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Senior Desktop Engineer Jobs in Decatur, GA (NOW HIRING)

Senior Quality Control Engineer

Alpharetta, GA · On-site

$86.40K - $117.20K/yr

Position Summary Software QA Engineer: Debugs software products through the use of systematic tests ... Proficiency in Microsoft Office desktop applications, especially Word and Excel. * Useful prior ...

Advanced programming and space planning skills * Advanced knowledge of design, trends, construction ... Advanced in AutoCAD/Architectural Desktop * Advanced Revit skills * Basic proficiency of Adobe ...

The Senior Services Manager provides product end to end supply chain expertise and organizational ... with desktop & ERP applications. * B.S. degree in Supply Chain, Engineering or related technical ...

Senior Level (5-15 years experience) * SDET (3+ years experience) * Work at the cutting edge of ... You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You ...

Support PCs, laptops, desktops, and high-end engineering workstations, including staging, restore ... Support end users and senior management in both office and remote hybrid environments. * Lead IT ...

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Senior Desktop Engineer information

See Decatur, GA salary details

$10

$44

$79

How much do senior desktop engineer jobs pay per hour?

As of May 30, 2026, the average hourly pay for senior desktop engineer in Decatur, GA is $44.13, according to ZipRecruiter salary data. Most workers in this role earn between $27.21 and $56.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Desktop Engineer, and why are they important?

To thrive as a Senior Desktop Engineer, you need deep expertise in Windows and Mac OS environments, endpoint management, and troubleshooting, typically supported by a degree in IT or related certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as SCCM, Intune, Active Directory, and scripting languages like PowerShell is highly valuable. Strong problem-solving abilities, effective communication, and a customer-focused attitude set top performers apart. These skills and qualities ensure reliable system performance, efficient support, and a positive user experience in complex enterprise environments.

What are some common challenges faced by Senior Desktop Engineers, and how can they be effectively managed?

Senior Desktop Engineers often encounter challenges such as managing large-scale software deployments, ensuring security compliance across diverse systems, and supporting end-users with varying technical skills. Addressing these requires strong problem-solving abilities, up-to-date knowledge of endpoint management tools, and effective communication with both IT peers and non-technical staff. Proactively documenting processes and staying current with evolving technologies can help streamline workflows and minimize disruptions.

What is a Senior Desktop Engineer?

A Senior Desktop Engineer is an IT professional responsible for designing, implementing, and maintaining desktop computing environments within an organization. They manage software deployments, troubleshoot complex technical issues, and ensure that all end-user devices are secure and up to date. Senior Desktop Engineers also develop standard operating procedures, lead technical projects, and may mentor junior staff. They play a crucial role in supporting employees' productivity by providing reliable desktop solutions and support.

What is the difference between Senior Desktop Engineer vs Desktop Support Specialist?

AspectSenior Desktop EngineerDesktop Support Specialist
Required CredentialsBachelor's in IT or related, certifications like CompTIA A+ or Microsoft CertifiedHigh school diploma or associate's degree, certifications like CompTIA A+
Work EnvironmentDesigning, implementing, and maintaining desktop systems in corporate environmentsProviding technical support and troubleshooting for end-users
Employer & Industry UsageUsed in IT departments across various industries, focusing on infrastructureCommon in help desks, support centers, and smaller IT teams

The Senior Desktop Engineer typically handles advanced desktop infrastructure tasks, including system design and deployment, while the Desktop Support Specialist focuses on resolving user issues and providing technical support. Both roles require similar certifications but differ in scope and responsibilities within IT teams.

What are popular job titles related to Senior Desktop Engineer jobs in Decatur, GA? For Senior Desktop Engineer jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Engineer jobs in Decatur, GA look for? The top searched job categories for Senior Desktop Engineer jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Senior Desktop Engineer jobs? Cities near Decatur, GA with the most Senior Desktop Engineer job openings:
Senior Quality Control Engineer

