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Senior Collection Supervisor Jobs in Oregon (NOW HIRING)

MBK Senior Living

Server

Klamath Falls, OR · On-site

... tray collection from residents rooms after meal service Requirements (Include: education ... supervisor immediately. Other Regulatory Requirements: If employed at one of our senior living ...

Natera

Sr Phlebotomist - Waco, TX

OR · On-site +1

$17 - $21.25/hr

Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily ... supervisor of unresolved orders. * Updates job knowledge by participating in educational ...

Natera

Sr Phlebotomist - Hazelwood, MO

OR · On-site +1

$17 - $21.25/hr

Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily ... supervisor of unresolved orders. * Updates job knowledge by participating in educational ...

Consertus, Inc.

Senior Accounting Manager

OR · On-site +1

... and supervising staff with a mentorship mentality. Key Responsibilities: Close, reporting ... Own vendor master data governance: onboarding, W-9 / TIN collection and matching, banking ...

Natera

Sr Phlebotomist - Union, NJ

OR · On-site +1

$17 - $21.25/hr

Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily ... supervisor of unresolved orders. * Updates job knowledge by participating in educational ...

Natera

Sr Phlebotomist - Silver Spring, Maryland

OR · On-site +1

$17 - $21.25/hr

Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily ... supervisor of unresolved orders. * Updates job knowledge by participating in educational ...

Natera

Sr Phlebotomist - Oak Ridge, TN

OR · On-site +1

$17 - $21.25/hr

Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily ... supervisor of unresolved orders. * Updates job knowledge by participating in educational ...

Natera

Sr Phlebotomist-Part Time - Mt. Airy, NC

OR · On-site +1

$17 - $21.25/hr

Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily ... supervisor of unresolved orders. * Updates job knowledge by participating in educational ...

Natera

Sr Phlebotomist - St. Louis, Missouri

OR · On-site +1

$17 - $21.25/hr

Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily ... supervisor of unresolved orders. * Updates job knowledge by participating in educational ...

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All JobsCollection Supervisor JobsSenior Collection Supervisor JobsSenior Collection Supervisor Jobs in Oregon

Senior Collection Supervisor information

What is a senior collection supervisor?

Senior Collection Supervisors are professionals responsible for overseeing a team of collection agents who work to recover overdue payments from clients or customers. They monitor the progress of collection activities, provide training and guidance to staff, and ensure compliance with relevant laws and company policies. Additionally, they may handle escalated cases, analyze collection data, and develop strategies to improve collection rates. Their role is crucial in maintaining a healthy cash flow for the organization.

What are the most common challenges faced by a senior collection supervisor and how can they be effectively managed?

A Senior Collection Supervisor often faces challenges such as managing high-volume delinquent accounts, motivating and coaching a diverse team, and balancing assertive collection tactics with customer service standards. Effective management involves implementing clear communication channels, regularly training staff on compliance and negotiation strategies, and utilizing data analytics to identify trends and adjust workflows. Building strong relationships with both team members and other departments, such as legal or customer service, also helps address complex cases and improves overall collection rates.

What are the key skills and qualifications needed to thrive as a senior collection supervisor, and why are they important?

To thrive as a Senior Collection Supervisor, you need expertise in debt collection processes, team leadership, and a solid understanding of financial regulations, often supported by a relevant degree or substantial experience in collections. Familiarity with collection management software, CRM systems, and knowledge of compliance standards such as FDCPA is essential. Strong interpersonal, negotiation, and conflict resolution skills help motivate teams and successfully resolve escalated cases. These skills ensure effective debt recovery, legal compliance, and high team performance in a results-driven environment.

What is the difference between Senior Collection Supervisor vs Collection Manager?

AspectSenior Collection SupervisorCollection Manager
CredentialsExperience in collections, sometimes certifications in debt recoverySimilar credentials, often with leadership or management certifications
Work EnvironmentCollections departments, financial institutionsCollections teams, financial services companies
Employer & IndustryBanking, finance, healthcareBanking, finance, retail credit
Search & Comparison IntentUnderstanding roles in collections hierarchyLooking for managerial roles in collections

The main difference between a Senior Collection Supervisor and a Collection Manager lies in their scope of responsibilities. The Senior Collection Supervisor typically oversees daily collection activities and team performance, while the Collection Manager has broader strategic responsibilities, including policy development and department management. Both roles require experience in collections and relevant certifications, but the Manager position often involves higher-level decision-making and leadership.

What cities in Oregon are hiring for Senior Collection Supervisor jobs?

