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Senior Customer Service Representative Jobs in Springville, UT

Domino's Pizza LLC

Customer Service Rep(7599)

Heber City, UT · On-site

$16 - $21.75/hr

Customer Service Rep Customer Service Representative We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible ...

TESSCO

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

  • Retirement

Customer Service Representative Provo, Utah, United States Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and ...

System One

Customer Service Representative

Draper, UT · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Location: Draper, Utah Type: Contract Compensation: $22.00 - $26.00/hr Work Model: Onsite Hours: M-F 8am-5pm Responsibilities * Provide customer service relating to ...

Tessco, LLC

Customer Service Representative

Provo, UT

$16 - $18/hr

  • Retirement

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

Liberty Safe

Customer Service Rep

Payson, UT · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

JOB SUMMARY The CSR primary responsibility is to provide customers with professional, efficient, quick, equitable and final solutions to their needs. This position will focus on phone as well as ...

Domino's Pizza

Customer Service Rep(7599)

Heber City, UT · On-site

$16 - $21.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Pizza LLC

Customer Service Rep (7599)

Heber City, UT · On-site

$16 - $21.75/hr

Store Customer Service Rep Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Orion

Customer Service Representative

Lehi, UT · Hybrid

$19.82 - $26.16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As a Customer Service Representative, you will provide superior service to our clients and act as the first point of contact for the investment representatives and clients. As we continue to evolve ...

Tessco, LLC

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

  • Retirement

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

LifeWave Careers

Customer Service Representative

Draper, UT · On-site

$15 - $20.25/hr

As a Customer Service Representative, you'll play a vital role in ensuring LifeWave Inc. customers receive the support and guidance they need--all while growing your career in an exciting ...

Domino's

Customer Service Rep

Springville, UT · On-site

$14.75 - $20/hr

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

Domino's

Customer Service Rep

Saratoga Springs, UT · On-site

$14.50 - $19.75/hr

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

Domino's

Customer Service Rep

Payson, UT · On-site

$14.50 - $19.75/hr

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

Domino's

Customer Service Rep

Orem, UT · On-site

$10/hr

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

Domino's

Customer Service Rep

Provo, UT · On-site

$10/hr

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

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Showing results 21-40

All JobsCustomer Service Representative JobsSenior Customer Service Representative JobsSenior Customer Service Representative Jobs in Springville, UT

Senior Customer Service Representative information

See Springville, UT salary details

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How much do senior customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for senior customer service representative in Springville, UT is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.70 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

Is a senior customer service representative an entry-level job?

A senior customer service representative is not an entry-level position; it typically requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role involves handling complex customer issues and may include mentoring junior staff.

What are the most commonly searched types of Customer Service Representative jobs in Springville, UT?

The most popular types of Customer Service Representative jobs in Springville, UT are:

What are popular job titles related to Senior Customer Service Representative jobs in Springville, UT?

For Senior Customer Service Representative jobs in Springville, UT, the most frequently searched job titles are:

What job categories do people searching Senior Customer Service Representative jobs in Springville, UT look for?

The top searched job categories for Senior Customer Service Representative jobs in Springville, UT are:

What cities near Springville, UT are hiring for Senior Customer Service Representative jobs?

Cities near Springville, UT with the most Senior Customer Service Representative job openings:

Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Springville, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,636 per year, or $21.5 per hour.

Customer Service Representative

Orion Advisor Solutions LLC

Lehi, UT • On-site

$19.82 - $26.16/hr

Other

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

Customer Service Representative

As a Customer Service Representative, you will provide superior service to our clients and act as the first point of contact for the investment representatives and clients. As we continue to evolve and live our Orion values, we are looking for someone to grow with us. Please Note: This posting may not refer to a specific open position. As we can regularly hire for this type of role, you may be considered for a potential, future opportunity.

It is anticipated that an incumbent in this role will work as a hybrid employee, with three or more days each week required on-site at one of the listed office locations. Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.

In this role, you'll get to:

  • Process all daily work across all aspects of servicing advisors and clients including timely call servicing and account management functions.
  • Ensure all work is processed with accuracy, timeliness, completeness and within budget according to defined service level metrics.
  • Meet or exceed all daily and monthly business measurements.
  • Provide feedback to the team for continued improvements.
  • Provide status updates to management as required.
  • Maintain process measurements and reporting within service levels.
  • Interact and partner effectively for all processing issues, metrics, and coordinated activities across all appropriate internal business teams.
  • Execute testing as required for business projects.
  • Cross train as required to support all team activities and backup team members as needed.
  • Assist with team planning as required.
  • Ensure execution of all industry and company specific compliance matters within the team.

We're looking for talent who:

  • Has experience working in insurance, banking, or financial services industry
  • Preferably has a degree in Business or Finance or equivalent experience in finance field
  • Has minimum of 1 year of customer service experience
  • Obtain Orion Industry Certification
  • Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization

Recommended Skills: Client-Centric, Effective Communication, Innovation, Technical Proficiency, Time Management, Work Collaboratively

Salary Range: $19.82 - $26.16

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA—we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

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