineerSite Reliability Engineer
CredentialsExperience with monitoring tools, scripting, cloud platformsSame as Senior Observability Engineer, often with SRE certifications
Work EnvironmentFocus on monitoring, logging, and tracing systemsFocus on system reliability, automation, and incident response
Industry UsageUsed in tech companies emphasizing system observabilityCommon in large-scale tech and cloud services
Search/Comparison IntentOften compared for monitoring rolesCompared for reliability and system stability roles

While both roles require expertise in cloud platforms and scripting, the Senior Observability Engineer primarily focuses on designing and maintaining monitoring, logging, and tracing systems to ensure system visibility. In contrast, a Site Reliability Engineer emphasizes system reliability, automation, and incident management to maintain service uptime. Both roles are vital in tech environments but serve different core functions related to system health and stability.

What are the key skills and qualifications needed to thrive as a Senior Observability Engineer, and why are they important?

To thrive as a Senior Observability Engineer, you need expertise in monitoring, logging, and tracing systems, with a solid background in computer science or a related field. Familiarity with tools like Prometheus, Grafana, ELK stack, and cloud platforms, as well as certifications such as AWS Certified DevOps Engineer, are typically required. Strong problem-solving, collaboration, and communication skills are critical for effectively diagnosing and resolving complex infrastructure issues. These skills ensure reliable system performance, rapid incident response, and continuous improvement of the technology environment.
What are the most commonly searched types of Observability Engineer jobs in Springfield, MA? The most popular types of Observability Engineer jobs in Springfield, MA are:
What are popular job titles related to Senior Observability Engineer jobs in Springfield, MA? For Senior Observability Engineer jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Senior Observability Engineer jobs in Springfield, MA look for? The top searched job categories for Senior Observability Engineer jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Senior Observability Engineer jobs? Cities near Springfield, MA with the most Senior Observability Engineer job openings:
Infographic showing various Senior Observability Engineer job openings in Springfield, MA as of June 2026, with employment types broken down into 41% Full Time, 54% Part Time, and 5% Contract. Highlights an 78% Physical, 6% Hybrid, and 16% Remote job distribution, with an average salary of $126,114 per year, or $60.6 per hour.

Sr Software Engineer

The Travelers Indemnity Company

Hartford, CT โ€ข On-site

$139K - $230K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 16 days ago


Job description

Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Technology
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$139,400.00 - $230,000.00
Target Openings
2
What Is the Opportunity?
Travelers is seeking a Senior Software Engineer to join our organization as we grow and transform our Technology landscape. Individual will complete advanced software end to end engineering tasks that span many parts of a system including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications. Individual will also consult with users to determine hardware, software or system functional specifications, manage the effective use of resources, act as subject matter expert across multiple applications, systems and technologies, leverage technical and business knowledge to drive the planning and execution of complex initiatives, participate in the design/ development process, and provide technical leadership.What Will You Do?
  • Perform complex analysis, advanced level design, configuration and develop functions for impactful and high-visibility tasks.
  • Take the lead on directing and implementing solutions to moderately complex, loosely scoped problems that are aligned with team goals.
  • Deliver efforts both independently and by leading other team members.
  • Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents.
  • Act as a technology advocate, independently seeking opportunities where technology can be utilized to improve the business.
  • Provide technical guidance and mentorship while fostering a team environment.
  • Apply knowledge of current industry trends and techniques to formulate solutions within the context of assigned efforts.
  • Seek opportunities to expand technical knowledge and capabilities.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Five years of programming/development experience.
  • Proven experience in leading and managing software engineering teams, with a focus on fostering team collaboration, development, and achieving project goals.
  • Coding Assistant Usage (e.g., familiarity with Claude and GitHub Co-Pilot)
  • Demonstrated experience with cloud computing (e.g., AWS (Serverless/EKS) and/or Azure)
  • Proficiency with API development (e.g., REST and/or GraphQL)
  • Familiarity with Infrastructure as Code (IaC) (e.g., Terraform, AWS CDK)
  • Working knowledge of frameworks/libraries (e.g., React.js and/or Node.js.)
  • Proven proficiency with scripting languages (e.g., JavaScript, TypeScript, and/or Python)
  • Understanding of and experience with eventing systems (e.g., Kafka)
  • Experience with relational databases, such as DB2, MySQL, and/or PostgreSQL
  • Familiarity with document databases, such as MongoDB and/or DynamoDB
  • Coding Assistant Usage (e.g., familiarity with Claude and GitHub Co-Pilot)
  • Experience with automated testing and unit testing (NUnit/XUnit, Moq, Jest, and Cypress)
  • Proficiency with source control (Git/GitHub)
  • Proven CI/CD experience (CloudBees Jenkins, Jenkins Open Source, and/or Azure DevOps)
  • Understanding of OAuth 2.0 and OpenID Connect (OIDC)
  • Experience with observability/monitoring platforms, such as Dynatrace, ELK stack, and OpenTelemetry
  • Familiarity and experience working with Agile / Scrum methodologies and tools (Jira and Rally)
  • Delivery - Advanced delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems.
  • Domain Expertise - Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain, understanding how to apply them, and sharing knowledge with coworkers.
  • Problem Solving - Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems, reflects on solutions, measuring their impact, and uses that information to ideate and optimize.
  • Also adept at making decisions that involve a significant number of factors with broad implications.
  • Communication - Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, collaborate effectively with teammates and others regardless of role, quickly extract core issues from discussions and meetings, give and receive constructive feedback, offer help when asked, and ensure everyone has a chance to share their thoughts and are heard; an attentive and empathetic listener.
  • Leadership - Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members.

What is a Must Have?
  • Bachelor's degree in computer science, related STEM field, or its equivalent in education and/or work experience.
  • 6 additional years of software engineering experience.

What Is in It for You?
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.