Senior Quality Control Engineer

Scientific Games

Alpharetta, GA • On-site

$86.40K - $117.20K/yr

Full-time

Posted 7 days ago


Scientific Games rating

8.2

Company rating: 8.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

4th of 15 rated gambling companies


Job description

Scientific Games:
Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position Summary
Software QA Engineer: Debugs software products through the use of systematic tests to develop, apply, and maintain quality standards for company products. Develops, modifies, and executes software test plans, automated scripts and programs for testing. Analyzes and writes test standards and procedures. Maintains documentation of test results to assist in debugging and modification of software. Analyzes test results to ensure existing functionality and recommends corrective action. Consults with development engineers in resolution of problems. Provides feedback in preparation of technical appraisals of programming languages, systems, and computation software. Ensures quality computer integration into the overall functions of scientific computation, data acquisition, and processing.
Responsibilities/Essential Functions
  • Continually developing professional expertise in all aspects of test engineering.
  • Follow the department test process.
  • Evaluate and provide input to requirement documents.
  • Work through difficult problems for resolution.
  • An experienced professional with a full understanding of several specific jurisdictional requirements.
  • Demonstrate good judgement in selecting testing methods and techniques for obtaining solutions.
  • Create and execute automated and manual testing on new and existing products.
  • Ensure quality meets the requisite functional, technical, and regulatory compliance and maintains high overall product quality.
  • Provide test plans, test scripts and test summary reports.
  • Interface with Lottery SIS and other Product and Development staff to resolve issues in a timely manner.
  • Gather and analyze data in support of business cases, proposed projects, and systems requirements.
  • Resolves a wide range of issues in creative and effective ways.
  • Reproduce issues, when necessary, to assist software development in resolving production issues.
  • Responsible for project escalations for each assigned project.
  • Submit clearly written bug reports and reporting results when necessary to the associated management teams.
  • Create a test environment and then control the integrity of that environment during the life of a project.
  • Monitor status of bug reports created during testing cycles.
  • Provide general status and information about specific project risks to Software Development Managers and the Software Quality Control Engineering Manager.
  • Apply and monitor proven analytical and problem-solving skills to help validate IT processes through careful testing to maximize the benefit of business investments in IT initiatives.
  • Mentor new Associate SQC Engineers on assigned projects.
  • Networks with internal and external personnel within the Central Gaming System.
  • Normally receive little instruction on day-to-day work, general instructions on new assignments.

Qualifications
Position Qualifications
  • 8+ years' experience in software testing, setting up test environments, testing and logging results; or equivalent experience.
  • Certified Tester Foundation Level (CTFL) from ISTQB preferred.
  • Certified Software Tester (CSTE) from Software Certifications preferred.
  • Project management skills and/or substantial exposure to project-based work structures.
  • A 2- or 4-year college degree, preferably in a technical area, is a plus.
  • Well based knowledge of the lottery gaming industry.
  • A working knowledge or experience with the JIRA Issue Management tool preferred.
  • Proficiency in Microsoft Office desktop applications, especially Word and Excel.
  • Useful prior experience for this position includes:
  • General proficiency in a Linux / Unix environment Jira bug / issue tracking and project management tool qTest test case management tool Able to write basic queries in SQL Server and JIRA boards Testing web applications Automated testing tools
  • Travel 15% or less. Possess valid papers allowing for travel on short notice, possibly to foreign destinations.

Your Personal Strengths
  • Consistently strive to achieve high quality work.
  • Proficient understanding of software test methodologies/procedures and the overall product development lifecycle.
  • Excellent written and oral communication skills.
  • Seeking and using feedback for continuous quality improvements.
  • Ability to communicate and collaborate with other team members.
  • Self-starter that can work within a team as well as independently.
  • Ability to work in a fast paced, deadline-oriented environment.
  • Detail-oriented and organized.
  • Capable of providing input and potential solutions to identified issues.
  • Ability to lead test efforts with limited supervision.
  • Promotes making recommendations for improvement of applications to programmers and software developers or engineers.
  • Makes recommendations for quality Control best practice process improvements.
  • A passion for the development of change control processes, practices, and guidelines for new and existing technologies.
  • Demonstrate a logical approach to problem solving.
  • Demonstrates excellent communication skills, both verbally and in writing.
  • Organized and very detail oriented.
  • Thrives in a multi-tasking environment.
  • Able to handle stress and work in a fast-paced environment.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
Work Conditions
Scientific Games, LLC and its affiliates (collectively, "SG") are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

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