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Senior It Analyst Jobs in Raleigh, NC (NOW HIRING)

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the ... Conduct risk assessments and impact analyses to identify potential compliance issues and develop ...

Skylimit Systems

IT Support Analyst

Raleigh, NC · On-site

$26 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Escalate complex issues to senior IT personnel as appropriate. * Participate in an on-call support ... Strong problem-solving and analytical skills. * Excellent written and verbal communication skills.

INENT INC

Oracle Apps Techno-Functional IT Analyst

Raleigh, NC · On-site

$58.25 - $80.50/hr

Oracle Apps Techno-Functional IT Analyst Location: RTP, NC Duration: 6 months+ Pay Rate: CtC JD: Candidate must have work as an IT Analyst. Strong Systems/Solution Analyst with R12 Service Agreement ...

HUMACYTE GLOBAL INC

Sr. IT Support Specialist

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Humacyte is seeking a Senior IT Support Specialist to serve as the most senior member of our internal end-user support team. This is a customer-facing role: you are the person employees across the ...

Spreedly

Senior IT Administrator

Durham, NC · On-site

$83K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role: We're looking for a Senior IT Administrator to strengthen day-to-day IT operations ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

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All JobsIt Analyst JobsSenior It Analyst JobsSenior It Analyst Jobs in Raleigh, NC

Senior It Analyst information

See Raleigh, NC salary details

$47.1K

$99.7K

$126.8K

How much do senior it analyst jobs pay per year?

As of Aug 13, 2026, the average yearly pay for senior it analyst in Raleigh, NC is $99,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $113,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior IT Analyst?

To thrive as a Senior IT Analyst, you need expertise in systems analysis, troubleshooting, and IT infrastructure, usually backed by a bachelor’s degree in computer science or a related field. Familiarity with enterprise software, data analytics tools, ITIL frameworks, and certifications like CompTIA, Cisco, or Microsoft are often required. Outstanding problem-solving, communication, and project management skills help you collaborate effectively and translate technical issues for non-technical stakeholders. These skills ensure efficient IT operations, strategic decision-making, and seamless support for organizational technology needs.

Which senior IT analyst job is the highest paid?

Senior IT analysts working in specialized fields such as cybersecurity, cloud computing, or data architecture tend to have the highest salaries. Roles requiring advanced certifications like CISSP or AWS certifications often command higher pay, especially in industries with high security or infrastructure demands.

What are some typical challenges a Senior IT Analyst faces when supporting cross-departmental projects?

Senior IT Analysts often work on projects that require collaboration between multiple departments, such as finance, operations, and HR. A common challenge is aligning diverse stakeholder requirements while ensuring that technical solutions are feasible and secure. Balancing competing priorities, managing communication across teams, and adapting quickly to changing project scopes are frequent aspects of the role. Effective senior IT analysts use strong interpersonal skills and project management techniques to navigate these challenges and drive successful outcomes.

How much does a senior IT analyst make in the US?

A senior IT analyst in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. They often require strong skills in systems analysis, cybersecurity, or network management, and may hold certifications like CISSP or PMP.

What is the difference between Senior It Analyst vs Network Administrator?

AspectSenior It AnalystNetwork Administrator
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNABachelor's in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentAnalyzing systems, troubleshooting, project management, supporting IT infrastructureManaging, configuring, and maintaining network hardware and software
Employer & Industry UsageCorporate IT departments, consulting firms, large organizationsOrganizations with extensive network infrastructure, ISPs, large enterprises

The main difference is that Senior It Analysts focus on analyzing and improving IT systems and supporting projects, while Network Administrators primarily manage and maintain network hardware and software. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

What does a Senior IT Analyst do?

A Senior IT Analyst is responsible for analyzing and improving an organization’s information technology systems and processes. They evaluate current IT infrastructure, identify areas for improvement, and recommend solutions to enhance efficiency and security. Senior IT Analysts often collaborate with other departments to ensure technology aligns with business goals, troubleshoot complex technical issues, and may lead or mentor junior IT staff. Their role is critical in supporting business operations and implementing new technologies.

What are the most commonly searched types of It Analyst jobs in Raleigh, NC?

The most popular types of It Analyst jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Senior It Analyst jobs?

