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Senior Desktop Engineer Jobs in Fallston, MD (NOW HIRING)

Miamioh

Senior Director Technology

Arbutus, MD

$135K/yr

Job Title Senior Director Technology Department Dean's Office College of Engineering and Computing ... Basic windows desktop and server knowledge * Basic Mac OS knowledge * Strong Linux Skills * Strong ...

Strategic Factory

Senior Signage Engineer

Owings Mills, MD · On-site

$61K - $84K/yr

Position Summary While working as a signage engineer, you will produce fabrication drawings for ... desktops. Additionally, one is regularly required to stand for prolonged periods of time. The ...

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All JobsDesktop Engineer JobsSenior Desktop Engineer JobsSenior Desktop Engineer Jobs in Fallston, MD

Senior Desktop Engineer information

See Fallston, MD salary details

$10

$44

$79

How much do senior desktop engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for senior desktop engineer in Fallston, MD is $44.11, according to ZipRecruiter salary data. Most workers in this role earn between $27.21 and $56.54 per hour, depending on experience, location, and employer.

What is a senior desktop engineer?

A Senior Desktop Engineer is an IT professional responsible for designing, implementing, and maintaining desktop computing environments within an organization. They manage software deployments, troubleshoot complex technical issues, and ensure that all end-user devices are secure and up to date. Senior Desktop Engineers also develop standard operating procedures, lead technical projects, and may mentor junior staff. They play a crucial role in supporting employees' productivity by providing reliable desktop solutions and support.

What are the key skills and qualifications needed to thrive as a senior desktop engineer?

To thrive as a Senior Desktop Engineer, you need deep expertise in Windows and Mac OS environments, endpoint management, and troubleshooting, typically supported by a degree in IT or related certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as SCCM, Intune, Active Directory, and scripting languages like PowerShell is highly valuable. Strong problem-solving abilities, effective communication, and a customer-focused attitude set top performers apart. These skills and qualities ensure reliable system performance, efficient support, and a positive user experience in complex enterprise environments.

What are some common challenges faced by senior desktop engineers, and how can they be effectively managed?

Senior Desktop Engineers often encounter challenges such as managing large-scale software deployments, ensuring security compliance across diverse systems, and supporting end-users with varying technical skills. Addressing these requires strong problem-solving abilities, up-to-date knowledge of endpoint management tools, and effective communication with both IT peers and non-technical staff. Proactively documenting processes and staying current with evolving technologies can help streamline workflows and minimize disruptions.

What is the difference between Senior Desktop Engineer vs Desktop Support Specialist?

AspectSenior Desktop EngineerDesktop Support Specialist
Required CredentialsBachelor's in IT or related, certifications like CompTIA A+ or Microsoft CertifiedHigh school diploma or associate's degree, certifications like CompTIA A+
Work EnvironmentDesigning, implementing, and maintaining desktop systems in corporate environmentsProviding technical support and troubleshooting for end-users
Employer & Industry UsageUsed in IT departments across various industries, focusing on infrastructureCommon in help desks, support centers, and smaller IT teams

The Senior Desktop Engineer typically handles advanced desktop infrastructure tasks, including system design and deployment, while the Desktop Support Specialist focuses on resolving user issues and providing technical support. Both roles require similar certifications but differ in scope and responsibilities within IT teams.

How much do senior desktop engineers make?

Senior desktop engineers typically earn between $80,000 and $120,000 annually, depending on experience, certifications, and the company. In high-demand areas, salaries can exceed this range, especially for those with advanced skills in troubleshooting, network configuration, and enterprise environments.

What cities near Fallston, MD are hiring for Senior Desktop Engineer jobs?

Cities near Fallston, MD with the most Senior Desktop Engineer job openings:

Senior Desktop Engineer jobs near you
Infographic showing various Senior Desktop Engineer job openings in Fallston, MD as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $91,739 per year, or $44.1 per hour.

Senior Help Desk Technician

CGS Federal (Contact Government Services)

Baltimore, MD • On-site

$19.75 - $26.75/hr

Full-time

Re-posted 14 days ago

Job description

Job Summary:
CGS Federal is a company focused on enhancing government services through technology and skilled personnel. They are seeking a Senior Help Desk Technician to provide Level 1 & 2 support services to end users, including senior management and attorneys, while maintaining IT inventories and conducting training for new employees.
Responsibilities:
• Backup/Restoration admin/support
• File Server support
• User Account/Mailbox administration
• Software/Hardware installation
• Handheld device installation/troubleshooting/support
• Remote User setup/support/troubleshooting
• End-user training
• Creation of procedural documentation
• Creation of spreadsheets/databases for tracking purposes
• Record and update required information for all IT-related tickets utilizing ITIL
• Creation of Incident work-log entries
• Accurately answer user support questions of software and hardware in the EOUSA office environment
• Maintain Account Management forms for new and departed users per Government policy and procedures
• Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices
• Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets
• Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications
• Submit weekly status reports and monthly surveys
• Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface
• Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions
Qualifications:
Required:
• One year or more Adobe Connect or related online meeting center set-up experience
• Backup/Restoration admin/support
• File Server support
• User Account/Mailbox administration
• Software/Hardware installation
• Handheld device installation/troubleshooting/support
• Remote User setup/support/troubleshooting
• End-user training
• Creation of procedural documentation
• Creation of spreadsheets/databases for tracking purposes
• Record and update required information for all IT-related tickets utilizing ITIL
• Creation of Incident work-log entries
• Accurately answer user support questions of software and hardware in the EOUSA office environment
• Maintain Account Management forms for new and departed users per Government policy and procedures
• Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices
• Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets
• Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications
• Submit weekly status reports and monthly surveys
• Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface
• Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions
Preferred:
• ITIL Foundations certification
• Change Management experience
• Active DOD clearance of Level 6 Public Trust or above
Company:
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. Founded in , the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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