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Senior Desktop Support Engineer Jobs in San Rafael, CA

Zones LLC.

Desktop Support Technician

San Francisco, CA

$40 - $45/wk

  • Medical

Day shift - Mon-TH 32 hours What you will do as the Desktop Support Technician : The requirements ... If you're interested in working on the cutting edge of IT innovation, sales, engineering ...

Zones LLC.

Desktop Support Technician

San Francisco, CA · On-site

$23.75 - $30.25/hr

  • Medical

Day shift - Mon-TH 32 hours What you will do as the Desktop Support Technician : The requirements ... If you're interested in working on the cutting edge of IT innovation, sales, engineering ...

TEKsystems

Lead Desktop Support Technician

San Francisco, CA

$45 - $50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... senior internal and external personnel. Understanding of Landesk, Casper Computer Management, and ... Lead, mentor, and develop Desktop Support Technicians to ensure high levels of technical ...

TEKsystems

Lead Desktop Support Technician

San Francisco, CA

$45 - $50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... senior internal and external personnel. Understanding of Landesk, Casper Computer Management, and ... Lead, mentor, and develop Desktop Support Technicians to ensure high levels of technical ...

LiteLLM AI Gateway

Senior Support Engineer

San Francisco, CA · On-site

$120K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

About the Role We're looking for a Senior Support Engineer to own our support queue and drive our customers to success. Because LiteLLM is a developer tool, this person needs to be technical. You'll ...

Form Energy

Senior IT Support Technician

Berkeley, CA · On-site

$26.25 - $36/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Senior Desktop Support specialist within the Service and Support team, you will serve as a key escalation point for complex technical issues, support critical IT hardware and software across ...

Form Energy

Senior IT Support Technician

Berkeley, CA · On-site

$26.25 - $36/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Senior Desktop Support specialist within the Service and Support team, you will serve as a key escalation point for complex technical issues, support critical IT hardware and software across ...

LangChain, Inc

Senior Technical Support Engineer

San Francisco, CA · On-site

$130K - $195K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role We're hiring a Senior Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You'll be on the ...

The Voleon Group

End User Support Engineer

Berkeley, CA · On-site

$7.5K/mo

Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS ... desktop support, or help desk roles * Proven experience supporting macOS and iOS in corporate ...

The Voleon Group

End User Support Engineer

Berkeley, CA · On-site

$115K - $135K/yr

Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS ... desktop support, or help desk roles * Proven experience supporting macOS and iOS in corporate ...

Braintrust

Developer Support Engineer

San Francisco, CA · On-site

$157K - $205K/yr

  • Medical

  • Dental

  • Vision

We're looking for Developer Support Engineers - both mid-level and senior - who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You'll ...

Cooley LLP

Product Support Engineer

San Francisco, CA

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Senior level candidates may be considered for this position and would be eligible for a higher ...

Cooley

Product Support Engineer

San Francisco, CA

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Senior level candidates may be considered for this position and would be eligible for a higher ...

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Showing results 21-40

All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in San Rafael, CA

Senior Desktop Support Engineer information

See San Rafael, CA salary details

$25.1K

$115.1K

$177.2K

How much do senior desktop support engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for senior desktop support engineer in San Rafael, CA is $115,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,800.00 and $138,800.00 per year, depending on experience, location, and employer.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What cities near San Rafael, CA are hiring for Senior Desktop Support Engineer jobs?

Cities near San Rafael, CA with the most Senior Desktop Support Engineer job openings:

Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in San Rafael, CA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $115,109 per year, or $55.3 per hour.

Desktop Support Technician

Zones LLC.

San Francisco, CA

$40 - $45/wk

Full-time

Medical

Re-posted 8 days ago

Zones LLC rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

62nd of 224 rated it services

Job description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

Term: 3+ months

Location: 100% onsite in San Francisco

Pay: Up to $45.00

Hours: Day shift - Mon-TH 32 hours

What you will do as the Desktop Support Technician:

The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

  • Onsite support & incident management: walk-up support, ticket triage and hygiene, escalation coordination.
  • Meeting room / AV readiness: room checks, basic fixes (e.g., cables), escalation to McKinsey ITSA/vendor where required.
  • Asset lifecycle logistics: receiving, boxing/returns, shipping labels, inventory spot checks, accessory stocking activities as defined.
  • Structured cabling, access point installs, network infrastructure projects, or other building infrastructure work.

What you will bring to the team:

5+ years experience with the following:

  • Meeting room maintenance and pre-checks
  • Over-the-counter IT support
  • Office technical maintenance
  • Shipping and receiving
  • Stock management
  • Tier 1 and 2 IT Service Desk Support
  • Network Cabling

Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.

Employment Type: Full-Time Temporary Employee

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