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Senior Desktop Support Engineer Jobs in Tennessee

COOK SYSTEMS has an immediate need for an AV Support Engineer AV Support Engineer Memphis, TN ... Mid-Senior Level * Job Function: Information Technology Why Work with Us At Cook Systems, we don't ...

Field Service Engineer Must Have Skills: · Provide 2nd level IT support · Experience with ... desktop support including knowledge of current Windows operating systems · Hardware support ...

Help Desk Analyst

Memphis, TN · On-site

$20 - $27.25/hr

We are seeking a hands-on Technical Support Specialist to provide Tier 1 and Tier 2 desktop support ... Collaborate with infrastructure and engineering teams to troubleshoot and resolve escalated ...

Senior Intune Engineer

Nashville, TN

$100K - $138K/yr

Ensure processes support reliability, security, compliance, and a consistent end-user experience ... Windows, macOS, iOS, Android, Chromebooks, and virtual desktop environments * Strong hands-on ...

Senior Intune Engineer

Nashville, TN · On-site

$100K - $138K/yr

Ensure processes support reliability, security, compliance, and a consistent end-user experience ... Windows, macOS, iOS, Android, Chromebooks, and virtual desktop environments * Strong hands-on ...

Showing results 41-60

Senior Desktop Support Engineer information

See Tennessee salary details

$20.4K

$93.7K

$144.3K

How much do senior desktop support engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for senior desktop support engineer in Tennessee is $93,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What cities in Tennessee are hiring for Senior Desktop Support Engineer jobs?

Cities in Tennessee with the most Senior Desktop Support Engineer job openings:

Infographic showing various Senior Desktop Support Engineer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $93,724 per year, or $45.1 per hour.

Sr. Tech Support Engineer - Composite Materials

AIRTECH INTERNATIONAL INC

Springfield, TN • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

JOIN A GLOBAL LEADER IN ADVANCED COMPOSITE MATERIALS
Airtech International is a worldwide leader in materials and applications used in the production of advanced composites. We are seeking a Senior Technical Support Engineer to serve as a key technical resource for customers, distributors, and internal teams across the globe.
This role combines hands-on engineering, customer support, product development, testing, and process optimization. You'll work directly with manufacturers to solve complex production challenges, evaluate new technologies, and help customers maximize the performance of Airtech products.
If you enjoy troubleshooting, working directly with customers, and applying engineering knowledge in real-world manufacturing environments, this is an opportunity to make a significant impact.
KEY RESPONSIBILITIES:
  • Serve as a primary technical contact for customers and distributors worldwide.
  • Troubleshoot manufacturing and process challenges involving composite materials and related applications.
  • Provide technical recommendations, training, and hands-on support at customer facilities.
  • Support product implementation and qualification activities
  • Develop and optimize manufacturing processes using Airtech products.
  • Support applications including:
    • Vacuum bagging
    • Prepreg/autoclave processing
    • Resin infusion
    • Wet lay-up
    • Tooling systems
    • Large Scale Additive Manufacturing (LSAM)
  • Evaluate customer processes and recommend improvements to increase efficiency and product performance.
  • Conduct laboratory and field testing to validate material performance.
  • Evaluate new products, product improvements, and customer-specific solutions.
  • Collaborate with R&D, Production, Quality, Purchasing, and Sales teams on product development initiatives.
  • Support supplier qualification and supply chain development efforts.
  • Prepare technical reports, application guides, datasheets, and training materials.
  • Deliver customer training, product demonstrations, and technical presentations.
  • Contribute technical content for articles, videos, trade shows, and industry events.
  • Stay current on emerging technologies, industry standards, and competitive developments.

QUALIFICATIONS:
  • Bachelor's degree in Materials Science, Chemical Engineering, Mechanical Engineering, Aerospace Engineering, or a related technical field (Master's preferred).
  • 3+ years of experience in composite materials, process engineering, or technical service/support in a manufacturing or aerospace environment.
  • Strong hands-on experience with composite processing techniques, vacuum bagging, autoclave curing, and/or additive manufacturing.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work independently and as part of a global team.
  • Must qualify as a U.S. Person as defined by U.S. export control regulations (ITAR).
  • Willingness and ability to travel up to 30% (Domestic & International).

SKILLS & COMPETENCIES:
  • In-depth knowledge of composite materials and processes.
  • Proficiency in data analysis, technical reporting, and presentation.
  • Strong interpersonal skills with the ability to build lasting customer relationships.
  • Experience with lab testing equipment and methods is a plus.
  • Multilingual abilities are highly valued.

WHY THIS ROLE?
  • Work with cutting-edge composite and additive manufacturing technologies.
  • Influence product development and customer success on a global scale.
  • Collaborate with engineers, manufacturers, and industry leaders around the world.
  • Solve complex technical challenges in a highly visible role.
  • Opportunities for international travel and professional growth

WE HIRE YOU TO RETIRE YOU:
Airtech is a family-owned global leader in materials used to manufacture high-performance composite parts. Since 1973, we've proudly supported industries like aerospace, automotive, marine, green energy, and recreational sports - helping create lighter, stronger, and greener components.
At Airtech, you'll join a global family that values long-term employment, internal promotion, and personal and professional growth. Safety is our top priority, and we work hard to ensure every employee goes home safely every day.
We offer a competitive compensation package that includes medical, dental, and vision benefits; paid vacation and holidays; and a fully funded retirement plan.
Learn more about us at www.airtechjobs.com.
Airtech International is an Equal Opportunity Employer.