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Senior Director Application Support Jobs in Kansas

Envision, Inc.

Senior Director, Supply Chain

Wichita, KS · On-site

$163.10K - $184.60K/yr

The Senior Director of Supply Chain is responsible for leading and developing the Supply Chain ... Ensures supply chain is engaged to support customer orders, creates and/or maintains optimum lead ...

ENVISION INDUSTRIES

Senior Director, Supply Chain

Wichita, KS · On-site

$163.10K - $184.60K/yr

Senior Director is responsible for sourcing direct and indirect materials, strategic alliance ... Ensures supply chain is engaged to support customer orders, creates and/or maintains optimum lead ...

Envision

Senior Director, Supply Chain

Wichita, KS · On-site

$163.10K - $184.60K/yr

Senior Director is responsible for sourcing direct and indirect materials, strategic alliance ... Ensures supply chain is engaged to support customer orders, creates and/or maintains optimum lead ...

Envision

Senior Director, Supply Chain

Wichita, KS · On-site

$100K - $130K/yr

Senior Director is responsible for sourcing direct and indirect materials, strategic alliance ... Ensures supply chain is engaged to support customer orders, creates and/or maintains optimum lead ...

Envision

Senior Director, Supply Chain

Wichita, KS · On-site

$100K - $130K/yr

Senior Director is responsible for sourcing direct and indirect materials, strategic alliance ... Ensures supply chain is engaged to support customer orders, creates and/or maintains optimum lead ...

VIXXO

Sr Director, Customer Success

Colwich, KS · On-site

The Sr. Director, Customer Success will lead one of Vixxo's strategic customer portfolios, owning ... Drive pricing discipline and support annual adjustments Account Health & Retention * Serve as the ...

Trellix

Senior Director, Customer Marketing

Topeka, KS · On-site

Job Title: Senior Director, Customer Marketing About Trellix ? Trellix is a global company ... Support for Community Involvement We're serious about our commitment to a workplace where everyone ...

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Senior Director Application Support information

What is the difference between Senior Director Application Support vs Application Support Manager?

AspectSenior Director Application SupportApplication Support Manager
ResponsibilitiesOversees multiple teams, strategic planning, and high-level decision makingManages daily operations, team supervision, and issue resolution
Required CredentialsBachelor's/Master's in IT or related, extensive experience, leadership skillsBachelor's in IT or related, technical expertise, team management experience
Work EnvironmentExecutive-level, cross-departmental collaboration, strategic focusOperational, team-oriented, technical support environment

The Senior Director Application Support typically holds a higher strategic and leadership role, overseeing multiple teams and aligning support services with organizational goals. The Application Support Manager focuses more on daily operations and technical team management. Both roles require relevant IT credentials and experience, but the senior director's scope is broader and more strategic.

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Senior Director Application Support jobs near you

Tech 1 Application Support

Wichita Public Schools

Wichita, KS • On-site

Full-time

Posted 15 days ago

Wichita Public Schools rating

7.2

Company rating: 7.2 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

192nd of 538 rated elementary and secondary schools

Job description

Job Title: Tech 1 Application Support
Position Function: The Application Support technician is under the direct supervision of the Supervisor of Applications Development. Provides client support of new and existing applications thru systems analysis and design, system configuration, troubleshooting, security, resource monitoring, training, testing, specifications and documentation.
Essential Performance Responsibilities:
  • Pursues a continuous course of study to maintain knowledge of application software
  • Assists clients with application computer business issues
  • Documents client requirements and issues
  • Writes application Request For Proposals
  • Assists in system disaster recovery
  • Assists in project planning and management
  • Assists in the specification and design of new applications
  • Provides customer application training
  • Assists in development of user documentation
  • Monitors and reports software problems to developer or vendor
  • Supports multiple software applications
  • Performs general software testing
  • May use a database query language to research ad-hoc issues
  • Assists with project presentations
  • Assists with design and implementation of application security
  • Assists in developing standards and procedures
  • Assists in training support staff

Additional Duties: Performs other duties as requested by Supervisor of Applications Development and CIO.
Equipment: This position may require the ability to use SMART boards and iPads in addition to basic office equipment such as computers, copiers, scanners, and fax machine. Must always comply with USD 259's guidelines for equipment use.
Travel: Occasional in-district and out-of-district travel may be required.
Physical and Mental Demands:
  • Occasional Lifting 20 to 30 lbs
  • Ability to view computer monitor for extended periods
  • Repetitive use of computer keyboard for long periods of time
  • Attendance at required meetings and in-services
  • Daily schedules may fluctuate to accommodate deadlines and delivery of services
  • Possible overtime

Knowledge, Skills, and Abilities:
  • Ability to exhibit a professional manner in dealing with customers, staff, and other district personnel
  • Strong teamwork skills as well as an extensive knowledge of computer hardware, software, and applications development tools and techniques
  • Ability to organize and communicate effectively both verbally and in writing
  • Ability to perform a variety of tasks, change assignments on short notice, and work in a calm and efficient manner
  • Ability to work independently, organized, and prioritizes work
  • Adequate knowledge of general accounting procedures and practice
  • Ability to communicate effectively with a supervisor when their discretion is needed
  • Ability to provide exceptional customer service
  • Displays a significant degree of professionalism and confidentiality
  • Ability to conform to proper standards of professional dress and appearance
  • Knowledge of company's mission, purpose, goals and the role of every employee in achieving each of them

Interrelations:
  • Contact with personnel within the district and with customers and vendors
  • Will be working under the direct supervision of the department supervisor in order to complete day to day tasks
  • Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy
  • Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues
  • Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service

Employee Punctuality and Appearance:
  • In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave
  • Any deviation from assigned hours must have prior approval from the employee's supervisor or building administrator
  • All employees are required to report to work dressed in a manner that reflects a positive image of USD 259 and is appropriate for their position

Qualification Profile:
  • High school diploma required
  • Bachelor's degree in Management Information Systems or Computer Information Systems preferred
  • At least one year of experience in a related position preferred

FLSA Status: Non-Exempt

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