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Senior Implementation Engineer Jobs in Rochester, NY

L3HHCM20

Sr Assoc, Electrical Engrg

Rochester, NY

$70K - $130K/yr

Job Title: Sr Assoc, Electrical Engrg Job Code: 40630 Job Location: Rochester, NY Job Schedule: 9 ... Implement engineering level changes to complex RF/analog/digital test and troubleshoot systems.

Calvary Robotics

Senior Applications Engineer

Webster, NY · On-site

$115K - $125K/yr

A Sr. Applications Engineer's major function is to win profitable, low risk work for Calvary ... Implement Calvary values and business principles and promote Calvary's capabilities * Support ...

Calvary Robotics

Senior Applications Engineer

Webster, NY · On-site

$115K - $125K/yr

A Sr. Applications Engineer's major function is to win profitable, low risk work for Calvary ... Implement Calvary values and business principles and promote Calvary's capabilities * Support ...

Pwc

Data Engineer - Senior Associate

Rochester, NY · On-site

$77K - $202K/yr

... Engineer - Senior Associate, you will focus on designing and building data infrastructure and ... You will be responsible for developing and implementing data pipelines, data integration, and data ...

Re:Build Manufacturing

Senior Systems Engineer

Rochester, NY · On-site

$103K - $141K/yr

Who we are looking for The Senior Systems Engineer designs, implements, secures, and supports ... Monitor system health, diagnose root causes, and implement permanent fixes to maintain uptime.

LaBella Associates

Senior Plumbing Engineer

Rochester, NY · On-site

$120K - $150K/yr

We are currently hiring a Senior Plumbing Engineer in our Building Engineering division at our ... by implementing thoughtful, practical, and innovative strategies that support our employees and ...

Re:Build Manufacturing

Senior Systems Engineer

Rochester, NY · Hybrid

$103K - $141K/yr

Who we are looking for The Senior Systems Engineer designs, implements, secures, and supports ... Monitor system health, diagnose root causes, and implement permanent fixes to maintain uptime.

Ralliant

Senior Controls/Systems Engineer

Fairport, NY · On-site

$92K - $121K/yr

Role: Sr. Controls Engineer Location: Fairport, NY This is an outstanding place to work! It all ... Support implementation of industrial communication protocols including OPC-UA, MQTT, Ethernet/IP ...

L3HHCM20

Associate, Manufacturing Engineer

Rochester, NY · On-site

$5.6K - $10K/mo

Additionally, the engineer will assist senior engineers with new product introductions, root-cause investigations, and continuous improvement initiatives. Essential Functions: * Implement and analyze ...

CaterTrax, Inc.

Senior Agentic AI Engineer

Rochester, NY · On-site

$103K - $141K/yr

The Senior Agentic AI Engineer is the operational owner of the Constituent Data Layer (CDL) and the ... Implement guardrails, evaluation harnesses, and monitoring for agent behavior in production.

CaterTrax

Senior Agentic AI Engineer

Rochester, NY

$103K - $141K/yr

The Senior Agentic AI Engineer is the operational owner of the Constituent Data Layer (CDL) and the ... Implement guardrails, evaluation harnesses, and monitoring for agent behavior in production.

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All JobsImplementation Engineer JobsSenior Implementation Engineer JobsSenior Implementation Engineer Jobs in Rochester, NY

Senior Implementation Engineer information

See Rochester, NY salary details

$26

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How much do senior implementation engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for senior implementation engineer in Rochester, NY is $50.75, according to ZipRecruiter salary data. Most workers in this role earn between $37.98 and $60.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior implementation engineer, and why are they important?

To thrive as a Senior Implementation Engineer, you need advanced technical expertise in systems integration, project management experience, and a strong background in computer science or a related field. Familiarity with enterprise software platforms, APIs, cloud services, and certifications like PMP or relevant vendor credentials are typically required. Excellent problem-solving abilities, communication skills, and the ability to lead cross-functional teams distinguish top performers. These capabilities are crucial for successfully deploying complex solutions, ensuring client satisfaction, and driving project success in dynamic environments.

What is a senior implementation engineer?

Senior Implementation Engineers are experienced professionals responsible for overseeing the deployment and integration of complex software, hardware, or IT systems for clients or within organizations. They work closely with project managers, clients, and technical teams to ensure solutions are delivered on time, meet requirements, and function as intended. Their role often includes designing implementation plans, troubleshooting issues, providing technical support, and training end-users. Senior Implementation Engineers typically bring several years of experience and deep technical expertise, enabling them to guide projects from initial planning to successful completion.

