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Senior Director Application Support Jobs in Kansas

Lexima

Senior Director Sales Strategies

Wichita, KS · On-site

$120 - $180/hr

This role will support regional, area, and property-level sales teams while leading the recruitment, selection, and onboarding of Directors of Sales. The Senior Director will help build a strong ...

The J

Senior Director, Philanthropy

Overland Park, KS · On-site

As a member of the management team, the Senior Director assists in the design and development of a comprehensive development strategy to support the organization's mission, programs, and long-term ...

Amgen

These capabilities support programs across discovery, protein engineering, immunology, and ... Application deadline Amgen does not have an application deadline for this position; we will ...

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Senior Director Application Support information

What is the difference between Senior Director Application Support vs Application Support Manager?

AspectSenior Director Application SupportApplication Support Manager
ResponsibilitiesOversees multiple teams, strategic planning, and high-level decision makingManages daily operations, team supervision, and issue resolution
Required CredentialsBachelor's/Master's in IT or related, extensive experience, leadership skillsBachelor's in IT or related, technical expertise, team management experience
Work EnvironmentExecutive-level, cross-departmental collaboration, strategic focusOperational, team-oriented, technical support environment

The Senior Director Application Support typically holds a higher strategic and leadership role, overseeing multiple teams and aligning support services with organizational goals. The Application Support Manager focuses more on daily operations and technical team management. Both roles require relevant IT credentials and experience, but the senior director's scope is broader and more strategic.

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Senior Director Application Support jobs near you

Senior Enterprise Application Support Specialist

Trust Technology Solutions, LLC

Overland Park, KS • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description

 Fully Remote Opportunity 


Position Summary

The Senior Enterprise Application Support Specialist independently owns and supports business-critical applications. This role ensures applications remain stable, secure, supportable, and aligned with business needs through advanced troubleshooting, vendor coordination, lifecycle management, and automation.

Key Responsibilities

  • Own assigned applications, including production support, maintenance, upgrades, monitoring, documentation, and recovery planning.
  • Lead troubleshooting and root-cause analysis for complex incidents and recurring issues.
  • Coordinate application changes, releases, testing, patches, and implementations.
  • Manage vendor escalations, technical issues, deliverables, and deadlines.
  • Partner with business and technical teams to identify requirements and improve applications and processes.
  • Monitor application health and address reliability, resiliency, and support gaps.
  • Maintain support procedures, system diagrams, recovery instructions, and knowledge articles.
  • Use PowerShell or similar tools to automate repeatable support and administrative tasks.
  • Communicate incident status, risks, changes, and project progress to stakeholders.
  • Provide after hours and on-call support.

Requirements

Required Qualifications

  • Five or more years of enterprise application support experience.
  • Experience independently supporting or owning business-critical applications.
  • Strong troubleshooting and root-cause analysis skills.
  • Experience with application monitoring, incident response, change management, testing, and documentation.
  • Experience coordinating with software vendors and technical and business stakeholders.
  • Experience with Git, Azure DevOps, Rest APIs
  • PowerShell, python, or comparable scripting experience.
  • Strong customer service, organization, communication, and problem-solving skills.
  • Associate degree in information technology or a related field, or equivalent relevant experience.
  • Ability to provide weekend support when required.

Preferred Experience

Experience with a combination of the following is preferred.

  • Microsoft 365, Entra ID, Exchange Online, SharePoint, Intune, or hybrid Microsoft environments.
  • Windows Server, SQL Server, IIS, Apache, Active Directory, Group Policy, DNS, or file services.
  • Document management, workflow, managed file transfer, monitoring, authentication, or certificate-management platforms.
  • Application resiliency, recovery testing, high availability, Linux, or advanced automation.

Other Duties

Duties may change based on organizational needs.

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