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Senior Customer Service Representative Jobs in Springville, UT

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service RepresentativeIntroCustomer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Type Full-time Description Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service ...

Crash Champions

Customer Service Rep

Draper, UT

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

FatCats

Customer Service Representative

Provo, UT · On-site

$15.25 - $20.50/hr

As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle ...

FatCats Entertainment

Customer Service Representative

Provo, UT · On-site

$15.25 - $20.50/hr

As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle ...

Ardent

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service Representative to support our ...

FatCats Entertainment

Customer Service Representative

Provo, UT · On-site

$15.25 - $20.50/hr

As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle ...

FatCats

Customer Service Representative

Provo, UT

$15.25 - $20.50/hr

Description As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes ...

Ardent

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Type Full-time Description Customer Service Representative Lehi, UT Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service ...

Ardent

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service Representative to ...

Ashley Global Retail, LLC

Customer Service Representative

Draper, UT · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer. This ...

Ashley Global Retail, LLC

Customer Service Representative

Draper, UT · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer. This ...

Ashley Global Retail, LLC

Customer Service Representative

Draper, UT · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer. This ...

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All JobsCustomer Service Representative JobsSenior Customer Service Representative JobsSenior Customer Service Representative Jobs in Springville, UT

Senior Customer Service Representative information

See Springville, UT salary details

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$32

How much do senior customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for senior customer service representative in Springville, UT is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.70 per hour, depending on experience, location, and employer.

What is a senior customer service representative?

Senior Customer Service Representatives are experienced professionals who handle complex customer inquiries, resolve issues, and provide guidance to both customers and junior staff. They often act as a bridge between customers and management, ensuring high-quality service and customer satisfaction. Their responsibilities may also include training new employees, handling escalated complaints, and implementing service improvement strategies.

What are the key skills and qualifications needed to thrive as a senior customer service representative?

To thrive as a Senior Customer Service Representative, you need strong problem-solving abilities, in-depth product knowledge, and several years of customer service experience, often supported by a relevant diploma or degree. Familiarity with CRM software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and leadership skills help you resolve complex issues and mentor junior staff. These skills are essential to ensure high-quality customer interactions, efficient issue resolution, and ongoing team improvement.

How does a senior customer service representative typically collaborate with other departments to resolve complex customer issues?

Senior Customer Service Representatives often act as a bridge between customers and other departments such as technical support, billing, or product management. When handling complex or escalated cases, they coordinate with these teams to gather detailed information or implement solutions, ensuring that customer concerns are addressed thoroughly and efficiently. Effective communication and a proactive approach are key, as seniors not only relay information but also advocate for the customer’s needs within the organization. This cross-functional collaboration helps maintain high customer satisfaction and streamlines problem resolution.

Is a senior customer service representative an entry-level job?

A senior customer service representative is typically not an entry-level position; it usually requires several years of experience in customer service, strong communication skills, and familiarity with customer management tools. This role often involves handling complex issues and mentoring junior staff, reflecting a higher level of responsibility.

What is the difference between Senior Customer Service Representative vs Customer Service Associate?

AspectSenior Customer Service RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; experience in customer service; sometimes certifications in communication or CRM softwareHigh school diploma or equivalent; entry-level customer service experience
Work EnvironmentCall centers, retail, corporate offices; handling complex customer issuesRetail stores, call centers, front desk; basic customer interactions
Employer & Industry UsageRetail, telecommunications, finance, healthcareRetail, hospitality, retail banking, telecom

The Senior Customer Service Representative typically handles more complex issues, requires more experience, and may have additional certifications. Customer Service Associates focus on basic customer interactions. The senior role often involves mentoring and problem-solving, while the associate role emphasizes routine service tasks.

What are the most commonly searched types of Customer Service Representative jobs in Springville, UT?

The most popular types of Customer Service Representative jobs in Springville, UT are:

What are popular job titles related to Senior Customer Service Representative jobs in Springville, UT?

For Senior Customer Service Representative jobs in Springville, UT, the most frequently searched job titles are:

What job categories do people searching Senior Customer Service Representative jobs in Springville, UT look for?

The top searched job categories for Senior Customer Service Representative jobs in Springville, UT are:

What cities near Springville, UT are hiring for Senior Customer Service Representative jobs?

Cities near Springville, UT with the most Senior Customer Service Representative job openings:

Senior Customer Service Representative jobs near you
Infographic showing various Senior Customer Service Representative job openings in Springville, UT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,636 per year, or $21.5 per hour.

Customer Service Representative

Xyngular

Lehi, UT • On-site

$16.50/hr

Full-time

Re-posted 17 days ago

Job description

Customer Service Representative
Intro
Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast" to provide a higher level of customer service that reinforces the company's culture and goals. At Xyngular, we are passionate about delivering quality customer service unlike anyone else.
About the Company
Xyngular is a Utah-based network marketing company with award-winning weight loss and health products. Recognized as a Best Place to Work by Utah Business Magazine, Direct Selling News, and Inc. Magazine, Xyngular is highly invested in our people - whether employees or independent distributors. The company goes above and beyond to make sure employees feel appreciated in the same way Customer Service Representatives go above and beyond for distributors. What brings our success? We believe it comes from the people you work with, the work environment, and principle-centered leadership.
The feeling of our Member Service department is different. Our Customers and Partners are excited to call Xyngular because our Member Service Representatives are intentional about providing WOW Service. What does WOW Service mean? Well, it means that personal connections are more important than quickly completing the phone call. Instead of call quotas, Member Service Representatives are encouraged to build strong connections with our Members.
A Day in the Life
For a Xyngular Member Service Representative, providing "Wow Service" begins with adequate rest, a healthy breakfast, and readiness to give happy service. Member Service Representatives start their day by taking phone calls, building connections with our members, and helping individuals with their health and financial goals. The type of calls can range from placing orders to answering questions regarding Xyngular products to training on the compensation plan. In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A Member Service Representative day can vary each day by attending weekly training meetings, reviewing personal development goals with your supervisor in a 1:1 meeting, or just hanging out with your coworkers. There are also plenty of opportunities to interact with other departments with monthly companywide touch bases, employee events, and twice a month massage day!
Xyngular Member Service agents are proactive and continuously look for ways they can help their team members throughout the day.
Job Qualifications
  • Ability to speak with an engaging voice through phone calls, emails, and chats in English
  • Desire to provide exceptional customer service
  • Teachable and being willing to learn
  • Desire to assist and advocate for Members and Partners with their health journey or building their Direct Sales business
  • Focused on the development of yourself and your team.
  • Show proactivity and ownership over your work

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