What is the difference between Senior Implementation Engineer vs Implementation Engineer?

AspectSenior Implementation EngineerImplementation Engineer
Required CredentialsBachelor's degree in engineering or related field; often some certificationsBachelor's degree in engineering or related field; certifications are common
Work EnvironmentLead projects, mentor junior staff, coordinate with clientsAssist in deploying solutions, support implementation teams
Employer & Industry UsageTechnology, software, telecommunications companiesTechnology, software, telecommunications companies

The main difference is experience level and responsibilities. Senior Implementation Engineers typically lead projects and mentor others, while Implementation Engineers focus on executing deployment tasks. Both roles require similar credentials and are used in comparable industries.

What are some common challenges faced by senior implementation engineers during large-scale software deployments?

Senior Implementation Engineers often encounter challenges such as managing complex integrations with existing client systems, coordinating cross-functional teams to meet tight deadlines, and troubleshooting unexpected technical issues during deployment. Communication is key, as these engineers frequently serve as the primary liaison between clients, internal developers, and project managers. Staying organized and adapting quickly to changing requirements are essential skills for overcoming these hurdles and ensuring successful project delivery.
Senior Implementation Engineer jobs near you
Infographic showing various Senior Implementation Engineer job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $105,550 per year, or $50.7 per hour.

Genesys Senior Implementation Engineer (eServices)

Sutherland

Pittsford, NY

$103K - $140K/yr

Full-time

Re-posted 28 days ago

Job description

Company Description

Managed services company providing an array of technology assets to the world's largest organizations, resulting in productivity increases, cost savings, and deep insights.

Job Description

The primary purpose of this position is to design, implement and support Sutherland Genesys platform.  Platform currently includes, includes Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys Outbound, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Notification, CallBack, etc.  The candidate will be required to be "on call" after hours to support the operations team in the event of platform outages.   

KEY RESPONSIBILITIES:

Qualified individuals must have the ability to perform the following duties: 

  1. Responsible for the implementation and support of Sutherland Genesys platforms.  Current platforms include Genesys Omni-Channel solutions such as SIP Server, Genesys Routing, Inbound Voice, Genesys OBS, Genesys Email, Genesys Chat, Genesys Social Media, Genesys Infomart, GVP, Genesys SMS, Speech Analytics, Proactive Contact, CallBack, etc.
  2. Some knowledge of SIP from the carrier level.  Some knowledge of Oracle (Acme Packet) and Avaya SBCs and TDM Gateways such as AudioCodes M3Ks and G450s is a plus.
  3. Partners with the Business and Service Delivery team to assist with implementation of new Program solutions. 
  4. Responsible for documentation along with Runbooks for Operations.
  5. Partners with development/integrations team for platform support when needed.
  6. Monitoring solutions to provide proactive monitoring capabilities for the Infrastructure team and utilize these metrics to continue the evolution of the infrastructure.
  7. Conduct testing to detect faults, minimize malfunctions, and backup systems.
  8. Provide technical consultancy to ensure problem resolution is achieved in the shortest possible time frame
  9. Manages vendors on escalated issues and projects specific to your area of influence.
  10. Willingness and ability to learn complex new systems in varying technologies related to area of influence.
  11. Follow the lead of the senior implementation engineer, based on enterprise business requirements and IT Strategies.
    Qualifications

    Key Requirement: Experience in writing multimedia (eservices) routing strategies in Composer (at least on the first two):

    1.       Email*
    2.       Chat*
    3.       SMS
    4.       Social Media
    5.       Finding the unicorn Chatbot

    MINIMUM REQUIRED QUALIFICATIONS:

    10 years progressive relevant experience required.

    • Some knowledge of Genesys Platform
    • Ability to multitask and demonstrate willingness to deliver on multiple, simultaneous projects.
    • Willingness to manage vendors for performance to ensure compliance with commitments and budget.
    • Experience with enterprise voice network infrastructures (SBCs & Gateways, SIP, circuit switching, VoIP architecture) is a plus.

     PREFERRED QUALIFICATIONS:

    • Demonstrated experience in vendor management
    • Knowledge of Avaya and Cisco CUCM is a plus
    Additional Information

    All your information will be kept confidential according to EEO guidelines.
    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
     

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