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Senior Card Operations Jobs in Northbrook, IL (NOW HIRING)

BCU

Sr Project Lead, Card Operations

Vernon Hills, IL · On-site

$72K - $108K/yr

Lead card optimization and departmental projects, as approved by leadership, from initiation to ... Implement operational efficiency through business process improvements, system upgrades ...

Huntington

Card Product Manager Sr

Downers Grove, IL

$70K - $140K/yr

The Card Product Manager Sr executes card product strategies to drive new account acquisition, and ... Master's degree in business, management, operations, engineering, or a related field * Must be ...

New

Capital One

Sr. Business Analyst - US Card

Chicago, IL · On-site

$95K - $123K/yr

Sr. Business Analyst - US Card Summary: As a Senior Business Analyst at Capital One, you will apply ... Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and ...

Alliant

Sr. Manager Deposit Products

Chicago, IL · On-site

$133K - $229K/yr

Partner with other areas such as plastic card operations to ensure operational excellence and expected member debit & payment experience * Partner with other teams such as marketing to develop and ...

Capital One

Sr. Business Manager - US Card

Chicago, IL · On-site

Sr. Business Manager - US Card Summary: As a Senior Manager, Business Analysis at Capital One, you ... Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and ...

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Senior Card Operations information

See Northbrook, IL salary details

$39.6K

$100.2K

$161.9K

How much do senior card operations jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior card operations in Northbrook, IL is $100,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $123,300.00 per year, depending on experience, location, and employer.

What is a senior card operations?

Senior Card Operations professionals oversee and manage the processes related to card products such as credit, debit, and prepaid cards within a bank or financial institution. Their responsibilities typically include supervising card issuance, transaction management, fraud detection, compliance with regulations, and supporting customer service teams. They also work to improve operational efficiency, coordinate with vendors, and ensure the integrity and security of all card transactions. Senior Card Operations staff often lead a team and interact with other departments to resolve complex issues and implement new card-related initiatives.

What are the key skills and qualifications needed to thrive as a senior card operations professional, and why are they important?

To thrive as a Senior Card Operations professional, you need in-depth knowledge of payment processing, card scheme regulations, and risk management, typically supported by a degree in finance, business, or a related field. Familiarity with core banking systems, card management software, and compliance platforms like Visa, Mastercard, or PCI DSS certification is often required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for managing complex operations and cross-functional teams. These abilities ensure secure, efficient, and compliant card operations, which are vital for customer trust and organizational reputation.

What are some common challenges faced by senior card operations professionals, and how can they be addressed?

Senior Card Operations professionals often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and swiftly resolving cardholder issues. Staying up to date with evolving industry regulations and implementing robust fraud prevention measures are key to success. Collaboration with IT, compliance, and customer service teams is essential for streamlining processes and maintaining operational efficiency. By leveraging automation tools and fostering continuous training, professionals in this role can effectively manage these challenges while supporting team growth and operational excellence.

What is the difference between Senior Card Operations vs Card Processing Specialist?

AspectSenior Card OperationsCard Processing Specialist
CredentialsRelevant certifications (e.g., CCSP, CTP), experience in card servicesBasic industry certifications, technical knowledge of processing systems
Work EnvironmentTeam leadership, cross-department collaboration, strategic planningOperational tasks, system management, transaction processing
Employer & Industry UsageFinancial institutions, card issuers, payment processorsPayment processing companies, banks, card networks

Senior Card Operations roles focus on overseeing card services, managing teams, and strategic planning, while Card Processing Specialists handle day-to-day transaction processing and system management. The senior role involves leadership and broader responsibilities, whereas the specialist role is more technical and operational.

What are popular job titles related to Senior Card Operations jobs in Northbrook, IL?

For Senior Card Operations jobs in Northbrook, IL, the most frequently searched job titles are:

What job categories do people searching Senior Card Operations jobs in Northbrook, IL look for?

The top searched job categories for Senior Card Operations jobs in Northbrook, IL are:

What cities near Northbrook, IL are hiring for Senior Card Operations jobs?

Cities near Northbrook, IL with the most Senior Card Operations job openings:

Senior Card Operations jobs near you

Sr. Manager/Director, Credit Card Operations

Camping World Holdings, Inc.

