We need Senior Level 3 Resource and prefer certified and having experience of JAMF and Bigfix ... BigFix Engineer Deployment & Configuration * Infrastructure Management: Design, deploy, configure ...
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We need Senior Level 3 Resource and prefer certified and having experience of JAMF and Bigfix ... BigFix Engineer Deployment & Configuration * Infrastructure Management: Design, deploy, configure ...
... experience (Senior role) 2+ (Technical Support Engineer) Current Salesforce ... AdministratorCertification. Demonstrated analysis, problem solving and skills troubleshooting ...
... experience (Senior role) 2+ (Technical Support Engineer) Current Salesforce ... AdministratorCertification. Demonstrated analysis, problem solving and skills troubleshooting ...
Senior IT Support Engineer
Atlanta, GA · On-site
$60 - $80/hr
We are seeking a Senior IT Support Engineer to provide end-user technical support across our ... Microsoft certifications such as Azure Fundamentals or Modern Desktop Administrator * Experience ...
New
Senior IT Support Engineer
Atlanta, GA · On-site
$60 - $80/hr
We are seeking a Senior IT Support Engineer to provide end-user technical support across our ... Microsoft certifications such as Azure Fundamentals or Modern Desktop Administrator * Experience ...
New
IT Support Engineer
Atlanta, GA · On-site
$85 - $120/hr
In this senior role, the engineer will serve as a subject matter expert, mentor junior staff, lead ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
IT Support Engineer
Atlanta, GA · On-site
$85 - $120/hr
In this senior role, the engineer will serve as a subject matter expert, mentor junior staff, lead ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
IT Support Engineer
Atlanta, GA · On-site
In this senior role, the engineer will serve as a subject matter expert, mentor junior staff, lead ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
IT Support Engineer
Atlanta, GA · On-site
In this senior role, the engineer will serve as a subject matter expert, mentor junior staff, lead ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
IT Support Engineer
Atlanta, GA · On-site
In this senior role, the engineer will serve as a subject matter expert, mentor junior staff, lead ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
IT Support Engineer
Atlanta, GA · On-site
In this senior role, the engineer will serve as a subject matter expert, mentor junior staff, lead ... Diagnosing and resolving complex hardware, software, and system issues across desktops, laptops ...
Senior Application Support Engineer Job Location: Atlanta GA 30308 Job Mode: Hybrid (1 Day onsite, 4 days WFH) Contract Duration: 13 Months Local Candidates are only preferred Must Have Skills
Senior Application Support Engineer Job Location: Atlanta GA 30308 Job Mode: Hybrid (1 Day onsite, 4 days WFH) Contract Duration: 13 Months Local Candidates are only preferred Must Have Skills
EUC/Desktop Engineer
Sandy Springs, GA · On-site
$60K - $65K/yr
EUC/Desktop Engineer Technical Analyst Attributes 1. Self-Management and Independence: • ... Technical Analysts serve as the primary IT support resource for their designated sites and must be ...
EUC/Desktop Engineer
Sandy Springs, GA · On-site
$60K - $65K/yr
EUC/Desktop Engineer Technical Analyst Attributes 1. Self-Management and Independence: • ... Technical Analysts serve as the primary IT support resource for their designated sites and must be ...
EUC/Desktop Engineer
Sandy Springs, GA · On-site
$60K - $65K/yr
EUC/Desktop Engineer Technical Analyst Attributes 1. Self-Management and Independence: • ... Technical Analysts serve as the primary IT support resource for their designated sites and must be ...
EUC/Desktop Engineer
Sandy Springs, GA · On-site
$60K - $65K/yr
EUC/Desktop Engineer Technical Analyst Attributes 1. Self-Management and Independence: • ... Technical Analysts serve as the primary IT support resource for their designated sites and must be ...
Desktop Support Tech II - GA
Suwanee, GA · On-site
$18.75 - $24/hr
Ideally, they would have experience supporting an engineering and/or manufacturing enterprise environment. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer ...
Desktop Support Tech II - GA
Suwanee, GA · On-site
$18.75 - $24/hr
Ideally, they would have experience supporting an engineering and/or manufacturing enterprise environment. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer ...
Production Support Engineer
Atlanta, GA · On-site
$40.50 - $52.75/hr
Provide day-to-day support for internally built tools, automations, integrations, and AI-enabled capabilities under the guidance of the Senior Production Support Engineer. * Monitor production ...
Production Support Engineer
Atlanta, GA · On-site
$40.50 - $52.75/hr
Provide day-to-day support for internally built tools, automations, integrations, and AI-enabled capabilities under the guidance of the Senior Production Support Engineer. * Monitor production ...
Production Support Engineer
Atlanta, GA · Hybrid
$40.50 - $52.75/hr
Provide day-to-day support for internally built tools, automations, integrations, and AI-enabled capabilities under the guidance of the Senior Production Support Engineer. * Monitor production ...
