... nutshell, create a fantastic client experience. What You Will Do * Manage overall client ... Partner with Business Development and/or Sr Director of CX to identify expansion opportunities and ...
... nutshell, create a fantastic client experience. What You Will Do * Manage overall client ... Partner with Business Development and/or Sr Director of CX to identify expansion opportunities and ...
Senior Director, Client Processing Manager - Payment Operations At BNY, our culture allows us to ... This leader will drive operational excellence, client experience, and risk control while ...
Senior Director, Client Processing Manager - Payment Operations At BNY, our culture allows us to ... This leader will drive operational excellence, client experience, and risk control while ...
The Senior Director of Client Development is a key partner for the métiers, the merchandising team ... Work closely with the Client Experience team to define the animations calendar as well as create ...
The Senior Director of Client Development is a key partner for the métiers, the merchandising team ... Work closely with the Client Experience team to define the animations calendar as well as create ...
Senior Director, Client Success
Phoenix, AZ · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Phoenix, AZ · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Saint Louis, MO · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Saint Louis, MO · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Philadelphia, PA · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Philadelphia, PA · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Madison, WI · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Madison, WI · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Baltimore, MD · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Baltimore, MD · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Atlanta, GA · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Atlanta, GA · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Sacramento, CA · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Sacramento, CA · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
San Diego, CA · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
San Diego, CA · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Portland, OR · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Portland, OR · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Minneapolis, MN · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Minneapolis, MN · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
The Senior Director will develop and implement strategies to drive sales while ensuring seamless selling ceremonies and delivering the best client experience possible. The Senior Director will ...
New
The Senior Director will develop and implement strategies to drive sales while ensuring seamless selling ceremonies and delivering the best client experience possible. The Senior Director will ...
New
The Senior Director of Client Development is a key partner for the metiers, the merchandising team ... Work closely with the Client Experience team to define the animations calendar as well as create ...
The Senior Director of Client Development is a key partner for the metiers, the merchandising team ... Work closely with the Client Experience team to define the animations calendar as well as create ...
Senior Director, Client Success
Kansas City, MO · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Kansas City, MO · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Irving, TX · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Irving, TX · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Orlando, FL · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director, Client Success
Orlando, FL · On-site +1
Each Senior Director, Client Success manages a portfolio of clients aligned to the overall value ... Experience partnering with senior operational, account management and financial stakeholders.
New
Senior Director Client Experience information
See salary details
$39.5K - $61.3K
3% of jobs
$61.3K - $83.1K
5% of jobs
$101.2K is the 25th percentile. Wages below this are outliers.
$83.1K - $105K
20% of jobs
$105K - $126.8K
20% of jobs
The median wage is $128.6K / yr.
$126.8K - $148.6K
19% of jobs
$159.1K is the 75th percentile. Wages above this are outliers.
$148.6K - $170.4K
16% of jobs
$170.4K - $192.2K
6% of jobs
$192.2K - $214K
5% of jobs
$214K - $235.9K
2% of jobs
$235.9K - $257.7K
2% of jobs
$257.7K - $279.5K
1% of jobs
$39.5K
$142.9K
$279.5K
How much do senior director client experience jobs pay per year?
What cities are hiring for Senior Director Client Experience jobs?
Cities with the most Senior Director Client Experience job openings:
What states have the most Senior Director Client Experience jobs?
States with the most job openings for Senior Director Client Experience jobs include:
What are popular job titles related to Senior Director Client Experience jobs?
For Senior Director Client Experience jobs, the most frequently searched job titles are:
Associate Director - Client Experience
Remote
Full-time
Re-posted 24 days ago
Job description
They build relationships, identify opportunities to expand opportunities and client impact, and manage the day-to-day success of their campaigns. They know their clients inside and out, engage in ongoing results-based dialogue, overcome obstacles, and in a nutshell, create a fantastic client experience.
What You Will Do
- Manage overall client relationship, being the day-to-day lead on accounts where you’ll drive satisfaction, growth, and product adoption
- Partner with Business Development and/or Sr Director of CX to identify expansion opportunities and offerings that drive revenue working in tandem to achieve revenue targets.
- Be continually aware of the client environment, products/services, strategy/vision, needs, competitive landscape, and challenges, and communicate those effectively to internal partners, leading the internal team to ensure recommendations and performance are aligned to and can exceed client expectations.
- Work with clients to define measurable digital KPIs that tie to their overall business objective and lead the comprehensive team to ensure recommendations, strategy, and performance are aligned to and can exceed client expectations.
- Actively participating/leading internal and external calls, including Kick-off, Account Team, Sales team, and educational meetings, and client calls.
- Managing and solving conflicts both internally and externally with clients and internal teams
Who You Are
- You have a minimum of 7 years of working in paid digital media, either within account management or media, inclusive of Paid Search, Paid Social, and Programmatic (display, native, etc.) and have a working knowledge of the overall marketing landscape with the ability to lead and guide CMO level client discussions.
- 7+ years of holistic marketing and media experience and strong knowledge of the digital media and programmatic ecosystem.
- 5+ years of digital marketing/media experience with a heavy focus on strategy and working directly with senior stakeholders.
- 5+ years with direct client management
- You have strong analytical and problem-solving abilities (creative analytics) with the ability to stay on top of client and industry trends to understand market demand and competitive trends.
- You have a strong understanding of direct response/performance marketing metrics such as visitor-to-lead and lead-to-sale ratios, sales revenue by channel, cost per lead, landing page conversion rate (CVR%), customer lifetime value (CLV or LTV), LTV: CAC ratios, customer retention rate (CRR), customer acquisition cost (CAC)
- You have strong analytical and problem-solving abilities (creative analytics) with the ability to stay on top of client and industry trends to understand market demand and competitive trends
- Ability to work within multiple technical systems and platforms necessary for managing client campaigns, dashboard reporting, ad tags, and sales funnel. Tableau, DV360, Trade Desk, AdWords and Facebook experience preferred.
- You have had roles where you have had to manage change well, are a motivated self-starter with a team-player mentality, and can travel up to 20% (including two required all company trips per year)
- Bachelor’s degree or equivalent training in a technical discipline. Advanced degree, professional certification, or equivalent training preferred.
Things You Should Know
- Our workdays can sometimes be long and unpredictable. You should be comfortable and capable of sitting and/or standing at a desk for at least 8 hours
- Twice per year, we gather together to work and play for a week. Both retreats are “can’t miss” events. There may also be other opportunities to travel depending on your specific role and business needs
#LI-remote
About Goodway Group
Sourced by ZipRecruiter
Industry
Marketing
Company size
501 - 1,000 Employees
Headquarters location
New York, NY, US
Year founded
1929