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Senior Manager Commercial Operations Jobs (NOW HIRING)

JFK International Air Terminal

Senior Manager, Commercial

NY · On-site

$140K - $160K/yr

The Senior Manager, Commercial is responsible for food & beverage, lounges & passenger services at ... Resolves operational and management issues, makes decisions that include multiple perspectives and ...

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$39K

$98.7K

$159.5K

How much do senior manager commercial operations jobs pay per year?

As of Jul 8, 2026, the average yearly pay for senior manager commercial operations in the United States is $98,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Manager Commercial Operations, and why are they important?

To excel as a Senior Manager Commercial Operations, you need extensive experience in sales strategy, financial analysis, and business development, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, ERP systems, and relevant industry certifications such as Six Sigma or PMP is common. Strong leadership, strategic thinking, and excellent communication skills help drive team performance and cross-functional collaboration. These competencies are critical for optimizing commercial processes, achieving revenue targets, and ensuring organizational growth.

How does a Senior Manager Commercial Operations typically collaborate with cross-functional teams to achieve business objectives?

A Senior Manager Commercial Operations works closely with teams such as sales, marketing, finance, and supply chain to streamline business processes and drive revenue growth. Collaboration often includes leading regular strategy meetings, aligning departmental goals, and ensuring smooth execution of commercial initiatives. This role frequently acts as a bridge between upper management and operational teams, translating strategic objectives into actionable plans. Effective communication and project management skills are essential for coordinating diverse teams and ensuring everyone is working towards common commercial targets.

What does a commercial operations manager do?

A commercial operations manager oversees the sales, marketing, and business development activities within an organization to ensure revenue growth and operational efficiency. They analyze market trends, develop strategies, and coordinate between departments to optimize commercial performance, often using tools like CRM systems and data analytics. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What does a senior manager of operations do?

A senior manager of operations oversees the planning, coordination, and execution of business activities to ensure efficiency and effectiveness. They develop strategies, manage teams, analyze performance metrics, and implement process improvements to meet organizational goals. Strong leadership, communication skills, and familiarity with operational tools are essential for success in this role.

What does a Senior Manager of Commercial Operations do?

A Senior Manager of Commercial Operations is responsible for overseeing the day-to-day activities related to the commercial aspects of a business, such as sales operations, business development, and client management. They work to ensure that commercial strategies are effectively executed, processes are streamlined, and revenue targets are met. Typically, they collaborate with cross-functional teams to develop and implement business plans, monitor key performance indicators, and identify opportunities for growth. Their role is crucial in driving operational efficiency and supporting the overall business objectives.

What is the difference between Senior Manager Commercial Operations vs Commercial Manager?

AspectSenior Manager Commercial OperationsCommercial Manager
CredentialsBachelor's degree, often MBA, relevant certificationsBachelor's degree, relevant certifications, industry experience
Work EnvironmentStrategic planning, cross-departmental coordinationClient-facing, sales, and contract negotiations
Employer & Industry UsageLarge corporations, multinational companiesMid-sized to large companies, various industries
Primary FocusOverseeing commercial strategies and operationsManaging commercial activities, sales, and client relationships

The Senior Manager Commercial Operations typically focuses on strategic oversight and cross-functional coordination within an organization, often requiring advanced degrees and certifications. In contrast, a Commercial Manager concentrates on executing commercial activities, client engagement, and sales. Both roles are vital in driving revenue but differ in scope and responsibilities.

What is the highest salary for an operations manager?

The highest salaries for operations managers can reach over $150,000 annually, especially in large corporations or specialized industries. Senior managers with extensive experience, advanced certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What does a senior commercial manager do?

A senior commercial manager oversees an organization’s commercial strategy, including sales, marketing, and business development activities. They analyze market trends, negotiate contracts, and ensure revenue growth while managing teams and budgets to meet company objectives.
What cities are hiring for Senior Manager Commercial Operations jobs? Cities with the most Senior Manager Commercial Operations job openings:
What states have the most Senior Manager Commercial Operations jobs? States with the most job openings for Senior Manager Commercial Operations jobs include:
Senior Manager, (Commercial) Planning & Development

Senior Manager, (Commercial) Planning & Development

JFK International Air Terminal LLC

Jamaica, NY • On-site

$160K - $180K/yr

Full-time

Re-posted 5 days ago

Job description

Job Title: Senior Manager, (Commercial) Planning & Development
Full-Time Position
Position Overview: At the intersection of the terminal experience and commercial, the Senior Manager (Commercial) Planning and Development is responsible for shaping and delivering T4 long-term customer experience, terminal ambiance & commercial strategies within the terminal environment.
Reports To: Vice President, Customer Experience & Commercial
FLSA Status: Exempt Status
Salary Range: $160,000 - $180,000
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Leads development of the terminal’s experience, ambiance and commercial master plan
• Translates T4’s Northstar vision and commercial strategy into spatial, financial, and category planning
• Ensures optimal customer experience and commercial mix (retail, F&B, lounges, services, advertising, experiential) based on passenger data and performance
• Identifies future revenue streams including digital, premium services, and experiential concepts; adds in the master plan
• Develops phased implementation roadmaps aligned to capital projects
• Provides commercial, ambiance and customer experience input for broader terminal (re)development and expansion projects (including bump out, luxury, arrivals, art and terminal ambiance master plan, vending, digital, lounges etc.)
• Reviews layouts / provides direction to optimizing passenger flow, sightlines, capture rates, dwell time, and adjacencies.
• Ensures customer experience and commercial objectives are protected throughout design and value engineering phases.
• Project management with redevelopment teams to ensure adherence to project schedule and concepts/design
• Evaluates business cases for new concessions and commercial investments
• Financial planning and commercial projections.
• Identifies local brand integration opportunities.
• Aligns leasing strategies with long-term development phasing
• Design development with architects and concessionaires for terminal experience areas and concessions
• Coordinates with redevelopment for construction
• Warrant of design guidelines
• Customer Experience Alignment
• Ensure commercial offerings support a cohesive terminal experience.
• Align retail, services and F&B strategy with airport brand positioning.
• Partner with marketing and customer experience teams to enhance sense of place and deliver seamless journeys
• Act as cohesive warrant between terminal experience, commercial, operations and project execution
MINIMUM QUALIFICATIONS
Education, Training, and Experience
• Bachelor’s degree in business, aviation management, real estate, or urban development. MBA preferred
• 8-12 years in airport commercial management, retail real estate, mixed use development or strategic planning.
Special Requirements
• Must be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airport.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge
• Large scale commercial and/or real estate development
• Stakeholder management
• Business & financial planning
• Project management
Skills
• Strong project management skills
• Strong verbal and written communication skills
• Strong analytical skills
• Negotiation skills
Abilities
• Ability to manage multiple projects concurrently
• Problem solving, creative thinking
• Ability to synthesize information and present at leadership level
PHYSICAL CONDITIONS/WORK ENVIRONMENT:
The Americans with Disabilities Act prohibits discrimination against a qualified individual with a disability. To be qualified for this position an individual must meet the following standards and/or be able to perform the essential functions and activities. The physical activities for this position involve pulling, pushing, and standing, sitting, stooping, walking, crouching, kneeling, and jumping. While performing the duties of this job, the employee is regularly required to travel from floor to floor and in varying outdoor weather conditions. An individual in this position may be required to lift and/or move more than 10 pounds. The essential sensory and communicative activities include feeling, hearing, and vision abilities to include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
All JFKIAT employees must commit to supporting our 4 strategic pillars:

And our corporate values designed to:

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