Production Support Engineer
Atlanta, GA · Hybrid
$40.50 - $52.75/hr
Provide day-to-day support for internally built tools, automations, integrations, and AI-enabled capabilities under the guidance of the Senior Production Support Engineer. * Monitor production ...
Desktop Support Tech II - GA
Suwanee, GA · On-site
$18.75 - $24/hr
Ideally, they would have experience supporting an engineering and/or manufacturing enterprise environment. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer ...
Desktop Support Tech II - GA
Suwanee, GA · On-site
$18.75 - $24/hr
Ideally, they would have experience supporting an engineering and/or manufacturing enterprise environment. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer ...
Sr Staff Operational Support Engineer
Atlanta, GA · On-site
$152.20 - $209.20/hr
The Senior Operational Support Engineer at Dolby OptiView is responsible for providing technical and operational leadership for high-impact production scenarios in live video streaming, advertising ...
New
Sr Staff Operational Support Engineer
Atlanta, GA · On-site
$152.20 - $209.20/hr
The Senior Operational Support Engineer at Dolby OptiView is responsible for providing technical and operational leadership for high-impact production scenarios in live video streaming, advertising ...
New
As a Senior Operational Support Engineer, you provide technical and operational leadership for the most complex, high-impact production scenarios. You act as the escalation point beyond L2, lead ...
As a Senior Operational Support Engineer, you provide technical and operational leadership for the most complex, high-impact production scenarios. You act as the escalation point beyond L2, lead ...
As a Senior Operational Support Engineer, you provide technical and operational leadership for the most complex, high-impact production scenarios. You act as the escalation point beyond L2, lead ...
As a Senior Operational Support Engineer, you provide technical and operational leadership for the most complex, high-impact production scenarios. You act as the escalation point beyond L2, lead ...
As a Senior Operational Support Engineer, you provide technical and operational leadership for the most complex, high-impact production scenarios. You act as the escalation point beyond L2, lead ...
As a Senior Operational Support Engineer, you provide technical and operational leadership for the most complex, high-impact production scenarios. You act as the escalation point beyond L2, lead ...
Sr Staff Operational Support Engineer
Atlanta, GA · On-site
$152.20 - $209.20/hr
As a Senior Operational Support Engineer, you provide technical and operational leadership for the most complex, high‑impact production scenarios. You act as the escalation point beyond L2, lead ...
Sr Staff Operational Support Engineer
Atlanta, GA · On-site
$152.20 - $209.20/hr
As a Senior Operational Support Engineer, you provide technical and operational leadership for the most complex, high‑impact production scenarios. You act as the escalation point beyond L2, lead ...
Senior Support Technician
Alpharetta, GA · On-site
Partner with engineering teams, vendors, and stakeholders to deliver excellent support services. Technical Expectations * As the senior technical member of the Level 2 Onsite Support team, you will ...
Senior Support Technician
Alpharetta, GA · On-site
Partner with engineering teams, vendors, and stakeholders to deliver excellent support services. Technical Expectations * As the senior technical member of the Level 2 Onsite Support team, you will ...
Vulnerability Engineer
Atlanta, GA · On-site
$110 - $165/hr
A minimum of 3 years of experience in workplace support, desktop support, service desk, endpoint ... Engineering, Service Management, vendors, application owners, Workplace Support, Desktop Support ...
Vulnerability Engineer
Atlanta, GA · On-site
$110 - $165/hr
A minimum of 3 years of experience in workplace support, desktop support, service desk, endpoint ... Engineering, Service Management, vendors, application owners, Workplace Support, Desktop Support ...
Senior Desktop Support Engineer information
See Atlanta, GA salary details
$21.6K - $33.6K
0% of jobs
$33.6K - $45.5K
0% of jobs
$45.5K - $57.4K
11% of jobs
$57.4K - $69.4K
5% of jobs
$78.6K is the 25th percentile. Wages below this are outliers.
$69.4K - $81.3K
12% of jobs
$81.3K - $93.2K
14% of jobs
The median wage is $97.6K / yr.
$93.2K - $105.2K
23% of jobs
$114.6K is the 75th percentile. Wages above this are outliers.
$105.2K - $117.1K
13% of jobs
$117.1K - $129K
6% of jobs
$129K - $141K
7% of jobs
$141K - $152.9K
9% of jobs
$21.6K
$99.3K
$152.9K
How much do senior desktop support engineer jobs pay per year?
As of Sep 4, 2026, the average yearly pay for senior desktop support engineer in Atlanta, GA is $99,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,400.00 and $119,700.00 per year, depending on experience, location, and employer.
What is a senior desktop support engineer?
Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.
What are the key skills and qualifications needed to thrive as a senior desktop support engineer?
To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.
