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Senior Fraud Operations Manager Jobs (NOW HIRING)

BankUnited

Fraud Operations Analyst I

Miami Lakes, FL · On-site

Analyze fraud cases to identify possible trends and points of compromise and present case analyses to Senior Fraud Operations Analyst and/or Management when needed. * Manage Alerts/Cases, to ensure ...

New

Talanto

In this senior role, you will lead complex fraud investigations and drive data-informed decisions ... Reporting to our Fraud Operations Manager, you will also be a key escalation point for the team and ...

Bank of the Sierra

JOB SUMMARY Under the guidance of the Fraud Operations Manager, the Senior Fraud Analyst serves in a critical role to prevent, detect, and investigate fraudulent activities. This role is responsible ...

Radar Labs, Inc

Fraud Operations Manager

New York, NY · On-site

$100K - $130K/yr

About the role We're looking for a Fraud Operations Manager to help our customers stop fraud more effectively with Radar's location intelligence platform. You'll partner with banks, fintechs, online ...

Radar

Fraud Operations Manager

Manhattan, NY · On-site

$147K/yr

About the role We're looking for a Fraud Operations Manager to help our customers stop fraud more effectively with Radar's location intelligence platform. You'll partner with banks, fintechs, online ...

Sierra Ventures

Senior Fraud Data Scientist

Miami, FL · On-site

We collaborate closely with product, engineering, operations, and compliance teams to manage risk effectively and support sustainable business growth. The Role: Senior Fraud Data Scientist As a ...

Stripe

Fraud Operations Manager

OR · On-site +1

About the team What you'll do As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization.

MUFG Bank, Ltd.

Fraud Investigator

Tampa, FL · Hybrid

$65K - $80K/yr

Reporting to the Senior Fraud Prevention Manager (Vice President) of Fraud Operations. The Investigator will complete fraud investigations to ensure that potentially suspicious transactions are ...

Affirm

Manager, Fraud Operations

$115K - $165K/yr

About the role As a Fraud Operations Manager, you will play a critical, strategic leadership role ... managers or senior ICs. * Demonstrated success setting strategy and delivering large-scale ...

Engine

Senior Manager, Fraud Operations

$121K - $168K/yr

About the Role Engine is building a dedicated Risk function and looking for a Sr. Manager, Fraud Operations to lead it on the front lines. You'll own fraud operations across Engine X card ...

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Senior Fraud Operations Manager information

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$39K

$98.7K

$159.5K

How much do senior fraud operations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for senior fraud operations manager in the United States is $98,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What does a senior fraud operations manager do?

A Senior Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, especially in financial services. They develop and implement fraud detection strategies, monitor transactions, and ensure compliance with regulatory requirements. Additionally, they analyze fraud trends, coordinate with law enforcement, and provide training to staff on fraud prevention. Their role is crucial in minimizing financial losses and maintaining the integrity of company operations.

What are the key skills and qualifications needed to thrive as a senior fraud operations manager, and why are they important?

To thrive as a Senior Fraud Operations Manager, you need expertise in fraud detection, risk management, and analytical problem-solving, often supported by a degree in finance, business, or a related field. Familiarity with fraud analytics software, case management systems, and relevant certifications such as Certified Fraud Examiner (CFE) are typically required. Exceptional leadership, communication, and decision-making skills help you manage teams and collaborate across departments. These abilities are essential for effectively mitigating fraud risks, ensuring regulatory compliance, and maintaining organizational integrity.

How does a senior fraud operations manager typically collaborate with other departments to improve fraud prevention strategies?

A Senior Fraud Operations Manager regularly partners with teams such as IT, risk management, compliance, and customer service to develop and implement comprehensive fraud prevention strategies. This collaboration may involve leading cross-functional meetings to analyze emerging fraud trends, refining detection processes, and ensuring regulatory compliance. By working closely with these departments, the manager ensures that both technological solutions and human processes are aligned to minimize risk and protect the organization. Effective communication and coordination are key, as successful fraud mitigation often requires input and support from multiple groups within the company.

What is the difference between Senior Fraud Operations Manager vs Fraud Analyst?

AspectSenior Fraud Operations ManagerFraud Analyst
Required CredentialsBachelor's degree, experience in fraud management, certifications like CFE or CFCSBachelor's degree, often entry-level, certifications like CFE beneficial
Work EnvironmentLeadership role overseeing teams, strategic planning, cross-department collaborationAnalytical role focused on data analysis, investigation, and reporting
Employer & Industry UsageFinancial institutions, e-commerce, fintech companiesBanking, credit card companies, online payment platforms

The Senior Fraud Operations Manager typically oversees fraud prevention strategies and manages teams, requiring more experience and leadership skills. In contrast, a Fraud Analyst focuses on investigating fraud cases and analyzing data. Both roles are essential in fraud prevention but differ in scope, responsibilities, and seniority.

