Senior Business Systems Analyst / Business Analyst (Agile + Enterprise Systems)
Location: Minneapolis / Saint Paul metro
Interview - Inperson - St. Paul, MN
Work type: Hybrid/Onsite (local to Twin Cities area)
Role summary
We are seeking an experienced Business Systems Analyst to support enterprise business applications and cross-functional initiatives. This role partners with business stakeholders, operations, IT, QA, and vendors to define requirements, improve processes, support Agile delivery, and ensure stable system operations, enhancements, reporting, and user enablement.
Key responsibilities
Business & systems analysis
Assist QA leads to create and maintain Requirements Traceability Matrix (RTM) artifacts to ensure full test coverage and alignment to requirements
Produce Business Requirements Specification (BRS) documentation covering functional and non-functional requirements
Facilitate requirements workshops with stakeholders and end users
Develop and refine wireframes to support solution design and requirements elicitation
Document current-state workflows and create future-state process maps
Translate business needs into system requirements and actionable solutions across business, operations, and IT
Assess current procedures, identify inefficiencies/redundancies/gaps, and recommend process improvements
Perform cost-benefit and ROI analysis to support system and process decisions
Support contract renewals and vendor relationship management for enterprise systems
Create user documentation, training materials, manuals, and system guides
Agile / product ownership support
Work in Agile delivery teams with development and QA partners
Support and, when needed, perform Product Owner tasks (feature definition, user stories, backlog refinement)
Participate in sprint planning, daily standups, retrospectives, and other Agile ceremonies
Collaborate with stakeholders to prioritize work and maximize business value
Advocate for users and serve as an SME through the delivery lifecycle
System maintenance & enhancements
Review, test, and implement vendor-delivered enhancements and upgrades
Maintain foundation tables, security roles, and permissions
Support creation/execution/documentation of test scripts and system changes
Ensure integrations function properly across related applications
Troubleshoot and resolve post-implementation issues
Reporting & data management
Extract, manipulate, and analyze system data to support reporting and decisions
Build and maintain custom queries and datasets for analysis
Integrate data with reporting tools to improve and automate reporting
Provide guidance and training to users of reporting/data tools
Leadership & collaboration
Provide guidance to stakeholders, project teams, and junior analysts
Lead cross-functional initiatives and interdepartmental projects
Support project planning, schedules, budgets, deliverables, and quality reviews with consultants/vendors
Train and support staff on system usage, updates, and enhancements
Minimum qualifications
Bachelor’s degree in Business Administration, Finance, MIS, or Economics
5 years of experience as a Business Analyst or Systems Analyst
2 years of experience performing configurations, modifications, or enhancements within enterprise business applications
Master’s degree in Business Administration, Finance, MIS, or Economics may substitute for 2 years of experience
Preferred / desired skills
Experience with large, complex SaaS vendor implementations
Experience supporting large transit initiatives and/or transformation programs
Strong emotional intelligence and stakeholder management across multiple organizational levels
IIBA certification (preferred)
Power BI dashboard development and analytics experience
Experience with Miro, Mural, Microsoft Whiteboard, or similar collaboration tools
Experience working in waterfall, agile, and hybrid delivery environments
Strong knowledge of enterprise systems (HRIS, PeopleSoft Financials, or equivalent)
Understanding of budgeting, procurement, HR, and finance processes
Business process improvement, workflow optimization, and change management experience
Strong analytical skills (process mapping, data analysis, metrics reporting)
Strong technical skills in Excel (pivot tables/charts), Word, PowerPoint, Access; SQL querying preferred
Excellent documentation, training, presentation, and communication skills
Thanks & Regards,
Adarsh Mallik | IT Recruiter
adarsh.mallik@centstone.com | 3322307193
CENTSTONE SERVICES
Address: 3400 State Route 35, Suite 9B, Hazlet, New Jersey, 07730 USA.