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Senior Avaya Support Engineer Jobs in Colorado (NOW HIRING)

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

... support. Integritek was formed with the purpose of combining "integrity with technology." Our ... The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ...

... support. Integritek was formed with the purpose of combining "integrity with technology." Our ... The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ...

Production Support Engineer

Niwot, CO · On-site

$41.50 - $54/hr

Support mechanical design, environmental validation, and production sustainment of ruggedized ... This role works closely with Senior Mechanical Engineers, Optical Engineers, Production, Quality ...

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Senior Avaya Support Engineer information

What does a Senior Avaya Support Engineer do?

A Senior Avaya Support Engineer is responsible for the installation, maintenance, troubleshooting, and optimization of Avaya communication systems, such as phone and contact center solutions. They provide technical support to clients and internal teams, resolve complex system issues, and often lead projects to upgrade or integrate Avaya technologies. Their expertise ensures reliable communication systems, high availability, and minimal downtime for organizations relying on Avaya platforms. In addition to technical skills, they may mentor junior engineers and collaborate with other IT professionals to deliver seamless solutions.

What are some common challenges faced by a Senior Avaya Support Engineer, and how can they effectively address them?

Senior Avaya Support Engineers often encounter complex system integrations, troubleshooting legacy infrastructure, and managing upgrades without disrupting business communications. To address these challenges, it's important to stay current with Avaya's latest software releases, develop strong diagnostic skills, and maintain clear communication with clients and cross-functional teams. Proactively documenting solutions and participating in knowledge-sharing sessions can also help streamline future support efforts and foster a collaborative team environment.

What are the key skills and qualifications needed to thrive as a Senior Avaya Support Engineer, and why are they important?

To thrive as a Senior Avaya Support Engineer, you need deep knowledge of Avaya communication systems, strong troubleshooting abilities, and relevant experience, often supported by certifications like Avaya Certified Support Specialist (ACSS) or Avaya Certified Implementation Specialist (ACIS). Familiarity with Avaya Aura, Communication Manager, Session Manager, and related networking tools and ticketing systems is typically required. Exceptional problem-solving, customer service, and communication skills distinguish top performers in this role. These capabilities ensure rapid resolution of complex technical issues and high client satisfaction in mission-critical telecommunication environments.

What is the difference between Senior Avaya Support Engineer vs Avaya Network Engineer?

AspectSenior Avaya Support EngineerAvaya Network Engineer
CertificationsAvaya Certified Support Specialist, Networking certificationsCCNA, CCNP, Avaya certifications
Work EnvironmentCustomer support, troubleshooting, on-site/remote supportNetwork design, implementation, maintenance
Industry UsageTelecommunications, enterprise communication systemsNetworking, telecommunications, enterprise IT

The Senior Avaya Support Engineer primarily focuses on supporting and troubleshooting Avaya communication systems, while the Avaya Network Engineer specializes in designing and maintaining network infrastructure that supports these systems. Both roles require similar certifications and often work within the same industry environments, but their core responsibilities differ in support versus network design.

What are the most commonly searched types of Avaya Support Engineer jobs in Colorado?

The most popular types of Avaya Support Engineer jobs in Colorado are:

What are popular job titles related to Senior Avaya Support Engineer jobs in Colorado?

For Senior Avaya Support Engineer jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Senior Avaya Support Engineer jobs in Colorado look for?

The top searched job categories for Senior Avaya Support Engineer jobs in Colorado are:

What cities in Colorado are hiring for Senior Avaya Support Engineer jobs?

Cities in Colorado with the most Senior Avaya Support Engineer job openings:

Infographic showing various Senior Avaya Support Engineer job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Intelligence Support Engineer (SE) - Senior

S2Technologies

Colorado Springs, CO • On-site

Full-time

Re-posted 5 days ago


Job description

Position Title: Intelligence SE - Senior

Position Overview:

The Intelligence Support Engineer (SE) - Senior provides direct support to Special Operations Forces (SOF) and Joint Intelligence activities across global theaters. This role requires comprehensive knowledge of the intelligence cycle and the full spectrum of intelligence disciplines, including Human Intelligence (HUMINT), Signals Intelligence (SIGINT), Geospatial Intelligence (GEOINT), and Open Source Intelligence (OSINT). The engineer enables operational effectiveness by integrating advanced intelligence systems, conducting tailored user training, and identifying and addressing technology capability gaps.

Key Responsibilities:

  • Provide intelligence analysis support leveraging knowledge of HUMINT, SIGINT, GEOINT, OSINT, and all-source intelligence.
  • Apply a thorough understanding of SOCOM and Joint Staff intelligence analysis principles, cycles, and operational integration.
  • Serve as a subject matter expert to train end users on SOF-specific Programs of Record and commercial/government mission technologies.
  • Develop and conduct customized training courses based on unit-specific intelligence needs.
  • Adapt quickly to evolving technologies and ensure new capabilities are seamlessly integrated into the host unit's intelligence production processes.
  • Provide intelligence and operations briefings to senior leaders and support operational mission planning.
  • Collaborate with geographically dispersed teams, supported units, and Combatant Command intelligence entities.
  • Contribute to the operational relevance and sustainment of software capabilities, ensuring ongoing utility to intelligence missions.

Required Qualifications:

  • 8+ years of experience communicating intelligence and operational information to senior leaders.
  • 8+ years of experience managing FSEs and teams geographically dispearsed.
  • Extensive experience with:
    • Microsoft Office Suite (Word, PowerPoint, Excel, Access)
    • Analyst Notebook
    • M3 or similar research tools (Catapult, Palantir, FADE)
    • HOT-R or CHROME (Counterintelligence & HUMINT management tools)
  • Demonstrated ability to train and support SOF personnel on intelligence systems.
  • Experience working in support of deployed or forward-positioned military intelligence units.
  • Experience briefing and communicating complex intelligence and operational information to senior leaders.
  • Experience leading and managing Field Support Engineers (FSEs) and intelligence teams across geographically dispersed locations.
  • Demonstrated ability to implement and sustain intelligence systems and train end users.
  • Extensive knowledge of SOCOM intelligence systems and integration within Joint Operational Environments.
  • Experience in capability gap identification and coordination with Combatant Command intelligence activities.
  • ACTIVE Top Secret Clearance with SCI Eligibility required

Preferred Skills & Tools:

  • Experience with intelligence fusion systems, link analysis, and all-source intelligence workflows.
  • Familiarity with SOF-specific intelligence systems and mission sets.
  • Knowledge of emerging technologies and integration strategies within the intelligence domain.
  • Ability to develop concise intelligence products tailored to operational needs.
  • Skilled in mentoring junior engineers or analysts in intelligence toolsets and processes.

Clearance Required

  • TS/SCI

Education Bachelor's degree Preferred

S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, physical or mental disability, protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.