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Senior Key Account Manager Jobs in West Springfield, MA

Ttmtech

Account Manager

Stafford Springs, CT · On-site

Develop and maintain positive relationships with key customer contacts. * Interact with ... Manage at least one (1) customer account with responsibilities including: * Manages customer ...

Digital United

Account Manager, Marketing

Farmington, CT · Remote

$80K - $85K/yr

Comfort managing multiple accounts and competing priorities Key Competencies: * Client Partnership & Trust Building * Strategic Communication * Digital Media Acumen * Performance Analysis & Insight

Digital United

Account Manager, Marketing

Farmington, CT · On-site +1

$80K - $85K/yr

Comfort managing multiple accounts and competing priorities Key Competencies: * Client Partnership & Trust Building * Strategic Communication * Digital Media Acumen * Performance Analysis & Insight

Clarest Health

Nurse Account Manager

Hartford, CT

$100K - $105K/yr

We are growing and that means more opportunities Key Responsibilities: * Conduct regular site ... At least 3 years of relevant experience in Account Management (preferred) * Must possess a valid ...

Clarest Health

Nurse Account Manager

Hartford, CT · On-site

$100K - $105K/yr

We are growing and that means more opportunities Key Responsibilities: * Conduct regular site ... At least 3 years of relevant experience in Account Management (preferred) * Must possess a valid ...

Clarest Health

Nurse Account Manager

Hartford, CT · On-site

$100K - $105K/yr

We are growing and that means more opportunities Key Responsibilities: * Conduct regular site ... At least 3 years of relevant experience in Account Management (preferred) * Must possess a valid ...

ArcBest

Associate Account Manager Enfield, CT

Enfield, CT · On-site

$26.93 - $30.77/hr

... Senior Account Manager, Account Managers, and District Sales Manager to enhance customer service and streamline sales activity. This role focuses on managing prioritized leads and accounts ...

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All JobsKey Account JobsSenior Key Account Manager JobsSenior Key Account Manager Jobs in West Springfield, MA

Senior Key Account Manager information

See West Springfield, MA salary details

$41.4K

$100.2K

$158.9K

How much do senior key account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for senior key account manager in West Springfield, MA is $100,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,200.00 and $121,600.00 per year, depending on experience, location, and employer.

What is a senior key account manager?

A Senior Key Account Manager is a professional responsible for managing and nurturing relationships with a company's most important clients, often referred to as key accounts. They develop long-term strategies to maximize value for both the client and the organization, ensuring customer satisfaction and retention. Their role typically involves overseeing contract negotiations, identifying new business opportunities within existing accounts, and coordinating with internal teams to meet client needs. Senior Key Account Managers often handle high-revenue or strategically significant clients and may mentor junior account managers.

What are the key skills and qualifications needed to thrive as a senior key account manager?

To thrive as a Senior Key Account Manager, you need expertise in sales strategy, client relationship management, and business development, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and contract negotiation software is typically required. Excellent communication, leadership, and problem-solving abilities help you build trust and drive value for both clients and your organization. These skills are crucial for retaining high-value accounts, achieving revenue targets, and fostering long-term business partnerships.

How does a senior key account manager typically collaborate with cross-functional teams to support client needs?

As a Senior Key Account Manager, you’ll regularly work with cross-functional teams such as marketing, product development, finance, and customer support to ensure client requirements are understood and delivered effectively. This collaboration often involves leading joint strategy sessions, coordinating tailored solutions, and communicating client feedback to relevant departments. Building strong internal relationships is crucial, as it enables you to advocate for your clients' priorities and drive long-term value for both the client and your organization.

What is the difference between Senior Key Account Manager vs Key Account Manager?

AspectSenior Key Account ManagerKey Account Manager
Required CredentialsTypically requires more experience, advanced sales certifications, and industry knowledgeBasic sales experience and relevant industry certifications
Work EnvironmentStrategic planning, high-level client interactions, leadership responsibilitiesClient relationship management, sales support, account maintenance
Employer & Industry UsageUsed in larger organizations with complex accountsCommon in various industries for managing key clients

The main difference between a Senior Key Account Manager and a Key Account Manager lies in experience, responsibilities, and scope. Senior roles typically involve strategic planning and leadership, while standard roles focus on maintaining client relationships. Both positions are vital in client-focused industries, but the senior role demands more credentials and industry expertise.

How much does a senior key account manager get paid?

A senior key account manager typically earns between $80,000 and $130,000 annually, depending on industry, location, and experience. Compensation may also include bonuses, commissions, and benefits, especially in sales-driven environments requiring strong negotiation skills and client management expertise.

How much is the salary of a Senior Key Account Manager?

