Senior Developer Support Engineer Jobs in Mississippi

ABOUT ERGON
Family owned and operated; Ergon got its start more than six decades ago in the petroleum industry's service sector. This company has grown into a well-diversified organization over the years, with 4,600 employees around the world engaged in a number of industries related to the refining and marketing of specialty oils, asphalt, thermoplastic resins, petrochemicals, propane, and the necessary infrastructure to support those businesses.
Commitment to service is at the core of Ergon's mission and values. A focus on hard work, reliable supply and quality products have contributed to the company's steady growth over the years.
ROLE SUMMARY
The Plant Support Engineer will manage capital and maintenance projects as well as provide maintenance support for Ergon's Engineering department with a primary focus within the Asphalt & Emulsions business segment. This role supports a number of assigned facilities and is responsible for trouble shooting maintenance issues, building relationships with facility personnel, and executing maintenance and small capital projects at those assigned facilities.
RESPONSIBILITIES
Regular responsibilities include proactive and reactive maintenance support, systems design, cost estimating,
project justification, contractor review, scheduling, and construction management. Typical maintenance and project
support will include tanks, pumps, mixers, boilers, heaters, piping, foundations, electrical, and instrumentation
assets to maintain operation or modify and/or expand processing or storage capabilities at existing plants. The
engineer may be expected to self-perform certain aspects of projects including process equipment
sizing/specification, hydraulic calculations, and heat transfer calculations.
KEY ROLE/DUTIES
• Provide technical support for Asphalt & Emulsions facilities and help facility personnel troubleshoot and assess maintenance issues.
• Serve as project manager for planned and unplanned responsibilities consisting of scope development, detailed design, budget development, contractor selection, and project execution oversight.
• Prepare and/or modify drawings, specifications, calculations, etc.
• Design, specify, and/or select mechanical systems, equipment, and instrumentation related to asphalt process and/or storage applications.
• Provide technical support and troubleshooting in response to breakdowns or unplanned maintenance issues.
• Ensure compliance with environmental, health, and safety laws related to repairs or projects.
• Develop scopes, cost estimates, and schedules for capital and maintenance projects.
• Manage contractor selection process and oversee construction activities
• Participate in PSSR, commissioning, start-up, and troubleshooting activities.
• Develop design standards, department tools/procedures, training material, etc.
• Develop strong working relationships with co-workers, facility managers, consultants, contractors, etc.
SOFT SKILLS
• Good verbal and written communication skills
• Excellent customer service- builds relationships within and outside of the department effectively
• Champions customer needs- responds proactively to customer requests
• Good planning and organizational skills
• Motivated and shows initiative to solve issues
KEY COMPETENCIES
• Ability to troubleshoot problems effectively and provide technical solutions
• Drives to reach a solution even when problems arise with minimal input from management
• Manages stakeholders with proper communication- Communicate project goals, timelines, issues, action items, and milestones
• Plan and execute multiple projects simultaneously to support business needs
• Drives team to make decisions to progress projects or maintenance issues forward
• Performs tasks not asked to complete by management- sees a need and provides a solution
EDUCATION AND QUALIFICATIONS
The following qualifications are required or preferred:
• Technical Bachelor's Degree is required. Mechanical or Civil Engineering is preferred.
• Experience as a maintenance/project engineer is preferred but not required.
• Strong written, verbal, analytical, and interpersonal skills are required.
WHY ERGON?
At Ergon, we are a relationship-driven, family-owned company that values each employee's growth and contributions. Headquartered in Flowood, Mississippi, we take pride in maintaining a close-knit, small-company atmosphere while offering exceptional career opportunities. Our comprehensive benefits package includes:

• Competitive pay
• 401(k) matching & profit sharing
• Health, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability Plans
• Additional voluntary benefits
• Paid holidays, vacation, and sick leave
• Tuition assistance

AT ERGON, WE LIVE BY OUR CORE VALUES:

• Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions, and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service.
• Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're experts; we demonstrate it through technical expertise, category innovation, and care for what we do. We call this selfless leadership.
• Purposeful Growth: We believe employee and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has continually reinvested tremendously back into the business, not just growing for the sake of growing but growing carefully and strategically.
• Respectful Relationships: Together, we foster a culture of respect, acceptance, and diversity of ideas and people. Our differences make us stronger. We're united by our shared values, constantly forging respectful relationships.

Come and join the Ergon team!
We are an EEO/AAP employer.
Job Role: Plant Support Engineer
Location: Flowood, MS