What cities are hiring for Senior Fraud Operations Manager jobs?

Cities with the most Senior Fraud Operations Manager job openings:

What states have the most Senior Fraud Operations Manager jobs?

States with the most job openings for Senior Fraud Operations Manager jobs include:

What are popular job titles related to Senior Fraud Operations Manager jobs?

For Senior Fraud Operations Manager jobs, the most frequently searched job titles are:

Fraud Operations Analyst I

Miami Lakes, FL • On-site

BankUnited
Commercial Banking • 1 - 5K employees
Learn more about BankUnitedexternal

Full-time

Posted 2 days ago

New

BankUnited rating

8.0

Company rating: 8.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

JOB SUMMARY
This position is responsible for performing detailed fraud monitoring and investigation of moderate to complex account activity and client behavior analyses, which includes but is not limited to online banking, wires, ACH, Check, Debit/ATM, and external transfer activity, while ensuring that all department procedures are followed. May perform general account handling functions such as; close account determination, holds, restraints, etc. Routinely contacts customers and other bank associates to confirm the legitimacy of high-risk transactions prior to occurrence and takes appropriate actions to mitigate the risk to the Bank and the Customer. Additional responsibilities may include documenting research findings and actions on cases for possible referrals for Suspicious Activity Reporting, Identity Theft Operations (ITO) and Suspected Financial Abuse and the analysis of fraud cases to identify possible trends and points of compromise and presents case analysis to Senior Fraud Operations Analyst and/or Management when needed. Position role and responsibilities must be performed in adherence to the compliance of bank and department operational policies and regulations, including but not limited to Regulation E, CC, GG, V, the FCRA, FACT Act, Bank Secrecy Act; NACHA, Visa Operating Rules.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Analyze and monitor daily reports generated by various fraud detection tools, to detect fraudulent card, check, ACH, wire transfer, malware, online banking activity and other, and take the appropriate action according to applicable procedures.
  • Analyze fraud cases to identify possible trends and points of compromise and present case analyses to Senior Fraud Operations Analyst and/or Management when needed.
  • Manage Alerts/Cases, to ensure alerts and cases are handled timely and case details are documented accurately, with concise summary.
  • Use internal and external resources to obtain forensic evidence for investigative purposes when reviewing fraud detection reports or investigating cases.
  • Ensure investigations and resolutions comply with applicable laws, department procedures, Bank policy, and industry leading practices to reduce the Bank's exposure to civil litigation.
  • Process and analyze Electronic Funds Transfer (EFT) customer fraud claims according to regulatory guidelines.
  • Perform other fraud operational functions assigned, such as investigating credit report disputes for demand deposit and savings account, reporting charged off overdrawn accounts to consumer reporting agency, mailing applicable customer notification and managing overdrawn account collection.
  • Serve as a branch support and provides guidance regarding unusual, suspected/confirmed fraud, or undesirable activity.
  • Contact and effectively communicate with customers as needed via multiple channels (phone, email, secure messages) to validate information and confirm authorization of transactions (wires, Debit Card etc.) or other account activity. Review and analyze accounts and customer situation that may require differentiated treatment or specialized resolution
  • Escalate cases to the Fraud Investigations Unit when applicable.
  • Remain current with arising fraud trends and activities by attending networking workshops and/or training.
  • Assist Senior Fraud Operations Analyst and CFD Management in loss, prevention, detection and recovery analysis when needed.
  • Other requests from management.
  • Must be able to travel occasionally as part of the Disaster Recovery Team.
  • Must be able to work flexible work schedule that may include shift work (i.e late shift up to 8:30PM).
  • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Adheres to Bank policies and procedures and completes required training.
  • Identifies and reports suspicious activity.

SUPERVISORY RESPONSIBILITIES
  • N/A

QUALIFICATIONS
Education
  • College Degree preferred

Experience
  • 2-3 years work experience in similar setting with financial exposure preferred
  • 2+ years of financial fraud prevention and detection experience preferred preferred

Knowledge, Skills, and Abilities
  • Must be knowledgeable of Regulations/Acts that pertain to the job functions which include but are not limited to; Regulations E, CC, GG, and V; the FCRA, FACT Act, Bank Secrecy Act; NACHA and Visa Operating Rules.
  • Must specialize in bank fraud prevention, detection, deterrence, and investigations.
  • Intermediate to strong understanding of financial transactions, is required.

Additional Information
  • Candidates residing in locations within BankUnited's footprint may be given preference.

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