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Senior Claims Quality Analyst Jobs (NOW HIRING)

Amwins

Senior Claims Analyst

Chicago, IL

$95K - $110K/yr

The Senior Claims Analyst is a vital member of our team, requiring: Responsibilities: * Evaluate claim exposures and calculate loss/expense reserves. * Monitor and direct third-party claims staff ...

Corvel

Claims Quality Assurance

Irving, TX · Remote

... analysis, investigation, valuation, reserving, compliance and accurate disposition of claims. This ... Lead QA projects and serve as primary coordinator for senior leadership of assigned offices

Primma, LLC

Senior Claims Analyst

Hamilton Township, NJ · On-site

$85K - $98K/yr

A Senior Claims Analyst will investigate, evaluate, and resolve claims while ensuring compliance with regulatory and company policies. Essential Duties & Responsibilities: * Follow standard claims ...

Primma, LLC

Senior Claims Analyst

Roslyn, NY · On-site

$85K - $98K/yr

A Senior Claims Analyst will investigate, evaluate, and resolve claims while ensuring compliance with regulatory and company policies. Essential Duties & Responsibilities: * Follow standard claims ...

Primma, LLC

Senior Claims Analyst

Rochester, NY · On-site

$85K - $98K/yr

A Senior Claims Analyst will investigate, evaluate, and resolve claims while ensuring compliance with regulatory and company policies. Essential Duties & Responsibilities: * Follow standard claims ...

Primma, LLC

Senior Claims Analyst

Hamilton Township, NJ · On-site

$85K - $98K/yr

A Senior Claims Analyst will investigate, evaluate, and resolve claims while ensuring compliance with regulatory and company policies. Essential Duties & Responsibilities: * Follow standard claims ...

Primma, LLC

Senior Claims Analyst

Roslyn, NY · On-site

$85K - $98K/yr

A Senior Claims Analyst will investigate, evaluate, and resolve claims while ensuring compliance with regulatory and company policies. Essential Duties & Responsibilities: * Follow standard claims ...

Primma, LLC

Senior Claims Analyst

Rochester, NY · On-site

$85K - $98K/yr

A Senior Claims Analyst will investigate, evaluate, and resolve claims while ensuring compliance with regulatory and company policies. Essential Duties & Responsibilities: * Follow standard claims ...

Quartz Health Solutions

Senior Quality Analyst

Madison, WI · Remote

$66K - $83K/yr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence ... Extensive experience with complex claims processing and auditing * Strong understanding of medical ...

Quartz

Senior Quality Analyst

Madison, WI · Remote

$66K - $83K/yr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence ... Extensive experience with complex claims processing and auditing * Strong understanding of medical ...

Quartz

Senior Quality Analyst

Madison, WI · On-site

$66K - $83K/yr

As a Senior Quality Analyst , you'll play a critical role in protecting operational excellence ... Extensive experience with complex claims processing and auditing * Strong understanding of medical ...

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Senior Claims Quality Analyst information

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How much do senior claims quality analyst jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for senior claims quality analyst in the United States is $48.92, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $53.37 per hour, depending on experience, location, and employer.

What is a senior claims quality analyst?

Senior Claims Quality Analysts are experienced professionals who evaluate and ensure the accuracy, consistency, and compliance of insurance claims processing. They review claims files, audit claim decisions, and identify trends or errors to improve the overall quality of claims handling. In addition, they may develop training materials, work with claims teams to implement best practices, and report findings to management to help enhance operational efficiency and customer satisfaction.

What are the key skills and qualifications needed to thrive as a senior claims quality analyst?

To thrive as a Senior Claims Quality Analyst, you need expertise in claims processing, quality assurance methodologies, and a thorough understanding of insurance regulations, typically supported by a bachelor's degree and experience in claims management. Familiarity with claims management systems, auditing tools, and data analysis software such as Excel or SAS is commonly required. Attention to detail, analytical thinking, and strong communication skills help professionals identify errors and drive process improvements. These skills ensure the accuracy, compliance, and efficiency of claims operations, safeguarding both the organization and its clients.

What are some typical challenges faced by senior claims quality analysts and how can they be addressed?

Senior Claims Quality Analysts often encounter challenges such as identifying process inefficiencies, ensuring compliance with regulatory standards, and balancing the need for thorough analysis with timely claim processing. Effective communication and collaboration with claims adjusters and other stakeholders are vital to address discrepancies and implement process improvements. Staying updated on industry regulations and leveraging quality assurance tools can also help manage these challenges and maintain high standards.

What is the difference between Senior Claims Quality Analyst vs Claims Quality Analyst?

AspectSenior Claims Quality AnalystClaims Quality Analyst
Required CredentialsBachelor's degree, certifications like CPCU or ASQBachelor's degree often preferred, certifications optional
Work EnvironmentInsurance companies, third-party administratorsInsurance companies, claims departments
Employer & Industry UsageCommonly used in larger organizations for quality oversightEntry to mid-level roles in claims processing

The Senior Claims Quality Analyst typically has more experience, advanced certifications, and responsibilities overseeing quality assurance processes. The Claims Quality Analyst focuses on processing claims accurately and ensuring quality at an operational level. Both roles are essential in insurance claims departments but differ mainly in seniority and scope of responsibilities.

Is a senior claims quality analyst a good career?

