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Senior Customer Service Rep Self Storage Jobs in Romeoville, IL

Vixxo

Senior Customer Service Representative

Chicago, IL · On-site

$19.75 - $27.25/hr

Senior Customer Service Representative Chicago, Illinois, United States; Dallas, TX Vixxo is seeking a full-time, Senior Customer Support Representative to be based in Oakbrook Terrace, IL or Dallas ...

VIXXO

Senior Customer Service Representative

Chicago, IL · On-site

$19.75 - $27.25/hr

Vixxo is seeking a full-time, Senior Customer Support Representative to be based in Oakbrook Terrace, IL or Dallas, TX. THE ROLE The Senior Customer Service representative is the liaison between the ...

U-Haul

Storage Customer Service Representative

Joliet, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Chicago, IL

$17.05 - $18.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Joliet, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

U-Haul

Storage Customer Service Representative

Joliet, IL

$15 - $16/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on ...

Hire Frontier

Customer Service Representative - CSR

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Customer Service Representative - CSR The Customer Service Representative plays a vital and highly visible role as a front-line member of our team, serving as one of the first points of contact for ...

Hire Frontier

Customer Service Representative - CSR

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

Customer Service Representative - CSR The Customer Service Representative plays a vital and highly visible role as a front-line member of our team, serving as one of the first points of contact for ...

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Senior Customer Service Rep Self Storage information

See Romeoville, IL salary details

$12

$23

$35

How much do senior customer service rep self storage jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for senior customer service rep self storage in Romeoville, IL is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.96 per hour, depending on experience, location, and employer.

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Senior Customer Service Representative

Vixxo

Chicago, IL • On-site

$19.75 - $27.25/hr

Other

Re-posted 11 days ago

Vixxo rating

7.2

Company rating: 7.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

107th of 254 rated facilities management

Job description

Senior Customer Service Representative

Chicago, Illinois, United States; Dallas, TX

Vixxo is seeking a full-time, Senior Customer Support Representative to be based in Oakbrook Terrace, IL or Dallas, TX.

The Role

The Senior Customer Service representative is the liaison between the customer and Vixxo, demonstrating in every interaction that they have a thorough understanding of the client's facility and asset management needs. This role is an exciting starting point for building a career within Vixxo.

Who Will Love This Job

  • A process-oriented helper: you complete tasks carefully according to guidelines while also expressing empathy to unique situations
  • A collaborative teammate: you enjoy working with others and utilizing strong partnerships (internal and external) to achieve the best outcome
  • A driver: you always close the loop on communication and activities and customers know they can rely on you to follow up

Top 3 Responsibilities

  • Receives and responds to service requests via email or phone and proactively manages the preventive maintenance process from documenting all interactions with customers and service contractors through proactively following up to ensure work is completed
  • Build rapport with service contractors and customers within your assigned geography in order to fully understand and achieve customer goals and meet service level agreement requirements
  • Provide effective and proactive communication to the customer regarding the status of services, time estimations and cost.

Qualifications

  • Minimum of 1-year experience providing excellent customer service
  • Working knowledge of Microsoft Office products including Word, Outlook, and Excel; Siebel experience a plus
  • Experience with facilities maintenance is a plus.

Why Vixxo

Vixxo wants your ambition, your experience, your talent, and what makes you unique. We may have a place for you on one of our many teams, all dedicated to facilities management for some of your favorite retail, grocery, restaurant and convenience market brands.

Just like you would, we hold ourselves accountable for growing the company and meeting aggressive goals. We also work equally as hard at growing our corporate culture, which includes Vixxo's commitment to diversity and the fact great minds think differently.

What Vixxo employees say

Pay

Benefits

Hours and flexibility

Workplace

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