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Senior Client Service Associate Jobs in Metamora, IL

Caring Senior Service

CNAs

Peoria, IL · On-site

$15.50 - $17.50/hr

Why Caring Senior Service You chose caregiving because you want to make a differenceand so did we ... As a CNA on our team, you'll have the support of a responsive office staff, meaningful client ...

Illinois Mutual

Technical Support Specialist

Peoria, IL

$46K - $50K/yr

... client service and security-related administration. Focuses on improving operational processes ... Associate Degree in Computer Science or Information Technology, or equivalent experience, with 2-4 ...

SYNERGY HomeCare

Marketer

Peoria, IL

$37K - $47K/yr

A passion for senior care and client service * Ability to establish rapport and build trust both with company staff as well as with referral sources and prospective clients * Accountability for ...

Compunnel

Senior Architect

Peoria, IL · On-site

Job Summary We are seeking a highly experienced Senior Architect with 15+ years of experience and ... client-facing architect roles within consulting or services organizations.

H&R Block

Multi-Office Leader

Peoria, IL · On-site

You'll lead and develop Tax Professionals and Client Service Professionals, coaching teams to ... That same commitment to care extends to our associates. When you join us, you become part of a High ...

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All JobsClient Service Associate JobsSenior Client Service Associate JobsSenior Client Service Associate Jobs in Metamora, IL

Senior Client Service Associate information

See Metamora, IL salary details

$27.6K

$70.7K

$126.8K

How much do senior client service associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for senior client service associate in Metamora, IL is $70,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $90,600.00 per year, depending on experience, location, and employer.

Is a senior client service associate a good job?

A senior client service associate is a valuable role that involves managing client relationships, providing support, and ensuring customer satisfaction. It often requires strong communication skills, industry knowledge, and proficiency with customer management tools. The position can offer career growth opportunities and competitive compensation depending on the organization and location.

What does a senior client service associate do?

A senior client service associate manages client accounts by providing support, addressing inquiries, and resolving issues to ensure client satisfaction. They often handle complex requests, maintain detailed records, and collaborate with other teams using customer relationship management (CRM) tools. This role requires strong communication skills and industry knowledge to deliver high-quality service consistently.

What cities near Metamora, IL are hiring for Senior Client Service Associate jobs?

Cities near Metamora, IL with the most Senior Client Service Associate job openings:

Dynamic Server Support Technician

Worldwide TechServices

Peoria, IL • On-site

Part-time

Re-posted 25 days ago

Worldwide TechServices rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

216th of 226 rated it services

Job description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must own a basic repair tool kit

What Worldwide TechServices employees say

Pay

Benefits

Hours and flexibility

Workplace

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