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On Call Home Depot Call Center Jobs (NOW HIRING)

MACNY

Call Center Representative

New York Mills, NY · On-site

$21/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Call Center Representative Are you a natural problem-solver with a passion for helping others? Join ... Pulling Home Depot routing through Transplace and forwarding to shipping * Handling Customer ...

thryvlgbt

Call Center Manager

Atlanta, GA

Prepare and present reports on call center performance to senior management Requirements: * Proven experience as a Call Center Manager or similar role * Excellent communication and interpersonal ...

Comfort Matters LLC

Call Center Manager

Osseo, MN

Prepare and present reports on call center performance, highlighting key metrics, trends, and ... the home service industry or a similar field. * Strong leadership skills with the ability to ...

Posted today

Legacy Service Partners

Call Center Manager

Clermont, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Prepare and present reports on call center performance, highlighting key metrics, trends, and ... the home service industry or a similar field. * Strong leadership skills with the ability to ...

New

Legacy Service Partners

Call Center Manager

Clermont, FL

$80K - $85K/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Prepare and present reports on call center performance, highlighting key metrics, trends, and ... the home service industry or a similar field. * Strong leadership skills with the ability to ...

New

Windsor America

Call Center Manager

Lockhart, TX · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a driven, hands-on Call Center Manager to take full ownership of our customer ... Experience in home services, garage doors, or related trades * Experience managing field crews ...

LSP Holdco LLC

Call Center Manager

Clermont, FL

Prepare and present reports on call center performance, highlighting key metrics, trends, and ... the home service industry or a similar field. * Strong leadership skills with the ability to ...

New

MACNY's Job Board

Call Center Representative

New York Mills, NY · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Join The Fountainhead Group as a Call Center Representative and become an essential part of our ... Pulling Home Depot routing through Transplace and forwarding to shipping * Handling Customer ...

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All Jobson call JobsOn Call Home Depot Call Center Jobs

On Call Home Depot Call Center information

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$25

How much do on call home depot call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for on call home depot call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between On Call Home Depot Call Center vs Customer Service Representative?

AspectOn Call Home Depot Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, primarily phone-basedIn-person or remote, handling customer inquiries
Employer & IndustryHome Depot, retail/home improvementVarious industries, retail, service, or corporate
Common Search IntentCustomer support, call center jobs at Home DepotCustomer service roles across industries

Both roles involve assisting customers, but the On Call Home Depot Call Center focuses on phone-based support within a retail environment, while Customer Service Representatives may work in diverse settings, often face-to-face or remotely, across multiple industries.

What cities are hiring for On Call Home Depot Call Center jobs?

Cities with the most On Call Home Depot Call Center job openings:

What are the most commonly searched types of Home Depot Call Center jobs?

The most popular types of Home Depot Call Center jobs are:

On Call Home Depot Call Center jobs near you

Call Center Representative

MACNY

New York Mills, NY • On-site

$21/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Call Center Representative

Are you a natural problem-solver with a passion for helping others? Join The Fountainhead Group as a Call Center Representative and become an essential part of our friendly and dedicated Customer Service Team.

In this onsite/in-person role, you'll be the voice of FGI—guiding customer orders from start to finish, ensuring accuracy, timely delivery, and turning challenges into solutions. If you thrive in a fast-paced environment and love creating positive customer experiences, we'd love to have you on the team!

Please note: This is an onsite role and relocation packages are not offered.

Responsibilities

The below describes a typical day as a member of our Customer Service Team.

Your role as a Call Center Representative involves:

  • Routing phone calls to the appropriate people
  • Updating and sending various reports to National Sales Managers and Account Rep.
  • Tracking and reporting on freight deliveries from various carriers
  • Managing and logging customer issues and provide customer with relevant documentation to handle their issue.
  • Writing up customer orders taken over the phone
  • Editing all free replacement parts orders
  • Fulfilling MSDS sheet requests from customers
  • Pulling and adjusting EDI orders daily
  • Confirming billing accuracy by comparing shipped and ordered quantities
  • Pulling Home Depot routing through Transplace and forwarding to shipping
  • Handling Customer Specific EDI transactions sets (ASN's and 810 invoicing)
  • Settling credit card transactions
  • Attending trade shows when needed and available
  • Contacting accounts to resolve issues and/or promote sales
  • Helping with planning sales meetings, presentations, and show preparation
  • Mailing out invoices
  • Interacting with FGI customers via phone and email
  • Reviewing documents and entering data points into ERP (EPICOR)
Min Compensation

USD $19.00/Hr.

Max Compensation

USD $21.00/Hr.

Qualifications

Who You Are:

  • You have a high school diploma or equivalent, and some experience working in customer support or a related field.
  • You are comfortable using computers and various software applications, such as ERP, email, and Microsoft products.
  • You have excellent communication skills, both written and verbal, and can convey information clearly and effectively.
  • You are creative and competent in solving problems and finding solutions that meet customer needs and expectations.
  • You are punctual, consistent, and responsible in managing your time and tasks, and can work independently or as part of a team.
  • You are inquisitive and eager to learn new things and expand your knowledge of the company and its products or services.
  • You are adaptable and flexible in handling different situations and customer personalities, and can cope with stress and pressure.
  • You are optimistic and positive in your attitude and outlook, and can inspire confidence and trust in customers and colleagues.
  • You are empowered and confident in your abilities and decisions, and can take initiative and ownership of your work.

In addition to a competitive salary, we are pleased to offer the following benefit package:

  • Medical
  • Dental
  • Paid Vacation
  • Holiday Pay
  • 401k with employer match
  • Tuition Reimbursement
  • Health Reimbursement Account (HRA)
  • Flexible Spending Account (FSA)
  • Employer paid Life Insurance
  • Employee paid Voluntary Life and Short Term Disability Coverage

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