Senior Network Support Engineer Jobs in Tennessee

As a Senior Network Development Engineer, you will provide the technical engineering expertise behind that delivery. You will work across the lifecycle of circuits, fiber, wavelengths, Internet connectivity, backbone infrastructure, and data center interconnects. You will partner closely with Program Managers, OCI network engineering teams, and external network providers to translate network requirements into deployable solutions, validate that delivered infrastructure meets those requirements, troubleshoot complex issues, and drive connectivity through production readiness.

This role combines strong network engineering fundamentals with hands-on infrastructure delivery, troubleshooting, supplier engagement, and continuous improvement.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

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Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $91,400 to $187,000 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

What You'll Do

• Provide technical leadership for the delivery and activation of network connectivity supporting OCI regions, AI infrastructure, capacity expansion, and strategic network deployments.

• Translate network designs and engineering requirements into technical requirements for carriers, fiber providers, ISPs, colocation providers, and other infrastructure partners.

• Support the delivery of carrier circuits, dark fiber, lit fiber, wavelengths, optical transport, Internet transit, peering, backbone connectivity, cross-connects, and data center interconnects.

• Review connectivity requirements, designs, demarcation points, handoffs, physical paths, optics, interfaces, capacity, and technical dependencies before implementation.

• Validate delivered infrastructure against OCI engineering requirements before operational handoff.

• Troubleshoot Layer 1 through Layer 3 connectivity issues across fiber, optics, transport, Ethernet, routing, and provider networks.

• Perform or support circuit acceptance, fiber validation, optical testing, turn-up, activation, and remediation.

• Diagnose complex connectivity issues and coordinate technical resolution across OCI engineering teams, data center teams, and external providers.

• Serve as a technical escalation point for supplier delivery and activation issues.

• Perform root cause analysis and drive corrective actions for recurring technical and delivery failures.

• Partner with Program Managers to identify technical risks, dependencies, blockers, and recovery options.

• Develop and improve technical standards, Methods of Procedure, runbooks, acceptance criteria, and operational documentation.

• Participate in architecture and design reviews and provide feedback based on delivery and operational experience.

• Work with suppliers and internal engineering teams to improve installation quality, acceptance testing, troubleshooting, and activation readiness.

• Use existing automation and develop scripts where appropriate to simplify repetitive engineering, validation, data analysis, and troubleshooting tasks.

• Use AI-assisted engineering tools to accelerate troubleshooting, analysis, documentation, scripting, and operational workflows while applying sound engineering judgment and validating outputs.

• Mentor junior engineers and contribute to raising technical standards across NAT.

Critical Focus Areas

• Carrier and service provider networking

• Dark fiber, lit fiber, and optical transport

• DWDM and wavelength services

• Internet transit and peering

• Backbone and data center connectivity

• Circuit delivery, turn-up, and acceptance

• Structured cabling, cross-connects, optics, and fiber

• Layer 1 through Layer 3 troubleshooting

• Supplier technical engagement

• Network readiness and operational handoff

• Root cause analysis and remediation

• Network automation and AI-assisted engineering

Qualifications

• Experience working in a hyperscale cloud, ISP, telecommunications provider, data center, or large-scale enterprise networking environment.

• Strong understanding of Layer 1, Layer 2, and Layer 3 networking.

• Deep knowledge of at least two networking protocols or technologies, including BGP, OSPF, IS-IS, MPLS, TCP/IP, Ethernet, optical networking, Internet, or backbone networking.

• Experience operating or supporting large-scale network environments.

• Hands-on experience troubleshooting network connectivity across physical infrastructure, optics, Ethernet, routing, and provider networks.

• Understanding of fiber infrastructure, structured cabling, cross-connects, optical transceivers, and physical network troubleshooting.

• Experience with Internet connectivity, peering, backbone networking, or service provider networks.

• Ability to read and understand network diagrams, engineering designs, technical requirements, and implementation documentation.

• Experience working across technical teams to identify root cause and drive complex network issues to resolution.

• Strong written and verbal communication skills.

• Ability to operate independently on defined technical objectives while coordinating effectively with Program Managers, engineering teams, operations teams, and suppliers.

• Experience with scripting or programming, preferably Python, or another scripting or compiled language.

• Understanding of network automation concepts and ability to leverage existing automation and tooling in day-to-day engineering workflows.

Preferred Qualifications

• Experience with carrier circuit provisioning, turn-up, testing, or acceptance.

• Experience with dark fiber, lit fiber, DWDM, wavelengths, metro networks, or long-haul connectivity.

• Experience with OTDR, optical power measurements, fiber characterization, or other fiber acceptance and troubleshooting methods.

• Experience working directly with telecommunications carriers, ISPs, fiber providers, or colocation providers.

• Familiarity with commodity Ethernet platforms, including Broadcom and NVIDIA/Mellanox-based hardware.

• Familiarity with YANG, OpenConfig, NETCONF, gNMI, telemetry, and model-driven networking.

• Experience supporting hyperscale data center or AI infrastructure deployments.

• Experience using AI-assisted engineering tools to improve troubleshooting, analysis, documentation, or scripting.

• Experience developing technical acceptance criteria, MOPs, runbooks, or infrastructure standards.