Lincolnshire, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

458th of 739 rated retailers

Job description

ABOUT GOOD SAM
Good Sam is the world's largest RV and outdoor lifestyle membership organization, serving millions of members across North America. Our Credit Card program is a cornerstone of our member value proposition and enterprise growth agenda - connecting everyday spending to the RV lifestyle our members love. We're looking for a seasoned credit card professional to lead the next chapter of this program's expansion.
ROLE OVERVIEW
Good Sam is seeking a Credit Card Operations Sr. Manager/Director to lead program and field operations for our Credit Card business. This role reports to the Credit Card & Payments Program Director and is central to our enterprise growth agenda - shaping how the Credit Card business delivers measurable acquisition, retention, engagement, and revenue.
The ideal candidate will have deep experience within a co-brand credit card program and will be comfortable setting strategy (25%) and driving execution (75%). You'll work across Marketing, Field, Digital Product, IT, Learning & Development, and Analytics - and will serve as a key liaison to our issuing bank partners.
KEY RESPONSIBILITIES
Field Strategy & Execution
  • Design and deploy a comprehensive field acquisition strategy that drives measurable credit card enrollment across Good Sam's network of dealerships, campgrounds, and events.
  • Build and maintain field-facing playbooks, tools, and training programs in partnership with Learning & Development.
  • Serve as the primary operational liaison between corporate and frontline field teams, ensuring consistent program messaging and performance accountability.
  • Partner with on-site field leadership (Market Managers, Store Managers, Campground Owners/Operators) to influence training, accountability, and sales.

Bank Partner Management
  • Lead joint marketing planning and execution with bank partners, aligning on campaign calendars, co-investment priorities, and performance KPIs.
  • Oversee the annual Joint Marketing Fund, including budgeting, planning, and execution of field incentives and marketing promotions to drive acquisition and engagement.
  • Manage partner communications, escalations, and reporting cadences to maintain a high-trust, results-oriented relationship.
  • Identify and advance opportunities to enhance the credit card value proposition through payment innovation and product optimization.

Program Operations
  • Deploy technical roadmap against program vision, portfolio objectives, and revenue goals.
  • Lead end-to-end workstreams across internal/external partners ensuring initiatives are delivered on time, on strategy, and with operational excellence.
  • Own program reporting infrastructure - developing dashboards, tracking acquisition and activation metrics, and translating data into executive-ready narratives.
  • Coordinate cross-functional planning cycles including annual budgeting, QBRs, and go-to-market calendars.
  • Manage internal communications for the credit card program across stakeholder groups.
  • Implement structured Change Management tactics to optimize product roll-outs, benefit enhancements, and training overhauls.
  • Identify process gaps and implement operational improvements that increase program efficiency and scalability.

Cross-Functional Leadership
  • Partner with Marketing on member acquisition, lifecycle, and retention campaigns tailored to card benefits and usage behavior.
  • Partner with key internal/external marketing stakeholders to deploy proactive strategies against long-term vision while reacting to short-term challenges and opportunities.
  • Collaborate with Digital Product and IT on cardholder experience enhancements and integration initiatives.
  • Work with Analytics to define measurement frameworks, run post-campaign analyses, and surface actionable insights.
  • Continually evolve reporting and analytics to support acquisition performance management.

WHAT YOU BRING
Required Qualifications
  • Bachelor's degree in Marketing, Business, Communications, or a related field; MBA is a plus.
  • 5+ years of hands-on experience working within co-brand or private label credit card programs - brand side, issuer side, or both.
  • Demonstrated ability to lead field or channel operations, including training, enablement, and performance management.
  • Proven track record of managing bank or financial institution partnerships, including joint marketing and co-investment programs.
  • Experience collaborating across Marketing, Field, Learning & Development, Digital Product, IT, and Analytics.
  • Background in payment product innovation and value proposition development or optimization.
  • Analytical mindset: comfortable working with data, building dashboards, and translating insights into strategic recommendations.
  • Exceptional communicator with the ability to influence senior stakeholders and cross-functional teams without direct authority.
  • Fluent in using AI tools in a real-world marketing environment - not just as a novelty, but as a core part of how you drive strategy, execution, and optimization.

Preferred Qualifications
  • Experience in travel, outdoor, lifestyle, or membership-based brands.
  • Familiarity with RV, camping, or enthusiast communities is a meaningful plus.
  • Experience operating within a matrixed organization with shared services.

HOW YOU WORK
You're a builder and an operator. You can write a strategy deck on Monday and be knee-deep in a field execution problem by Wednesday. You bring structure to ambiguity, communicate with clarity at every level of the organization, and hold yourself accountable to outcomes - not just activities. You know that partnerships, whether with bank partners or internal stakeholders, are won through trust, follow-through, and results.
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.
Pay Range:
$111,100.00-$170,300.00 Annual
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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