Senior Billing Specialist Jobs in Decatur, GA (NOW HIRING)

Taft is seeking a Senior Billing Specialist to support our team in Taft’s Atlanta office.

We are seeking a Senior Billing Specialist with 5+ years of experience to support our team in our Atlanta office.  As a member of the accounting department, the senior billing specialist is responsible for the accurate and timely processing of client invoices consistent with the clients’ billing guidelines, attorney instruction, and the firm’s established policies. This position routinely collaborates with attorneys, legal assistants, and others to effectively support the firm’s revenue operations.

Qualified candidates must have advanced legal billing and ebilling experience, proven leadership and problem solving skills, and a commitment to mentoring junior billing staff. This position requires someone who demonstrates a high degree of organization and expertise when collaborating with attorneys, support staff, and others.  All Taft employees operate under a “Client First” philosophy — in all things, we seek to provide exceptional services to our clients. 

Duties and Responsibilities:

• Generates and processes prebills according to the firm's established procedures and timelines.
• Interprets billing instructions effectively and seeks additional clarification as needed.
• Ensures compliance with clients' billing guidelines, fee agreements, and firm policies.
• Ensures the accurate and timely delivery of invoices, including the submission of ebills.
• Maintains billing instructions and applicable details within the accounting system.
• Utilizes available resources to troubleshoot and resolve billing discrepancies.
• Demonstrates an effective client first approach through team collaboration with attorneys, legal assistants, and others.
• Responds to inquiries for billing/payment history, time/cost entry details, and other basic financial information.
• Maintains confidentiality of the company's and clients' information.
• Participates in training and development opportunities to enhance billing expertise.
• Provides training and mentorship to others as directed by management.
• Contributes to process improvements and special initiatives in support of revenue operations.
• Takes on complex billing scenarios and works with management to establish correct protocols.

Knowledge, Abilities, Skills, Interpersonal and Other Requirements:

• Proven leadership and mentoring abilities.
• Advanced knowledge in ebilling vendor requirements and LEDES file formats.
• Advanced experience with complex billing requirements. i.e.; split billing, multi-payor fee arrangements, ebilling guidelines and appeals processes.
• Ability to communicate effectively, both orally and in writing.
• Advanced skills in assessing situational needs and requirements.
• Attentiveness to details ensuring completeness, accuracy, and organization.
• Strong numerical skills.
• Exhibit a high level of responsiveness and professionalism.
• Ability to prioritize assignments in a time sensitive environment.
• Proven aptitude to learn new software and web-based applications.
• Proficiency with Microsoft Office Suite; Excel, Outlook, and Word
• Ability to work effectively in a hybrid environment, including proficiency using Zoom Workplace.

Education & Experience:

• Minimum of five years of legal billing, including ebilling, experience required.
• College experience with an emphasis in accounting or other related field is preferred.
• Related work experience will be considered in lieu of education.
• Proficiency with electronic billing (ebilling) and vendor requirements is required.
• Proficiency with Surepoint Legal Management System or Aderant is highly desirable.

 Taft is an Equal Opportunity Employer. The information in this posting presents general duties, tasks, and responsibilities but is not intended to be an exhaustive listing. Taft Stettinius & Hollister LLP participates in E-VERIFY.

Careers at Taft
Our employees are people who thrive in a collaborative and fast-paced work environment. Taft’s lawyers and professional staff believe strongly in the value of our legal work. We believe that client service is our first, and most important, job. At Taft, success is measured in more than billable hours. This philosophy allows us to be active participants and leaders in our communities. Taft can help you create a long, rewarding, and meaningful career.

In addition, Taft is a signatory to the American Bar Association Well-Being Pledge, designed to support mental health and overall well-being for Taft’s attorneys and staff through education, firm policies, and intentional workplace culture.

We integrate inclusion into the fabric of what we do. We look for talented, dynamic, and innovative thinkers for our legal team. If you’re interested in joining our team, we encourage you to review our open positions and learn more about our firm.

Inclusion and Opportunity
Taft knows that people with varied experiences bring creative thinking, multiple perspectives, and innovative problem-solving techniques to issues in the practice of law. We are committed to fostering a culture among our attorneys and professional support staff that values different points of view from all team members.

Mentoring and Retention
No matter how talented or well educated, becoming a successful lawyer requires input and support from people who have already achieved that success. Research shows that careers profit from having someone in your corner. We want to be a champion for your career. Learn how Taft supports and emphasizes mentorship programs, as well as individual mentoring and sponsoring for our attorneys.

Professional Development
We grow when our employees thrive, so we make it a priority to provide the tools and resources our team needs to succeed. See how Taft can support your professional growth.