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Senior Home Depot Call Center Jobs (NOW HIRING)

MACNY

Call Center Representative

New York Mills, NY · On-site

$21/hr

Call Center Representative Are you a natural problem-solver with a passion for helping others? Join ... Pulling Home Depot routing through Transplace and forwarding to shipping * Handling Customer ...

Global Channel Management

Call Center

East Hartford, CT · On-site

$16 - $19.75/hr

Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 months minimum experience in call center/dispatcher experience Sr Call Center requires: Must have a ...

Home Depot

Sr. Manager, Team Depot

Atlanta, GA · On-site

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Senior Manager, Team Depot leads The Home Depot Foundation's associate engagement ...

Generac

National Account Manager (Home Depot)

Pewaukee, WI · On-site

$94K - $122K/yr

The National Account Manager (NAM) - The Home Depot is responsible for leading the strategic growth ... senior-level stakeholders. Office Environment: While performing the duties of this job, the ...

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

The Call Center Rep position pays between $43,040 and $53,800, and the Senior Call Center Rep position pays between $48,720 and $60,900. Placement is based on skills,experience and education of the ...

Generac

National Account Manager (Home Depot)

Atlanta, GA · On-site

$93K - $120K/yr

The National Account Manager (NAM) - The Home Depot is responsible for leading the strategic growth ... senior-level stakeholders. Office Environment: While performing the duties of this job, the ...

ScaleHouse Talent

Call Center Representative

Bothell, WA · On-site

$150K - $200K/yr

... in-home appointments. As an Inside Sales / Call Center Representative, you'll be the voice of ... Growth opportunities -- advance to Senior Setter, Team Lead, Call Center * Supportive, competitive ...

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Senior Home Depot Call Center information

See salary details

$25K

$80.3K

$163.5K

How much do senior home depot call center jobs pay per year?

As of Aug 20, 2026, the average yearly pay for senior home depot call center in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Home Depot Call Center vs Home Depot Customer Service Associate?

AspectSenior Home Depot Call CenterHome Depot Customer Service Associate
CredentialsExperience in call center operations, possibly some leadership skillsHigh school diploma or equivalent, basic customer service skills
Work EnvironmentCall center setting, primarily phone and computer-based tasksIn-store environment, assisting customers face-to-face
Employer & Industry UsageUsed in corporate call centers for customer supportFrontline retail staff in Home Depot stores
Search & Comparison IntentLooking for advanced customer support roles with experienceEntry-level retail customer service positions

The Senior Home Depot Call Center role involves handling complex customer inquiries via phone, requiring prior call center experience. In contrast, the Home Depot Customer Service Associate focuses on in-store customer assistance, often with less experience required. Both roles serve the same industry but differ in environment, responsibilities, and skill requirements.

What cities are hiring for Senior Home Depot Call Center jobs?

Cities with the most Senior Home Depot Call Center job openings:

What are the most commonly searched types of Home Depot Call Center jobs?

The most popular types of Home Depot Call Center jobs are:

What states have the most Senior Home Depot Call Center jobs?

States with the most job openings for Senior Home Depot Call Center jobs include:

Senior Home Depot Call Center jobs near you

Call Center Representative

MACNY

New York Mills, NY • On-site

$21/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Call Center Representative

Are you a natural problem-solver with a passion for helping others? Join The Fountainhead Group as a Call Center Representative and become an essential part of our friendly and dedicated Customer Service Team.

In this onsite/in-person role, you'll be the voice of FGI—guiding customer orders from start to finish, ensuring accuracy, timely delivery, and turning challenges into solutions. If you thrive in a fast-paced environment and love creating positive customer experiences, we'd love to have you on the team!

Please note: This is an onsite role and relocation packages are not offered.

Responsibilities

The below describes a typical day as a member of our Customer Service Team.

Your role as a Call Center Representative involves:

  • Routing phone calls to the appropriate people
  • Updating and sending various reports to National Sales Managers and Account Rep.
  • Tracking and reporting on freight deliveries from various carriers
  • Managing and logging customer issues and provide customer with relevant documentation to handle their issue.
  • Writing up customer orders taken over the phone
  • Editing all free replacement parts orders
  • Fulfilling MSDS sheet requests from customers
  • Pulling and adjusting EDI orders daily
  • Confirming billing accuracy by comparing shipped and ordered quantities
  • Pulling Home Depot routing through Transplace and forwarding to shipping
  • Handling Customer Specific EDI transactions sets (ASN's and 810 invoicing)
  • Settling credit card transactions
  • Attending trade shows when needed and available
  • Contacting accounts to resolve issues and/or promote sales
  • Helping with planning sales meetings, presentations, and show preparation
  • Mailing out invoices
  • Interacting with FGI customers via phone and email
  • Reviewing documents and entering data points into ERP (EPICOR)
Min Compensation

USD $19.00/Hr.

Max Compensation

USD $21.00/Hr.

Qualifications

Who You Are:

  • You have a high school diploma or equivalent, and some experience working in customer support or a related field.
  • You are comfortable using computers and various software applications, such as ERP, email, and Microsoft products.
  • You have excellent communication skills, both written and verbal, and can convey information clearly and effectively.
  • You are creative and competent in solving problems and finding solutions that meet customer needs and expectations.
  • You are punctual, consistent, and responsible in managing your time and tasks, and can work independently or as part of a team.
  • You are inquisitive and eager to learn new things and expand your knowledge of the company and its products or services.
  • You are adaptable and flexible in handling different situations and customer personalities, and can cope with stress and pressure.
  • You are optimistic and positive in your attitude and outlook, and can inspire confidence and trust in customers and colleagues.
  • You are empowered and confident in your abilities and decisions, and can take initiative and ownership of your work.

In addition to a competitive salary, we are pleased to offer the following benefit package:

  • Medical
  • Dental
  • Paid Vacation
  • Holiday Pay
  • 401k with employer match
  • Tuition Reimbursement
  • Health Reimbursement Account (HRA)
  • Flexible Spending Account (FSA)
  • Employer paid Life Insurance
  • Employee paid Voluntary Life and Short Term Disability Coverage

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