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Senior Client Service Associate Jobs in Metamora, IL

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Senior Client Service Associate information

See Metamora, IL salary details

$27.6K

$70.7K

$126.8K

How much do senior client service associate jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior client service associate in Metamora, IL is $70,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $90,600.00 per year, depending on experience, location, and employer.

Is a senior client service associate a good job?

A senior client service associate is a valuable role that involves managing client relationships, providing support, and ensuring customer satisfaction. It often requires strong communication skills, industry knowledge, and proficiency with customer management tools. The position can offer career growth opportunities and competitive compensation depending on the organization and location.

What does a senior client service associate do?

A senior client service associate manages client accounts by providing support, addressing inquiries, and resolving issues to ensure client satisfaction. They often handle complex requests, maintain detailed records, and collaborate with other teams using customer relationship management (CRM) tools. This role requires strong communication skills and industry knowledge to deliver high-quality service consistently.

What cities near Metamora, IL are hiring for Senior Client Service Associate jobs?

Cities near Metamora, IL with the most Senior Client Service Associate job openings:

Client Service Consultant, Architects and Engineers

HMA Group Holdings, LLC

Peoria, IL • On-site

$60 - $95/hr

Other

Retirement

Posted 4 days ago

Job description

Job Description

We are looking to add a Client Service Consultant to join our Architects & Engineers team in Peoria, IL; Waukee, IA; Kansas City, MO; or Madison, WI.

Responsibilities
  • Attend insurance carrier meetings and independently lead client meetings as required.
  • Work accounts from start to finish, with support from Client Service Specialist or Senior Client Service Consultant on larger, more complex accounts.
  • Consult with the team for pre‑renewal meetings on qualifying accounts and develop client opportunities.
  • Market renewal policies and negotiate with insurance company underwriters.
  • Review quotes on accounts for accuracy and prepare proposal documents for clients.
  • Ensure account and policy accuracy by verifying all customer information, coverage schedules, policies, endorsements, and audits.
  • Prepare client renewal documents and save to the agency management system (including PSR, schedules, applications, experience mod worksheet, loss runs and summary, and other relevant information).
Qualifications
  • Education: High school diploma; college degree preferred.
  • Experience: Minimum 5+ years of customer service experience, underwriting or risk management in the insurance industry.
  • Licensing: Active state‑specific Property & Casualty Insurance agent’s license required or ability to acquire license within three months of hire.
  • Technical Competencies: Understand insurance principles, consult with clients, contribute to workflows, manage status and deliver proactive solutions using agency systems.
Benefits
  • Paid parental leave and supportive New Parent benefits.
  • Company‑paid continuing education and tuition reimbursement.
  • 401(k) profit sharing.
  • Generous time‑off practices in addition to paid holidays.
  • Paid volunteer time off and employee matching gifts to charities.
  • Inclusion & Belonging programs: Uniquely United initiative, Diversity Day, and employee resource groups.
  • Consistent merit increase and promotion opportunities.
  • Discretionary annual bonus opportunity.

Holmes Murphy & Associates is an Equal Opportunity Employer.

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