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Contractual Customer Service Researcher Jobs (NOW HIRING)

Job Summary We are seeking a Customer Service Research Communicator for a contract, temporary-to-permanent opportunity in Buffalo, NY. This role is a great fit for someone who enjoys speaking with ...

Customer Service

Hershey, PA

$15.25 - $20.75/hr

Research customer accounts using SAP. * Maintain accurate updating of information in database and ... Provide exceptional service to the customer that meets or exceeds all contractual service level ...

Drives contractual customer commitments (i.e., customer cost savings, key performance indicators) at local integrated supply site. * Demonstrates sense of urgency in customer service to both external ...

Drives contractual customer commitments (i.e., customer cost savings, key performance indicators) at local integrated supply site. * Demonstrates sense of urgency in customer service to both external ...

Handle problem recognition, research, isolation, resolution and follow-up for issues that arise ... Maintain an exceptional level of service and adhere to contractual customer performance requirement.

Handle problem recognition, research, isolation, resolution and follow-up for issues that arise ... Maintain an exceptional level of service and adhere to contractual customer performance requirement.

The Rewards Guide will be responsible for providing timely, professional and accurate customer service within the contractual customer service metrics. During a Typical Day, You'll Maneuver ...

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Contractual Customer Service Researcher information

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How much do contractual customer service researcher jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for contractual customer service researcher in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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What are the most commonly searched types of Customer Service Researcher jobs? The most popular types of Customer Service Researcher jobs are:
What states have the most Contractual Customer Service Researcher jobs? States with the most job openings for Contractual Customer Service Researcher jobs include:

$16/hr

Other

Posted 12 days ago


Job description

Customer Service / Researcher

Houston, Texas, United States

About the Job Customer Service / Researcher

The primary purpose of this position is to perform tasks related to taxpayer contact and case resolution, including specialized research on clients or other third-party sources, for the Homestead Exemption Audit (HEA) business.

Position Details:

  • Type of Position: Full Time/Temp-to-Hire
  • Salary: $16 per hour
  • Hours: 8:00 am-5:00 pm in-person during the training period, thereafter it will be 8:00 am-5:00 pm remotely with mandatory monthly in-person training sessions.

The ideal candidate must possess the qualities below:

  • Bilingual in Spanish and English is required
  • Researching skills
  • Proficient in Microsoft Office products
  • Strong confident telephone voice
  • Ability to Multitask
  • Self-sufficient
  • Prioritize and Re-Prioritize with a sense of urgency
  • Customer service skills
  • Call center experience is preferred