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Senior Logistics Account Manager Jobs in Birmingham, AL

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Senior Logistics Account Manager information

See Birmingham, AL salary details

$38.9K

$94.3K

$149.5K

How much do senior logistics account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for senior logistics account manager in Birmingham, AL is $94,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $114,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Logistics Account Manager, and why are they important?

To thrive as a Senior Logistics Account Manager, you need in-depth knowledge of supply chain management, transportation logistics, and account management, typically backed by a bachelor's degree in business, logistics, or a related field. Familiarity with logistics management systems (LMS), transportation management software (TMS), and industry certifications like the Certified Supply Chain Professional (CSCP) are highly valued. Strong negotiation, client relationship management, and problem-solving abilities help you excel in building and maintaining key accounts. These skills ensure efficient logistics operations, sustained client satisfaction, and the growth of business partnerships.

What are some common challenges faced by Senior Logistics Account Managers, and how can candidates prepare to address them?

Senior Logistics Account Managers often encounter challenges such as managing complex supply chain networks, balancing client expectations with operational capabilities, and handling unexpected disruptions like shipment delays or regulatory changes. To address these, candidates should develop strong problem-solving skills, stay current with industry trends, and cultivate effective communication across internal teams and external partners. Familiarity with logistics software, proactive risk management, and a client-focused mindset also help ensure success in this dynamic role.

What are Senior Logistics Account Managers?

Senior Logistics Account Managers are professionals responsible for overseeing and managing client accounts within the logistics and supply chain industry. They handle key customer relationships, coordinate transportation and warehousing solutions, and ensure that clients' shipping and delivery needs are met efficiently. In addition, they often lead teams, negotiate contracts, analyze logistics data, and resolve any service issues. Their role is crucial for optimizing supply chain operations and maintaining long-term client satisfaction.

What is the difference between Senior Logistics Account Manager vs Logistics Coordinator?

AspectSenior Logistics Account ManagerLogistics Coordinator
Required CredentialsBachelor's degree in logistics, supply chain, or related field; experience in account managementHigh school diploma or associate degree; entry-level logistics experience
Work EnvironmentClient-facing, strategic planning, account managementOperational, administrative, coordination tasks
Employer & Industry UsageUsed in logistics firms, supply chain companies, freight providersCommon in shipping companies, warehouses, distribution centers

The Senior Logistics Account Manager focuses on managing client accounts, strategic planning, and maintaining relationships, often requiring more experience and credentials. In contrast, a Logistics Coordinator handles day-to-day operations, scheduling, and coordination tasks. Both roles are essential in the logistics industry but differ in responsibilities and seniority level.

What are popular job titles related to Senior Logistics Account Manager jobs in Birmingham, AL? For Senior Logistics Account Manager jobs in Birmingham, AL, the most frequently searched job titles are:
What job categories do people searching Senior Logistics Account Manager jobs in Birmingham, AL look for? The top searched job categories for Senior Logistics Account Manager jobs in Birmingham, AL are:
What cities near Birmingham, AL are hiring for Senior Logistics Account Manager jobs? Cities near Birmingham, AL with the most Senior Logistics Account Manager job openings:
Senior Logistics Account Manager jobs near you
Infographic showing various Senior Logistics Account Manager job openings in Birmingham, AL as of May 2026, with employment types broken down into 70% Full Time, 22% Part Time, and 8% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $94,278 per year, or $45.3 per hour.
Senior Account Manager - Commercial Lines

Senior Account Manager - Commercial Lines

Insurance Office of America

Gardendale, AL

$80K - $95K/yr

Full-time

Medical, Retirement

Posted 14 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 258 rated insurance

Job description

Job Description:

Title:Senior Account Manager - Commercial Lines
Hybrid Preferred:1-2 days in Columbia, SC office
OR Fully Remote: for applicants in Eastern and Central Time Zones
Book Focus:Generalist, Contractors | Requirement: active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations


About the Role:Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team.


Key Responsibilities:

  • Technical Competence:Maintain a high degree of technical competence and industry expertise.

  • Team Leadership:Direct daily activities and workflow of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable:Monitor reports and take action on delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.

  • Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 5+ years of account management experience,or7+ years in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active property & casualty licensing; professional designation (CISR, CRIS, CIC, CPCU or equivalent) strongly preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


Whatto Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $80,000.00 to $95,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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