The salary of a Senior Key Account Manager typically ranges from $80,000 to $130,000 annually, depending on factors such as industry, location, experience, and company size. In addition to base pay, they may receive bonuses, commissions, and benefits based on performance and sales targets.

What job categories do people searching Senior Key Account Manager jobs in West Springfield, MA look for?

The top searched job categories for Senior Key Account Manager jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Senior Key Account Manager jobs?

Cities near West Springfield, MA with the most Senior Key Account Manager job openings:

Senior Key Account Manager jobs near you

Enterprise Account Manager - North America

BlueCrest

Hartford, CT • On-site, Remote

Full-time

Re-posted 3 days ago

Job description

Position Summary
BlueCrest is Looking for an experienced Print & Mail professional passionate about delivering client value and building strategic relationships. They are comfortable working in a matrix environment, side by side with clients using a consultative approach to demonstrate they are a trusted advisor who delivers successful outcomes.
As a key member of the Global Services organization, the Enterprise Account Manager is responsible for developing long-term client partnerships, driving operational excellence, ensuring contract profitability, and expanding service revenue opportunities. The successful candidate will collaborate closely with Service Leadership, Sales, and Professional Services teams to deliver measurable value to clients while supporting BlueCrest' s strategic growth objectives.
This is a fully remote position based in the United States and requires approximately 50% domestic travel to customer locations.
Key Responsibilities
Customer Relationship Management
  • Serve as the primary Service contact for assigned strategic enterprise accounts.
  • Build and maintain strong executive-level relationships with client stakeholders, including operational leaders and C-suite executives.
  • Develop trusted advisor status by understanding client objectives, business challenges, and long-term strategies.
  • Lead regular business reviews, performance discussions, and executive meetings.

Service Delivery & Operational Excellence
  • Develop and execute account engagement strategies in partnership with Service and Sales leadership.
  • Ensure consistent service delivery across multiple customer locations.
  • Establish and manage account action plans to address service gaps and improvement opportunities.
  • Monitor customer satisfaction and proactively manage escalations to successful resolution.

Revenue Growth & Business Development
  • Identify and develop opportunities for additional services, upgrades, and value-added solutions.
  • Work collaboratively with Sales teams to expand existing customer relationships and support revenue growth initiatives.
  • Promote BlueCrest service capabilities and value propositions aligned with customer business objectives.
  • Help protect revenue by mitigating competitive threats and strengthening customer partnerships.

Financial Management
  • Maintain accountability for account profitability and overall financial performance.
  • Analyze service delivery metrics, operational KPIs, and financial results.
  • Develop forecasts and strategic plans to achieve revenue, margin, and growth targets.
  • Identify efficiencies and cost-saving opportunities that enhance profitability and client value.

Leadership & Collaboration
  • Partner with cross-functional teams including Service Operations, Sales, Professional Services, Product Management, and Customer Success.
  • Champion best practices and continuous improvement initiatives.
  • Support the development and standardization of enterprise account management processes.
  • Act as a role model for BlueCrest values and leadership behaviors.

Qualifications
Required
  • Bachelor's degree in business, Engineering, Operations Management, or a related field, or equivalent combination of education and experience.
  • 10+ years of experience in enterprise account management, customer success, service operations, or strategic account leadership.
  • Experience within the print and mail industry in operations management or as a service provider.
  • Demonstrated success managing large, multi-site operations or enterprise customer relationships.
  • Experience presenting and negotiating with senior executives and C-suite stakeholders.
  • Strong understanding of service delivery, operational performance management, and customer retention strategies.
  • Experience managing P&L responsibilities, building business cases / ROI's and achieving financial objectives.
  • Excellent communication, negotiation, conflict resolution, and relationship-building skills.
  • Strong analytical skills with the ability to leverage data to drive business decisions.
  • Proven ability to work effectively in a matrixed organization.

Required
  • Bachelor's degree in business, Engineering, Operations Management, or a related field, or equivalent combination of education and experience.
  • 10+ years of experience in enterprise account management, customer success, service operations, or strategic account leadership.
  • Experience within the print and mail industry in operations management or as a service provider.
  • Demonstrated success managing large, multi-site operations or enterprise customer relationships.
  • Experience presenting and negotiating with senior executives and C-suite stakeholders.
  • Strong understanding of service delivery, operational performance management, and customer retention strategies.
  • Experience managing P&L responsibilities, building business cases / ROI's and achieving financial objectives.
  • Excellent communication, negotiation, conflict resolution, and relationship-building skills.
  • Strong analytical skills with the ability to leverage data to drive business decisions.
  • Proven ability to work effectively in a matrixed organization.

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