ZipRecruiter

Log In

1

Senior Customer Service Rep Self Storage Jobs in Racine, WI

Sila Services

CSR

New Berlin, WI · On-site

$20 - $25/hr

The Customer Service Representative will learn from and work in the New Berlin, WI office with the ... Self-motivation and discipline. • An ambitious and competitive nature. • Highly evolved ...

IEWC

Customer Service Representative

New Berlin, WI

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

QCHI

Customer Service Representative

West Allis, WI · On-site

$15/hr

The Customer Service Representative opportunity is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

IEWC US

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for IEWC customers. Reporting to the Customer Service Team Lead, this role manages the day to day customer ...

Halpin Staffing Services

Be Seen First

Customer Service Rep

Sturtevant, WI · On-site

$21.63/hr

The Customer Success Representative role provides the best possible customer satisfaction to the ... Self-Starter • Embraces challenges and sets own ambitions goals • Proactively learns about ...

New

QuickCable

Customer Service Representative

Franksville, WI · Hybrid

$18 - $20/hr

Customer Service Representative 8:00 am-4:30 pm 2 days per week on site, remainder of week remote ... Self-motivated and goal oriented * Ability to forge solid relationships with teammates, managers ...

Mativ

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative Mativ is a global leader in specialty materials headquartered in ... Self-motivated and the ability to work independently with minimum supervision * Creative problem ...

COMPX FORT

Customer Service Representative

Grayslake, IL · On-site

$46K - $56K/yr

Customer Service Representative Monday - Friday, 8:00 am - 5:00 pm Overtime may be available About ... The ideal candidate is self-motivated, detail-oriented, possesses excellent communication skills ...

Vallen

Customer Service Rep

South Milwaukee, WI · On-site

$15.25 - $20.75/hr

Join our exciting & dedicated team at Vallen as a Customer Service Representative (CSR). In this ... Self-starter with the ability to work independently. * Strong attention to detail and accuracy.

next page

Showing results 1-20

All JobsCustomer Service Rep Self Storage JobsSenior Customer Service Rep Self Storage JobsSenior Customer Service Rep Self Storage Jobs in Racine, WI

Senior Customer Service Rep Self Storage information

See Racine, WI salary details

$11

$21

$32

How much do senior customer service rep self storage jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for senior customer service rep self storage in Racine, WI is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.89 per hour, depending on experience, location, and employer.
What are popular job titles related to Senior Customer Service Rep Self Storage jobs in Racine, WI? For Senior Customer Service Rep Self Storage jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Senior Customer Service Rep Self Storage jobs in Racine, WI look for? The top searched job categories for Senior Customer Service Rep Self Storage jobs in Racine, WI are:
What cities near Racine, WI are hiring for Senior Customer Service Rep Self Storage jobs? Cities near Racine, WI with the most Senior Customer Service Rep Self Storage job openings:
Senior Customer Service Rep Self Storage jobs near you

Customer Service Representative

Southport Mechanical, LLC

Caledonia, WI

$15 - $20.50/hr

Full-time

Posted 28 days ago

Job description

SOUTHPORT PLUMBING, HEATING, amp; COOLING
Customer Service Representative
DEPARTMENT
PHC
LOCATION
Caledonia, WI
WORK TYPE
On-Site
REPORTS TO
Call Center Manager
About the Role
At Southport, the Customer Service Representative is often the very first impression a homeowner has of our company — and frequently the last voice they hear after a job well done. This role exists to make every caller feel heard, helped, and confident they made the right call. You'll turn inbound calls, online leads, and chat inquiries into booked appointments, keep our technicians' schedules full, and follow up to make sure every customer's experience matches the Southport standard.
This is a relationship-first role. We're not just filling time slots — we're building trust with homeowners who are inviting us into their homes, often during stressful moments like a broken furnace or a leaking pipe. The right person treats every call as a chance to take care of someone, not just a transaction to close.
What You'll Do
  • Be the warm, knowledgeable voice customers hear when they call Southport — answering the main line and online chat with genuine care and urgency
  • Convert inbound calls and online leads into booked appointments, gathering detailed, accurate information to set our technicians up for first-call resolution
  • Keep the call board full by proactively filling schedule gaps and booking future maintenance visits
  • Learn our service, estimate, and scheduling conversations inside and out, so every call feels natural, not scripted
  • Call Southport Shield Members to schedule routine maintenance and keep their homes running smoothly year-round
  • Partner with dispatch to manage reschedules and delays, keeping customers informed every step of the way
  • Follow up after completed service calls to confirm the customer is happy and the job is done right
  • Own customer concerns from start to resolution — no passing the buck
  • Look for ways to add value even during quiet moments between calls
  • Take on other responsibilities as needed to support the team and our customers
What Makes You a Fit
  • A genuine people-person who enjoys helping others and stays calm and friendly even when a customer is frustrated
  • High school diploma or equivalent
  • 1–2 years of customer service experience preferred
  • Administrative or clerical experience preferred
  • ServiceTitan experience a plus, but not required — we'll train you
  • Basic knowledge of HVAC and plumbing helpful, but not required — we'll teach you the rest
  • Comfortable navigating multiple computer systems while staying personable on the phone
  • Self-motivated, detail-oriented, and organized, with strong written and verbal communication
  • Excited to learn, grow, and build a long-term career with a company that's investing in its future
  • A team player who thrives in a fast-paced, ever-changing environment
Why Southport
Southport Plumbing, Heating, amp; Cooling is building toward becoming Wisconsin's most trusted name in residential service and replacement. That starts with how we treat people — our customers and our team. As a CSR, you're not just answering phones; you're the front line of our reputation, and a key reason homeowners across Greater Milwaukee, Madison, Appleton, and Wausau choose Southport again and again.
Southport Mechanical | Southport Plumbing, Heating amp; Cooling

Apply