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Senior Customer Service Researcher Jobs (NOW HIRING)

Nebraska Medicine

Sr Customer Service Associate

Omaha, NE

$13.75 - $19.25/hr

Ability to research and problem solve required. * Analytical, organizational, team, project ... Customer Service Senior Associate * Associate's degree in business administration or related field ...

Nebraska Medicine

Sr Customer Service Associate

Omaha, NE · On-site

$13.75 - $19.25/hr

Ability to research and problem solve required. * Analytical, organizational, team, project ... Customer Service Senior Associate * Associate's degree in business administration or related field ...

pca

SR CUSTOMER SERVICE REP

Salem, OR

$19.25 - $26.75/hr

The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight ...

pca

Senior Customer Service Representative

Denver, CO

$19.75 - $27.25/hr

The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight ...

PCA

SR CUSTOMER SERVICE REP

Salem, OR

$65K - $80K/yr

Senior Customer Service Representative As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in ...

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How much do senior customer service researcher jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for senior customer service researcher in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

Is market research a stressful job?

A Senior Customer Service Researcher role involves analyzing customer data and feedback, which can be demanding due to tight deadlines and the need for accuracy. The job may include handling complex information and managing multiple projects, but stress levels vary based on workload and organizational support.

What is the highest position in customer service?

The highest position in customer service is often a Customer Service Director or Vice President, responsible for overseeing the entire customer service department and strategy. These roles typically require extensive experience, leadership skills, and a deep understanding of customer relations and organizational goals.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior or specialized positions such as Customer Service Directors, Customer Experience Managers, or roles requiring advanced skills and certifications. These positions typically involve leadership, strategic planning, and extensive industry experience, with salaries significantly higher than entry-level customer service jobs.

What does a senior researcher do?

A senior customer service researcher analyzes customer feedback, behaviors, and satisfaction data to identify trends and improve service strategies. They design research methods, interpret data, and collaborate with teams to enhance customer experience, often using tools like surveys and data analysis software. This role typically requires strong analytical skills and experience in research methodologies.
What cities are hiring for Senior Customer Service Researcher jobs? Cities with the most Senior Customer Service Researcher job openings:
What are the most commonly searched types of Customer Service Researcher jobs? The most popular types of Customer Service Researcher jobs are:
What states have the most Senior Customer Service Researcher jobs? States with the most job openings for Senior Customer Service Researcher jobs include:
Senior Customer Service Researcher jobs near you

Customer Service /Researcher

Alltex Staffing Personnel

Houston, TX

$16/hr

Other

Posted 18 days ago

Job description

About the job Customer Service /Researcher
The primary purpose of this position is to perform tasks related to taxpayer
contact and case resolution, including specialized research on clients or other
third-party sources, for the Homestead Exemption Audit (HEA) business.
Position Details:

  • Type of Position: Full Time/Temp-to-Hire
  • Salary: $16 per hour
  • Hours: 8:00 am-5:00 pm in-person during the training period, thereafter it will be 8:00 am-5:00 pm remotely with mandatory monthly in-person training sessions.
The ideal candidate must possess the qualities below:
  • Bilingual in Spanish and English is required
  • Researching skills
  • Proficient in Microsoft Office products
  • Strong confident telephone voice
  • Ability to Multitask
  • Self-sufficient
  • Prioritize and Re-Prioritize with a sense of urgency
  • Customer service skills
  • Call center experience is preferred

Apply