A senior claims quality analyst is a valuable role in the insurance industry, focusing on reviewing and improving claims processes to ensure accuracy and compliance. It often requires strong analytical skills, attention to detail, and knowledge of claims management systems, making it a stable career with opportunities for advancement. The role can lead to positions in management or specialized areas within insurance companies.

What does a senior claims quality analyst do?

A senior claims quality analyst reviews insurance claims to ensure accuracy, compliance, and adherence to company policies. They analyze claim data, identify errors or inconsistencies, and recommend process improvements, often using quality assurance tools and metrics. This role requires strong attention to detail, knowledge of claims processing, and experience with auditing procedures.
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Senior Claims Quality Analyst jobs near you
Infographic showing various Senior Claims Quality Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $101,756 per year, or $48.9 per hour.

Claims Quality Assurance Supervisor

Aspire General Insurance Services LLC

Remote

$80K - $110K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Type
Full-time
Description
Claims Quality Assurance Supervisor
Aspire General Insurance
Lead Quality. Drive Excellence. Make an Impact.
At Aspire General Insurance, we believe exceptional claims experiences start with exceptional people. We're looking for an experienced Claims Quality Assurance Supervisor who is passionate about operational excellence, compliance, coaching, and continuous improvement.
This is an exciting opportunity for a quality-focused claims leader to influence the future of our claim's organization. In this role, you'll partner closely with Claims Leadership, Auditors, Adjusters, Training, Operations, and Business Partners to elevate claims quality, strengthen compliance, improve customer outcomes, and develop top talent.
Why Aspire?
At Aspire, you'll join a collaborative organization where innovation, accountability, and customer service drive everything we do. We empower our employees to contribute ideas, lead improvements, and make a measurable impact on the business.
We offer:
  • Opportunities to shape claims quality strategy and best practices
  • A collaborative and supportive leadership culture
  • Career growth and professional development
  • Exposure to enterprise-wide initiatives and process improvements
  • A fast-paced environment where your expertise is valued

What You'll Do:
As the Claims Quality Assurance Supervisor, you will play a critical leadership role in ensuring the technical quality, compliance, and effectiveness of our claims operations.
Key Responsibilities:
  • Lead and supervise Claims Auditors and Lead Adjusters.
  • Conduct and review quality assurance audits to evaluate claims handling performance and regulatory compliance.
  • Analyze audit findings, identify trends, root causes, and operational opportunities.
  • Develop actionable recommendations and written improvement plans based on audit results.
  • Partner with Claims Leadership to enhance quality standards, compliance, and customer experience.
  • Facilitate calibration sessions to ensure consistency in claim file reviews and quality measurements.
  • Monitor and improve key performance indicators including, Claims Quality, Loss Control, Loss Adjustment, Customer Satisfaction, Employee development and engagement
  • Support the design and implementation of customer experience measurements, including surveys and Net Promoter Score initiatives.
  • Assist with developing and maintaining claims procedures, training materials, and best-practice guidelines.
  • Provide technical coaching and training based on audit outcomes.
  • Support testing and implementation of new processes, systems, and reporting enhancements.
  • Collaborate with IT and business stakeholders to identify opportunities for system improvements.
  • Stay current with insurance regulations, compliance requirements, and industry trends across multiple jurisdictions.
  • Support Aspire's digital transformation initiatives by leveraging data and technology to improve claims outcomes.
  • Assist with recruiting, hiring, developing, and retaining top talent.
  • Manage employee performance, coaching, scheduling, and professional development activities.
  • Promote a culture of accountability, excellence, and continuous improvement.

Required Qualifications:
  • 5+ years of Property & Casualty insurance experience.
  • Prior Claims Supervisory or Claims Management experience.
  • Deep technical expertise in Property & Casualty claims handling.
  • Experience handling: Bodily Injury Claims, Property Damage Claims, Subrogation Claims
  • Strong knowledge of claims compliance, regulatory requirements, and industry best practices.
  • Proven ability to analyze quality assurance data, identify trends, and drive performance improvements.
  • Excellent communication, coaching, and leadership skills.
  • Strong analytical, organizational, and problem-solving abilities.
  • Proficiency with Microsoft Office Suite and insurance claims systems.
  • Ability to manage multiple priorities in a high-volume environment.
  • Experience developing employees through coaching, training, and performance management.
  • Ability to work independently while collaborating effectively across teams.
  • Successful completion of a background check.

Preferred Qualifications:
  • Experience in Non-Standard Auto Insurance.
  • Experience building quality assurance programs, audit frameworks, or compliance initiatives.
  • Demonstrated success leading organizational improvement efforts.

What Success Looks Like:
You will thrive in this role if you:
  • Lead with integrity and accountability.
  • Use data to tell a story and drive action.
  • Enjoy mentoring and developing others.
  • Balance operational excellence with customer-focused outcomes.
  • Embrace innovation and continuous improvement.
  • Build strong relationships across all levels of the organization.

Working Environment
  • Exempt position
  • Fast-paced, high-performance environment
  • Paperless and technology-driven workplace
  • Extended computer use and sitting required
  • Occasional travel may be required
  • Alternative work schedules may be available where applicable

If you're a strategic thinker who enjoys analyzing data, identifying trends, coaching teams, and driving meaningful changes, we'd love to meet you.
Salary Description
80,000-110,000.00

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