Cities near Raleigh, NC with the most Senior It Analyst job openings:

Senior It Analyst jobs near you
Infographic showing various Senior It Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 10% Part Time, and 7% Contract. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution, with an average salary of $99,659 per year, or $47.9 per hour.

Senior IT Triage Engineer

First Citizens Bank

Raleigh, NC • On-site

Full-time

Posted 22 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview
The Senior IT Triage Engineer serves as a critical technical leader responsible for the rapid diagnosis, restoration, and resolution of complex technology incidents across enterprise infrastructure, cloud platforms, applications, and end-user services. This role combines deep technical troubleshooting expertise with a proactive focus on eliminating recurring issues through structured problem management, root cause analysis, and continuous service improvement.
The ideal candidate excels in high-pressure operational environments, drives technical resolution efforts across multiple teams, and leverages automation, observability, and reliability practices to improve service stability and reduce operational risk.
Responsibilities
Key Responsibilities
  • Incident Management, Service Restoration, and System Analysis.
  • Lead technical triage efforts for high-priority incidents and service disruptions.
  • Coordinate cross-functional teams to restore critical business services as quickly as possible.
  • Analyze alerts, logs, monitoring data, and telemetry to identify the source of issues.
  • Serve as a senior escalation point for complex infrastructure, cloud, network, application, and platform incidents.
  • Drive incident bridges, facilitate technical discussions, and maintain clear communication with stakeholders.
  • Problem Management & Root Cause Elimination
  • Lead root cause investigations for recurring or significant incidents.
  • Develop and drive corrective and preventive action plans across technology teams.
  • Track and manage problem records through resolution.
  • Identify systemic issues and technical debt that impact service stability.
  • Attend post-incident reviews and ensure lessons learned are translated into operational improvements.

Reliability & Operational Excellence
  • Continuously improve service availability, resiliency, and operational performance.
  • Partner with engineering teams to improve monitoring, alerting, telemetry, and observability capabilities.
  • Reduce alert noise through event correlation, automation, and process optimization.
  • Drive efforts to improve mean time to detect (MTTD) and mean time to restore service (MTTR).

Automation & Process Improvement
  • Identify opportunities to automate operational workflows and repetitive support activities.
  • Develop runbooks, playbooks, and operational procedures.
  • Collaborate with engineering teams to implement self-healing and automated recovery mechanisms.

Technical Leadership
  • Provide mentorship and guidance to engineers and operational support teams.
  • Influence technical decision-making related to operational readiness and supportability.
  • Act as a trusted advisor for service reliability, supportability, and operational risk management.
  • Participate in change reviews to ensure production readiness and minimize operational impact.

Qualifications
Bachelor's Degree and 8 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering OR High School Diploma or GED and 12 years of experience in Technical work in Application Development, Server Administration, Information Security, or Engineering
  • 7+ years of experience in enterprise IT operations, infrastructure engineering, platform operations, or technical support environments.
  • Proven experience managing and resolving critical production incidents across multiple system architectures and infrastructures.
  • Strong background in problem management and root cause analysis methodologies.
  • Experience supporting large-scale enterprise environments.
  • Strong understanding of ITIL service management practices.

Technical Skills
  • Modern application architecture patterns and operations
  • Infrastructure & Platforms
  • Windows and Linux administration
  • Virtualization platforms (VMware, Hyper-V, etc.)
  • Storage and backup technologies
  • Containers and orchestration platforms (OpenShift)

Monitoring & Observability
  • Enterprise monitoring platforms
  • Log aggregation and analysis tools
  • Application performance monitoring (APM)
  • Operational dashboards and telemetry systems
  • Event management solutions

Automation
  • PowerShell, Python, Bash, or equivalent scripting
  • Workflow automation platforms
  • API integration and orchestration
  • Runbook development

Key Competencies
  • Exceptional troubleshooting and analytical skills.
  • Strong sense of ownership and accountability.
  • Ability to perform effectively during major incidents and high-pressure situations.
  • Excellent collaboration and stakeholder management skills.
  • Strong written and verbal communication.
  • Data-driven decision making.
  • Systems thinking and problem-solving mindset.
  • Continuous improvement orientation.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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