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Senior Client Service Associate Jobs in Baltimore, MD

Gallagher

Client Service Associate - Surety

Hanover, MD · Hybrid

$14.25 - $19.75/hr

Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll ...

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Senior Client Service Associate information

See Baltimore, MD salary details

$28.8K

$73.7K

$132.2K

How much do senior client service associate jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior client service associate in Baltimore, MD is $73,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $94,400.00 per year, depending on experience, location, and employer.

Is a senior client service associate a good job?

A senior client service associate is a valuable role that involves managing client relationships, providing support, and ensuring customer satisfaction. It often requires strong communication skills, industry knowledge, and proficiency with customer management tools. The position can offer career growth opportunities and competitive compensation depending on the organization and location.

What does a senior client service associate do?

A senior client service associate manages client accounts by providing support, addressing inquiries, and resolving issues to ensure client satisfaction. They often handle complex requests, maintain detailed records, and collaborate with other teams using customer relationship management (CRM) tools. This role requires strong communication skills and industry knowledge to deliver high-quality service consistently.

What cities near Baltimore, MD are hiring for Senior Client Service Associate jobs?

Cities near Baltimore, MD with the most Senior Client Service Associate job openings:

Infographic showing various Senior Client Service Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $73,726 per year, or $35.4 per hour.

Client Service Associate - Surety

Arthur J. Gallagher & Co.

Hanover, MD • On-site

$14.50 - $20/hr

Other

Posted 26 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

219th of 315 rated insurance

Job description

Gallagher Client Service Associate

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In this role, you'll help clients solve challenges and deliver tailored insurance solutions. You'll work closely with colleagues to ensure every client interaction is meaningful and impactful. This is your chance to be part of a team that values collaboration, growth, and service excellence. You'll play a key role in supporting our clients and ensuring their needs are met. From helping with renewals to processing certificates of insurance, you'll handle important tasks that keep our operations running smoothly. You'll also collaborate with team members to improve workflows, nurture client relationships, and maintain accurate data. Your work will directly contribute to delivering high-quality results and meeting compliance standards.

Here's what you'll do:

  • Contribute to the renewal process by delivering timely and high-quality solutions to clients.
  • Support New Business activity via handling of new business applications, compiling client information, and preparing high quality and accurate proposals for potential clients.
  • Process certificates of insurance and ensure all client and policy data is up-to-date in Gallagher's systems.
  • Work with your team to improve processes, meet goals, and maintain high productivity standards.
  • Conduct regular audits to ensure compliance with regulations and service standards.
  • Use Gallagher's technology to enhance productivity and deliver quality results.
  • Manage multiple priorities effectively, ensuring all tasks are completed on time.
  • Build strong relationships with clients and their representatives, ensuring they feel supported and valued.

Here's what you'll bring to the role:

  • A high school diploma or GED.
  • Minimum of 1+ years relevant work experience.
  • Proficiency in Microsoft Office
  • A desire to build relationships and deliver results.
  • Adaptability and resilience in managing shifting priorities.
  • A collaborative mindset to work with teams across Gallagher.

Preferred qualifications:

  • An associate's degree, professional certification, or equivalent training.

Competitive compensation, comprehensive benefits programs designed to support your well-being, career development opportunities, and ongoing learning are available. A collaborative, people-first culture with accessible leadership and the opportunity to do meaningful work with global reach and local impact are also part of the package.

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