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Senior Desktop Support Engineer Jobs in Washington

LCG Inc

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Engineering, Business Administration, or Project Management). Experience * Minimum of five (5) ...

hochunk

Desktop Engineer III

Fort Belvoir, VA · On-site

Summary All Native Group is seeking a Desktop Engineer III (Senior level Desktop Engineer) with a ... Supports the completion of all projects/programs as needed * Under general supervision, performs ...

Ho Chunk, Inc.

Desktop Engineer III

Fort Belvoir, VA · On-site

Summary All Native Group is seeking a Desktop Engineer III (Senior level Desktop Engineer) with a ... Supports the completion of all projects/programs as needed * Under general supervision, performs ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Engineering, Business Administration, or Project Management). Experience * Minimum of five (5) ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD

$21.50 - $27.50/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Engineering, Business Administration, or Project Management). Experience * Minimum of five (5) ...

Arcfield

Senior Desktop Publisher Jobs

Chantilly, VA · On-site

Responsibilities Arcfield has an exciting opportunity for a Senior Desktop Publisher, who ... Supports development of proposal content and artifacts for reviews and production through visual ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD

$21.50 - $27.50/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Engineering, Business Administration, or Project Management). Experience * Minimum of five (5) ...

LCG, Inc.

Desktop Support Technician, Senior

Bethesda, MD · On-site

$21.50 - $27.50/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Engineering, Business Administration, or Project Management). Experience * Minimum of five (5) ...

LCG, Inc.

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Engineering, Business Administration, or Project Management). Experience * Minimum of five (5) ...

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All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Washington

Senior Desktop Support Engineer information

See Washington salary details

$25.5K

$117K

$180.1K

How much do senior desktop support engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior desktop support engineer in Washington is $116,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,300.00 and $141,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.
What are the most commonly searched types of Desktop Support Engineer jobs in Washington? The most popular types of Desktop Support Engineer jobs in Washington are:
What cities in Washington are hiring for Senior Desktop Support Engineer jobs? Cities in Washington with the most Senior Desktop Support Engineer job openings:
Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $116,956 per year, or $56.2 per hour.

Sr. Desktop Technician

Gunnison Consulting Group, Inc.

Washington, DC • On-site

$60K - $64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

Description:

Salary: $60,000 - $64,500/year


*The start date for this position is estimated to be early- to mid-September 2026.


Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs (DOI/IA) user base. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations.


Duties and Responsibilities

  • Serve as a senior technical resource, leading projects and providing advanced troubleshooting while operating with little to no supervision.
  • Perform advanced troubleshooting across enterprise desktop and network environments
  • Lead technical projects, system upgrades, and deployments
  • Develop and maintain project management documentation
  • Serve as a Subject Matter Expert (SME) for IT systems and initiatives
  • Provide mentorship and guidance to junior technicians
  • Support specialized software applications (e.g., GIS, AutoCAD)
  • Coordinate with stakeholders to ensure successful project delivery
  • Assist in process improvement and operational efficiency initiatives
Requirements:
  • Associate degree or equivalent combination of education and experience
  • Minimum of 4 years of related technical experience
  • Strong experience supporting enterprise desktop environments and infrastructure
  • Advanced knowledge of Microsoft operating systems and office applications
  • Ability to develop project documentation and lead initiatives
  • Demonstrated ability to work independently without guidance
  • Experience leading projects and coordinating technical teams
  • Some managerial experience supporting teams of 5+ staff
  • Must be a U.S. Citizen
  • Must have the ability to obtain and maintain a government security clearance


The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements.
Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include:

  • 3 weeks of Personal Leave your first year
  • 11 paid Holidays each year
  • 5 days of Flexible Time Off each year
  • 401(k) company match at 50% up to 10% of your salary
  • Medical, Dental and Vision Insurance
  • Life and Disability Insurance
  • Public Transportation Subsidies
  • Certifications and Training Allowance - $2,500/year!

Why Join Gunnison?

  • Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
  • Quality is our top priority.
  • Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
  • There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
  • We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
  • We hire for careers at Gunnison, not to fill a position.

Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time.
In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.