Cities in Oregon with the most Senior Collection Supervisor job openings:

Audit Senior Manager, Assurance & Advisory - Government Services Sector

Albany, OR • On-site

SingerLewak
Accounting Services • 201 - 500 employees
Learn more about SingerLewakexternal

$180K - $195K/yr

Full-time

Re-posted 15 days ago

Job description

SingerLewak is a Top 100 accounting and consulting firm primarily operating in the western region. Serving clients since 1959, SingerLewak has developed a reputation for excellence and expertise in the accounting and management consulting industry. Providing the services of a large firm with a blended environment of practices, services and industry specializations, SingerLewak continues to demonstrate renowned industry leadership year-over-year. The firm takes pride in client service and professional and personal advancement, as demonstrated by our SL forward program which promotes a culture of learning and growth through targeted development and leadership programs and SL Cares, together with a continual focus on client service and technological evolution.
The Senior Manager is the liaison between the Partner, the client, and the professional staff. Senior Managers are responsible for managing multiple auditing and accounting projects and client engagements simultaneously, in addition to scheduling, staffing and coordinating engagement workflow. Senior Managers develop and train staff and make associations to develop new business for the Firm. The Senior Manager has mastered the skills and requirements of the Manager role and has been identified as possessing the prerequisite for future growth in the Firm. Senior Managers play a lead role in maintaining client relationships.
Responsibilities
  • Maintains contact with clients throughout the year; possesses a thorough knowledge of the client and all facets of the client's operations and control systems; building and maintaining good client relationships.
  • Apprises the engagement Director or Partner of all important developments on the client account; identifies any potential issues on each engagement and recommends solutions
  • Oversees all phases when reporting to an engagement partner and ensures the client deliverable complies with both the applicable accounting framework and firm policy.
  • Apprises the engagement Partner, if applicable, of all important developments on the client account; identifies any potential issues on each engagement and implements solutions after partner consultation.
  • Responsible for ensuring engagements are properly scheduled.
  • Serves as a subject matter expert in discipline or industry, specifically for governmental sector.
  • Demonstrates expertise in technical skills, work quality, and application of professional and Firm standards including those skills necessary for advising clients
  • Responsible for creating, tracking and adhering to budgets for assigned Assurance and Advisory engagements; responsible for investigating and explaining budget overruns to Director or Partner and proactively identifying scope expansion opportunities
  • Ensures billing and collection practices are executed by engagement teams in accordance with firm policy.
  • Supervises staff assigned to engagements and provides on-the-job training; reviews work papers and reports prepared by the engagement team in accordance with firm policy.
  • Plays a pivotal role in staff performance evaluations, reviews and periodic counseling.
  • Involved in the recruitment of staff and interviews Assurance and Advisory candidates when needed.
  • Acts as a representative of the firm in business development matters; develops a network of business contacts and referrals to generate business for the firm.
  • Assumes the lead role on prospective client leads assigned to them and responsible for initial communications with prospective clients, generating fee estimates and attending prospective client meetings.

Qualifications
  • Approximately 7 to 10 years of experience in public accounting and a minimum of 2 years in a manager position, with significant experience in the public sector, including auditing state and local governments (i.e., cities, counties, special districts, charter schools, etc.)
  • Bachelor's degree in accounting or related field
  • Holds a current and valid CPA license.
  • Ability to travel to assigned client locations.
  • Demonstrated ability to bring in new business to a CPA Firm
  • Possesses thorough knowledge of Generally Accepted Accounting Principles in the United States, (U.S. GAAP) and Governmental Accounting Standards Board (GASB) standards
  • Significant experience conducting audits in accordance with General Accepted Governmental Auditing Standards (GAGAS/Yellow Book), Generally Accepted Audit Standards (GAAS) and the Uniform Guidance
  • Maintains appropriate compliance with all Firm-wide policies and procedures.
  • Ability to direct, review and train departmental staff.
  • Exposure to conducting audits of not for profit organizations

Working Conditions
  • Hybrid working environment (work from home, Firm office or client location) as needed to service the clients appropriately and train staff
  • Same day travel for work at clients' offices, meetings, and seminars, as needed
  • Out-of-town travel with overnight stay for work at clients, meetings, or seminars
  • Overtime work expected as needed throughout the year, with heavier overtime work expected from August to February to allow us to meet our State and Local Government Sector clients' deadlines.

$180,000 - $195,000 a year
SingerLewak is an affirmative action-equal opportunity employer and complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

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