What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?
Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.
What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?
| Aspect | Senior Desktop Support Engineer | Desktop Support Technician |
|---|---|---|
| Required Credentials | Typically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experience | Usually requires CompTIA A+ or similar entry-level certifications |
| Work Environment | Supports complex hardware/software issues, often in corporate or enterprise settings | Handles basic troubleshooting, hardware setup, and user support in various environments |
| Employer & Industry Usage | Common in IT departments of large organizations, government, and enterprise sectors | Found in small to medium businesses, educational institutions, and retail |
The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.
What are the most commonly searched types of Desktop Support Engineer jobs in Atlanta, GA?
The most popular types of Desktop Support Engineer jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Senior Desktop Support Engineer jobs?
Cities near Atlanta, GA with the most Senior Desktop Support Engineer job openings:
Contractor
Posted 23 days ago
Job description
Location: Atlanta, GA - 100% Onsite - 5 day weeks in office
Duration: 6 months
GBaMS ReqID: 10918642
Competencies: Desktop Management - Infrastructure Services (IS) - 6-10+ years experience
JAMF to BigFix Migration is must. We need Senior Level 3 Resource and prefer certified and having experience of JAMF and Bigfix migration.
Experience:
Minimum of 6–10 years of dedicated experience in an enterprise endpoint management or infrastructure engineering role.
Platform Expertise: Extensive, hands-on experience with HCL BigFix administration, deployment, Upgrades, hierarchy architecture, and troubleshooting in large-scale corporate environments.
Certification: HCL Certified Deployment Professional or equivalent platform certification.
Technical Skills: Proficient in BigFix Relevance Language and Action Scripting.
Automation & Scripting: Strong proficiency in scripting languages such as PowerShell, Bash, or VBScript.
OS Knowledge: Deep familiarity with enterprise operating systems, including Windows and Linux (macOS experience is a plus).
Networking: Sound understanding of fundamental networking concepts, subnets, firewalls, and communication protocols.
Scale: Demonstrated experience managing endpoints across a highly distributed global footprint, including corporate hubs and distribution centers
Essential Skills:
BigFix Engineer Deployment & Configuration
• Infrastructure Management: Design, deploy, configure, and maintain global BigFix environments, including consoles, relays, and client configurations.
• Upgrades & Maintenance: Monitor infrastructure health and regularly apply patches, software updates, and major version upgrades to BigFix servers and endpoints.
• Enterprise Integration: Ensure seamless integration of BigFix with other core enterprise systems, IT service management tools, and asset discovery databases.
JAMF to BigFix Migration
• Migration Strategy: Design, test, and execute the enterprise-wide architecture blueprint to transition Apple macOS endpoints from JAMF Pro control to BigFix management.
• Process Automation: Develop automated workflows and scripts to gracefully offboard endpoints from JAMF and seamlessly enroll them into BigFix with zero end-user disruption.
Duration: 6 months
GBaMS ReqID: 10918642
Competencies: Desktop Management - Infrastructure Services (IS) - 6-10+ years experience
JAMF to BigFix Migration is must. We need Senior Level 3 Resource and prefer certified and having experience of JAMF and Bigfix migration.
Experience:
Minimum of 6–10 years of dedicated experience in an enterprise endpoint management or infrastructure engineering role.
Platform Expertise: Extensive, hands-on experience with HCL BigFix administration, deployment, Upgrades, hierarchy architecture, and troubleshooting in large-scale corporate environments.
Certification: HCL Certified Deployment Professional or equivalent platform certification.
Technical Skills: Proficient in BigFix Relevance Language and Action Scripting.
Automation & Scripting: Strong proficiency in scripting languages such as PowerShell, Bash, or VBScript.
OS Knowledge: Deep familiarity with enterprise operating systems, including Windows and Linux (macOS experience is a plus).
Networking: Sound understanding of fundamental networking concepts, subnets, firewalls, and communication protocols.
Scale: Demonstrated experience managing endpoints across a highly distributed global footprint, including corporate hubs and distribution centers
Essential Skills:
BigFix Engineer Deployment & Configuration
• Infrastructure Management: Design, deploy, configure, and maintain global BigFix environments, including consoles, relays, and client configurations.
• Upgrades & Maintenance: Monitor infrastructure health and regularly apply patches, software updates, and major version upgrades to BigFix servers and endpoints.
• Enterprise Integration: Ensure seamless integration of BigFix with other core enterprise systems, IT service management tools, and asset discovery databases.
JAMF to BigFix Migration
• Migration Strategy: Design, test, and execute the enterprise-wide architecture blueprint to transition Apple macOS endpoints from JAMF Pro control to BigFix management.
• Process Automation: Develop automated workflows and scripts to gracefully offboard endpoints from JAMF and seamlessly enroll them into BigFix with zero end-user disruption.