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Senior Client Service Associate Jobs in Annapolis, MD

Aon

Associate, Client Service

Annapolis, MD · On-site

$14.25 - $19.75/hr

Receive training and mentorship from Senior Client Service Associates and leadership * Provide support to Advisor Associates, Lead Advisors, and Service Advisors * Support process improvement ...

NFP Corp

Associate, Client Service

Annapolis, MD · On-site

$14.25 - $19.75/hr

Receive training and mentorship from Senior Client Service Associates and leadership * Provide support to Advisor Associates, Lead Advisors, and Service Advisors * Support process improvement ...

NFP Corp

Associate, Client Service

Annapolis, MD · On-site

$14.25 - $19.75/hr

Receive training and mentorship from Senior Client Service Associates and leadership * Provide support to Advisor Associates, Lead Advisors, and Service Advisors * Support process improvement ...

NFP

Associate, Client Service

Annapolis, MD · On-site

$14.25 - $19.75/hr

Receive training and mentorship from Senior Client Service Associates and leadership * Provide support to Advisor Associates, Lead Advisors, and Service Advisors * Support process improvement ...

NFP Corp

Associate, Client Service

Annapolis, MD · On-site

$14.25 - $19.75/hr

Receive training and mentorship from Senior Client Service Associates and leadership * Provide support to Advisor Associates, Lead Advisors, and Service Advisors * Support process improvement ...

Alphabe Insight

Client Service Associate

Washington, DC · On-site

$16.50 - $22.75/hr

Client Service Associate Beloform Craft is committed to delivering exceptional customer experiences through professionalism, innovation, and a people-first culture. We believe that outstanding ...

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Senior Client Service Associate information

See Annapolis, MD salary details

$28.7K

$73.5K

$131.7K

How much do senior client service associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for senior client service associate in Annapolis, MD is $73,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $94,000.00 per year, depending on experience, location, and employer.

What does a senior client service associate do?

A senior client service associate manages client accounts by providing support, addressing inquiries, and resolving issues to ensure client satisfaction. They often handle complex requests, maintain detailed records, and collaborate with other teams using customer relationship management (CRM) tools. This role requires strong communication skills and industry knowledge to deliver high-quality service.

What cities near Annapolis, MD are hiring for Senior Client Service Associate jobs?

Cities near Annapolis, MD with the most Senior Client Service Associate job openings:

Infographic showing various Senior Client Service Associate job openings in Annapolis, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $73,450 per year, or $35.3 per hour.

Senior Client Service Associate

CivicMinds, Inc

Columbia, MD • On-site

Other

Posted yesterday

New

Job description

As a Senior Client Service Associate, your role is to enhance the client experience by servicing clients and providing operational and administrative support to BWFA staff. You will interface with clients and prospective clients, anticipate their needs, resolve their problems, and follow through to provide exceptional service. You will perform administrative duties that support BWFA advisors and financial planners in their daily business practices.
Reports To
The Client Associate will report to Chief Operating Officer & Senior Portfolio Manager, Joseph Manfredi. As well as Director of Client Services, Meghan Manas
Responsibilities And Duties

  • Receive inbound client phone calls and emails, either addressing their needs or directing them to the appropriate team member.
  • Assist client onboarding activities including the completion of all necessary paperwork and rollover calls, partnering with internal team on process execution, client portal setup, welcome emails, and proactive communication with clients.
  • Process account service requests and ensure appropriate documentation for all money movement requests including distributions, QCDs, and RMDs.
  • Complete and monitor the transfer of incoming assets from other institutions to ensure smooth and efficient onboarding experience for new clients.
  • Schedule prospective and existing client meetings including initial consultations, onboarding meetings, and annual reviews.
  • Assist in the preparation of client reports and other materials for client meetings and complete follow-up communication and implementation of actions that result from those meetings.
  • Research and resolve routine to complex client issues leveraging internal support or escalating as appropriate.
  • Track and document client interactions, activities, and meetings in Salesforce CRM, ensuring notes are input in a timely manner.
  • Maintain existing client relationships through the processing of client requests, resolving client inquiries, and making sure key client information and documentation is up to date.
  • Leverage various communication channels to keep in touch with clients and maintain strong relationships.
  • Contribute to the mentoring and training of client associates.
Qualifications
  • Bachelor's degree in finance or related subject matter
  • 3-10 years of experience in a similar client services role at a financial services firm
  • Excellent skills in the Microsoft Office Suite
  • Experience with Salesforce CRM preferred
  • Experience with the Charles Schwab advisor platform preferred
  • Strong written and verbal communication skills
  • Detail and service-oriented
  • Ability to prioritize tasks, manage multiple deadlines, and work effectively in a fast-paced environment.
  • Excellent written and verbal communication skills, as you will have significant contact with the clients of the firm.
  • Ideal team members for our office culture will have a strong work ethic, be self-motivated and have collaborative interpersonal skills.
Additional Details
Please note that this is an in-person role.

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