At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere.
We invite you to join Team Atlantis as Executive Director of Sales. This senior leadership role drives revenue growth across hotel, group, convention, catering, entertainment, and resort business segments, implementing innovative sales strategies, cultivating key client relationships, and leading a highโperforming sales organization.
Responsibilities
- Serve as a key member of the Executive Leadership Team, collaborating with department leaders to achieve strategic goals and financial objectives.
- Develop, implement, and oversee comprehensive sales and revenueโgeneration strategies that maximize hotel occupancy, group business, catering revenue, meeting and convention sales, and overall resort profitability.
- Lead all sales functions, including group sales, convention sales, corporate accounts, leisure travel, entertainment partnerships, and strategic business development initiatives.
- Provide regular sales performance updates, forecasts, market intelligence, and strategic recommendations to the General Manager and Executive Leadership Team.
- Develop and execute local, regional, and national sales initiatives that strengthen Atlantisโ market position as Northern Nevadaโs premier resort destination.
- Recruit, develop, coach, and retain a highโperforming sales leadership team focused on achieving revenue goals and delivering exceptional client service.
- Establish clear performance expectations, accountability measures, and sales metrics to drive team productivity and business results.
- Oversee annual business planning, budgeting, forecasting, and revenue generation strategies for all sales segments.
- Foster strong relationships with key clients, meeting planners, convention organizers, tourism partners, and community stakeholders.
- Collaborate with Revenue Management, Marketing, Food & Beverage, Hotel Operations, Casino Marketing, and Special Events teams to identify and maximize revenue opportunities.
- Analyze market trends, competitive intelligence, and customer needs to identify new business opportunities and drive market share growth.
- Represent Atlantis Casino Resort Spa at industry conferences, trade shows, client events, and community functions.
- Ensure all sales initiatives align with Atlantis service standards, brand reputation, and guest experience expectations.
- Perform other duties as assigned within the scope of this position.
Qualifications
- Demonstrated ability to lead strategically while maintaining strong operational execution.
- Exceptional leadership, communication, presentation, negotiation, and relationshipโbuilding skills.
- Proven ability to inspire, motivate, and develop highโperforming sales teams.
- Strong business acumen with the ability to analyze financial reports, market data, and sales performance metrics.
- Commitment to delivering exceptional internal and external customer service.
- Ability to establish credibility and trust with executive leadership, team members, clients, and community partners.
- Excellent verbal and written communication skills with the ability to present complex information clearly and effectively.
- Ability to foster collaboration across departments and contribute positively to organizational culture.
- Strong organizational, analytical, problemโsolving, and decisionโmaking skills.
- Ability to manage multiple priorities in a fastโpaced resort environment.
- Proficiency with CRM systems, HMS, Salesforce, Amadeus Delphi, Microsoft Office applications, and forecasting tools.
- Must maintain regular and reliable attendance to perform job responsibilities.
- Ability to work flexible schedules, including evenings, weekends, holidays, and travel as business needs require.
- Must be at least 21 years of age.
Education and Experience
- Bachelorโs Degree in Business Administration, Hospitality Management, Sales, Marketing, or a related field preferred.
- Minimum of seven (7) years of progressive sales leadership experience in a resort, casino, convention hotel, luxury hospitality, or related environment.
- Proven track record of successfully leading sales organizations and achieving revenue growth objectives.
- Experience with convention, meeting, group, and catering sales highly preferred.
- Experience managing multimillionโdollar revenue goals and annual business planning processes preferred.
License / Permits
- Valid Nevada Driverโs License.
- Valid Alcohol Awareness Card.
Benefits
- Comprehensive benefits: medical, dental, vision, supplemental coverage.
- 401(k) retirement savings plan with discretionary match.
- Education tuition reimbursement program.
- Paid vacation and holiday pay.
- Recreation and fitness discounts.
- Weekly resort prizes.
- Career development and training workshops.
- Free daily meals.
- Internal advancement opportunities.
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