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Senior It Support Specialist Jobs in Decatur, IL

IT Support Specialist

Dawson, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Maroa, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Mechanicsburg, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Moweaqua, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Macon, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Bethany, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Cerro Gordo, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Williamsville, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Mount Pulaski, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Clinton, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Assumption, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Warrensburg, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Illiopolis, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Mount Zion, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Long Creek, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Mansfield, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Harristown, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Niantic, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Dalton City, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

IT Support Specialist

Sullivan, IL

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and ...

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Showing results 1-20

Senior It Support Specialist information

See Decatur, IL salary details

$41.7K

$96.8K

$154.7K

How much do senior it support specialist jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior it support specialist in Decatur, IL is $96,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,300.00 and $112,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior It Support Specialist vs IT Support Technician?

AspectSenior IT Support SpecialistIT Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or equivalent
Work EnvironmentCorporate, enterprise, or managed servicesHelp desks, retail, small business
ResponsibilitiesAdvanced troubleshooting, system upgrades, mentorshipBasic troubleshooting, hardware/software support

The Senior IT Support Specialist typically handles more complex issues, provides mentorship, and works in larger organizational environments. In contrast, the IT Support Technician focuses on routine support tasks in smaller settings. Both roles require similar certifications but differ in scope and responsibility.

What are the key skills and qualifications needed to thrive as a senior IT support specialist, and why are they important?

To thrive as a Senior IT Support Specialist, you need advanced knowledge of IT infrastructure, troubleshooting, and support methodologies, typically backed by a degree in information technology or related field and several years of hands-on experience. Familiarity with systems such as Windows and Mac OS, networking tools, ticketing systems, and certifications like CompTIA A+, Network+, or Microsoft certifications are highly valued. Exceptional problem-solving, communication, and customer service skills help you effectively resolve technical issues and guide users. These abilities are crucial for minimizing downtime, maintaining system reliability, and ensuring a seamless technology experience for end-users.

What is a senior IT support specialist?

Senior IT Support Specialists are experienced professionals responsible for providing advanced technical support and troubleshooting for computer systems, networks, and software within an organization. They resolve complex IT issues, mentor junior staff, and often play a key role in maintaining system security and reliability. Their duties may also include managing IT projects, implementing new technologies, and ensuring IT policies and best practices are followed. Senior IT Support Specialists typically have several years of experience in IT support and strong problem-solving skills.

What are some common challenges a senior IT support specialist faces when managing complex technical issues across multiple departments?

Senior IT Support Specialists often encounter the challenge of balancing urgent, high-priority incidents with routine maintenance tasks, especially when supporting multiple departments with different technology needs. Effective communication and prioritization are key, as specialists must quickly diagnose issues, coordinate with various teams, and implement solutions with minimal disruption. Additionally, staying updated with evolving technologies and ensuring consistent documentation can be demanding, but these practices are crucial for maintaining efficiency and preventing recurring problems.

What are the most commonly searched types of It Support Specialist jobs in Decatur, IL?

The most popular types of It Support Specialist jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Senior It Support Specialist jobs?

Cities near Decatur, IL with the most Senior It Support Specialist job openings:

Infographic showing various Senior It Support Specialist job openings in Decatur, IL as of June 2026, with employment types broken down into 65% Full Time, 13% Part Time, and 22% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $96,844 per year, or $46.6 per hour.

Full-time

Medical, Dental, Vision, Retirement

Re-posted 8 days ago


United States Navy rating

6.4

Company rating: 6.4 out of 10

Based on 379 frontline employees who took The Breakroom Quiz

42nd of 49 rated military and defense


Job description

Job Title: Information Technology Professional (IT/CTN/IS)
Category / Component: Enlisted Both
Overview
Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities

As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect
High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment
Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement
Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications
All Navy jobs require meeting general enlistment or commissioning standards, which typically include:

  • Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy
  • A high school diploma or equivalent for enlisted positions, and a bachelors or qualifying professional degree for officer positions
    Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges
    Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards
  • Meeting character and conduct standards, including background screening
  • Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs
  • Eligibility for a security clearance when required for your rating or designator
  • Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include:
United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education
Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailors status, training, and current Navy policy.
Pay, Benefits & Service
Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives
Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers
This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

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      Job Industries
      • Government & Military

      What United States Navy employees say

      Pay

      Benefits

      Hours and flexibility

      Workplace

      Get the full story on Breakroom


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      About US Navy

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      Industry

      National security, national security and international affairs, public safety statistics centers and offices, guided missile and space vehicle manufacturing and public administration

      Company size

      10,000+ Employees

      Headquarters location

      Washington, DC, US

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