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Senior Excess Telecom Agent Jobs (NOW HIRING)

CallMiner

Account Executive - Omni Agent

Waltham, MA · Remote

... with senior decision makers. * Position CallMiner Omni Agent as a differentiated AI powered ... Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services ...

CallMiner

Account Executive - Omni Agent

Waltham, MA · On-site

... with senior decision makers. * Position CallMiner Omni Agent as a differentiated AI powered ... Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services ...

CallMiner

Account Executive - Omni Agent

... with senior decision makers. * Position CallMiner Omni Agent as a differentiated AI powered ... Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services ...

Baxter

Sr Manager, IT Procurement

Deerfield, IL · On-site

$144K - $198K/yr

Your role at Baxter The Sr Manager, IT Procurement is responsible for leading IT Hardware, Network, & Telecom categories globally with a total spend in excess of $100 million, reporting to the Global ...

CFS

Senior Tax Accountant

West Hartford, CT · Hybrid

$90K - $110K/yr

Firm growth = opportunity - excess demand means strong stability and long-term upside ... or Enrolled Agent (EA) * CPA preferred, but not required * Must be able to sign tax returns

Afl Telecommunications Llc

Senior Network Engineer

Duncan, SC · Hybrid

$95K - $131K/yr

... the largest telecom customers in the world. Our company was founded in 1984 with a single fiber ... excess of $2B in revenue, and employ approximately 11,000 associates worldwide. At AFL, we ...

AFL

Senior Network Engineer

Duncan, SC · On-site

$95K - $131K/yr

... the largest telecom customers in the world. Our company was founded in 1984 with a single fiber ... excess of $2B in revenue, and employ approximately 11,000 associates worldwide. At AFL, we ...

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Senior Excess Telecom Agent information

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$80.3K

$163.5K

How much do senior excess telecom agent jobs pay per year?

As of Jul 7, 2026, the average yearly pay for senior excess telecom agent in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Excess Telecom Agent jobs? The most popular types of Excess Telecom Agent jobs are:
Senior Excess Telecom Agent jobs near you
Senior AI Architect & Lead Prompt Engineer

Senior AI Architect & Lead Prompt Engineer

Connect Tech+Talent

Sunnyvale, CA • On-site

Other

Posted 4 days ago

Job description

Job Description Senior AI Architect & Lead Prompt Engineer Location: Sunnyvale, CA Contract Role Overview The Senior AI Architect & Lead Prompt Engineer will spearhead the design and deployment of advanced, next-generation agentic systems and LLM-powered platforms for GFiber. This pivotal role necessitates the integration of sophisticated Prompt Engineering and AI Architecture principles with scalable AI infrastructure to optimize GFiber's enterprise workflows. Leveraging a background in the Telecommunications sector, the incumbent will integrate AI agents with core enterprise platforms, including but not limited to ServiceNow, Salesforce, Netcracker, and SAP, to automate complex customer inquiry cycles and enhance on-field employee support.

This integration is designed to yield substantial reductions in Capex and Opex, ensure end-to-end service management for both internal and external GFiber stakeholders, and involve the creation of reusable AI assets and the cultivation of mentorship capabilities. Key Responsibilities AI Architecture & Design: Lead the end-to-end architecture of multi-agent systems, moving from initial concept to production-grade deployment on Google Cloud Platform (GCP). Prompt Engineering & Orchestration: Develop sophisticated prompt engineering frameworks, including system prompts, few-shot templates, and output guardrails.

Utilize Chain-of-Thought (CoT) prompting and structured prompt chains for complex reasoning tasks. Intelligent Dialog Systems: Design conversational interfaces using Dialogflow and Gemini-powered agents to manage inquiry routing and automated workflow orchestration. System Integration: Architect integrations between LLM platforms (Vertex AI/Gemini) and enterprise CRM/ITSM tools like Salesforce and ServiceNow, specifically focusing on Telecom-grade inquiry response and ticketing workflows.

RAG & Knowledge Retrieval: Build and optimize RAG (Retrieval-Augmented Generation) pipelines grounded in internal client policies and technical documentation. MLOps & Deployment: Oversee the deployment of microservices using GKE (Google Kubernetes Engine), Cloud SQL, and Cloud Build, ensuring scalable and reliable AI performance. Required Core Expertise LLM Stack: Deep expertise in Gemini, Vertex AI, and LangChain or LlamaIndex.

Enterprise Integration: Proven experience architecting AI solutions that interface with Salesforce and ServiceNow within a Telecom or large enterprise context. Agentic Systems: Experience building multi-agent architectures for autonomous task execution and workflow automation. Data & Search: Mastery of hybrid search, reranking, and vector databases (e.g., Redis, PostgreSQL)

Qualifications Experience: 10+ years in the AI stack, ranging from classical NLP/NLU to modern generative AI architectures. Education: B.Tech in Computer Science, Mathematics, or a related technical field. Technical Proficiency: Strong command of Python, Terraform IAC, Docker, and the GCP ecosystem (GKE, Cloud Deploy)

Industry Knowledge: Demonstrated understanding of the Service Now, Salesforce, Net Cracker in Telecommunications service lifecycle, specifically regarding inquiry management and automated support. Tools & Platforms AI/ML: Gemini, Vertex AI, Hugging Face, OpenAI, Claude. Frameworks: LangChain, LlamaIndex, Dialogflow.

Cloud & Infra: GCP (GKE, Cloud Build), Docker, TensorRT. Data: Cloud SQL, PostgreSQL, Redis.

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