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Senior Desktop Support Engineer Jobs in Wood Ridge, NJ

SmartIMS Inc.

Desktop Engineer

Jersey City, NJ · On-site

Desktop Support Engineer with 5+ years of experience providing onsite IT and network support for enterprise environments. * Skilled in troubleshooting PCs, IoT devices, printers, and network ...

New

LincolnIT

Desktop Support Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

They are currently seeking a full time Level I/II Desktop Support Engineer to provide support and remediation for workstation issues, troubleshoot and resolve system problems, and install new ...

City of New York

Senior Desktop Technician

Manhattan, NY · On-site

$100K - $125K/yr

FIT is seeking a highly experienced Senior Desktop Technician to play a key role in the support of ... Desktop support services are needed daily to aid in the monitoring, maintenance, and support of ...

City of New York

Senior Desktop Technician

Manhattan, NY · On-site

$22.25 - $28.25/hr

FIT is seeking a highly experienced Senior Desktop Technician to play a key role in the support of ... Desktop support services are needed daily to aid in the monitoring, maintenance, and support of ...

City of New York

Senior Desktop Technician

Manhattan, NY

$22.25 - $28.25/hr

FIT is seeking a highly experienced Senior Desktop Technician to play a key role in the support of ... Desktop support services are needed daily to aid in the monitoring, maintenance, and support of ...

St. Joseph's Health

Senior Desktop Engineer

Woodland Park, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for ensuring complete and timely resolution of Client Services desktop engineering ... Providing 3rd level escalation support to the desktop support team. Technical lead on enterprise ...

1 point system

Senior Desktop Engineer

New York, NY · Remote

... Must be senior-level with deep hands-on Intune experience Responsibilities : Managing and ... Deploying, administering, and supporting enterprise server and endpoint infrastructure. Configuring ...

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Showing results 21-40

All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Wood-Ridge, NJ

Senior Desktop Support Engineer information

See Wood Ridge, NJ salary details

$22.9K

$105.2K

$162K

How much do senior desktop support engineer jobs pay per year?

As of Aug 20, 2026, the average yearly pay for senior desktop support engineer in Wood-Ridge, NJ is $105,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,100.00 and $126,900.00 per year, depending on experience, location, and employer.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What cities near Wood-Ridge, NJ are hiring for Senior Desktop Support Engineer jobs?

Cities near Wood-Ridge, NJ with the most Senior Desktop Support Engineer job openings:

Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Wood-Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $105,238 per year, or $50.6 per hour.

Senior Desktop Support Specialist

Apple Bank

New York, NY

Full-time

Re-posted 10 days ago

Job description

The Senior Service Desktop Specialist provides day-to-day technical support to internal customers, as well as guidance and coaching to other members of the Service Delivery Team at Apple Bank. This position requires a highly motivated problem solver with above-average customer service and desktop engineering skills, who will act as the lead on projects where technology is used to create efficiencies and new service offerings and will be responsible for installing, configuring, and troubleshooting Microsoft Windows, notebook computers, peripherals, tablets, and other relevant technological items, including audio/visual equipment. The incumbent will work closely with other members of the IT division to support corporate end users, as well as those in our branch locations.
This role will either be based out of our corporate headquarters in New York City headquarters or in Scarsdale. NY. Travel to other Bank locations may be required. Additionally, the successful candidate must be willing to participate in the teams “on call” rotation.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Perform initial analysis of network issues, resolving/escalating as needed.
  • Provide tiers 1 & 2 infrastructure/desktop technical assistance, support, and analyses for incoming requests through the Bank's online service & request tracking system either remotely, via the phone and/or in-person; triage, resolve/follow-up with clear documentation of progress.
  • Serve as lead on various projects and system implementations.
  • Document common issues, causes, and solutions, as well as policies & procedures; create user and web-based guides as well as FAQs.
  • Set up, maintain, diagnose and troubleshoot problems with Windows operating system and various software applications, file-sharing, printing, and imaging/cloning/system configurations.
  • Set up, maintain, diagnose and troubleshoot problems with mobile devices including (but not limited to): Apple iPads & iPhones and Android-based devices.
  • Create/test/deploy images for cloning of various hardware platforms using industry-common tools and utilities.
  • Create and manage deployment of Golden Laptop images/refresh laptops and desktops, ensuring the safe backup and transfer of user data accordingly.
  • Create Batch and Power Shell Scripts to automate repeatable task work.
  • Oversee installation/configuration/troubleshooting of various printers, scanners, MFD's and other devices.
  • Maintain inventory of all technology assets.
  • Manage e-waste and safe disposal of technological items.
  • Investigate and test new tools, techniques, and software products.
  • Identify current trends and common issues; suggest proactive solutions to potential issues.
  • Maintain knowledge of the Information Technology industry to effectively address the ongoing demands for enhancements to existing network and services; this may include team or individual research and testing, reading, attending conferences. 
  • Perform other duties as assigned.

SKILLS, EDUCATION, & EXPERIENCE

  • High-School or GED required.
  • Minimum 5-7 years of experience in setup, configuration, troubleshooting of desktop, notebook, mobile hardware, and software (Windows/iOS/Android).
  • Knowledge on the use and configuration of Microsoft Office for PC.
  • Some knowledge of TCP/IP networking and related services (i.e., DNS, SMTP, DHCP, etc.) Active Directory user and group concepts, management, and administration.
  • Experience supporting a variety of Wi-Fi enabled devices.
  • Experience supporting A/V equipment is a plus, but not required.
  • Experience creating/maintaining system images for Windows.
  • Experience with full disk encryption software. 
  • Experience in automation and scripting: PowerShell, VBScript, batch, etc., a plus but not required.
  • Strong working knowledge of ServiceNow.
  • Knowledge on the use and configuration of Microsoft Office for PC.
  • Excellent communication skills (verbal + written), with the ability to clearly communicate technical concepts to non-technical people.
  • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures.
  • Must be able to identify and escalate situations requiring urgent attention.
  • Physical able to move technological items weighing upwards of 50 lbs.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

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