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Senior Application Support Engineer Jobs in Commerce, MI

Senior Application Architect/Developer Aquasight is a leading Digital AI company focused on ... You will also engage in backend scripting and development to support our real-time data centric ...

Senior Application Architect/Developer Aquasight is a leading Digital AI company focused on ... You will also engage in backend scripting and development to support our real-time data centric ...

... the Sr Manager, Application Support and is part of the North America Applications team located in Marlborough, MA or Golden, CO and will be an on-site role. In this role, you will have the ...

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Senior Application Support Engineer information

See Commerce, MI salary details

$62.4K

$115.8K

$164.3K

How much do senior application support engineer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior application support engineer in Commerce, MI is $115,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,900.00 and $129,700.00 per year, depending on experience, location, and employer.

How does a senior application support engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What does a senior application support engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a senior application support engineer?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What job categories do people searching Senior Application Support Engineer jobs in Commerce, MI look for? The top searched job categories for Senior Application Support Engineer jobs in Commerce, MI are:
What cities near Commerce, MI are hiring for Senior Application Support Engineer jobs? Cities near Commerce, MI with the most Senior Application Support Engineer job openings:
Infographic showing various Senior Application Support Engineer job openings in Commerce, MI as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 33% In-person, 34% Hybrid, and 33% Remote job distribution, with an average salary of $115,789 per year, or $55.7 per hour.

Sr. Application Analyst - Epic | Gallery | Full Time

Corporate Services

Troy, MI • On-site

Other

Re-posted 15 days ago


Job description

About the Role:

The Senior (Sr.) Application Analyst is responsible for participating in the overall design, implementation, training, documentation, operation, and support of Clinical or Business applications and reports. This includes contributing to the planning, design, implementation, and optimization of their specific application. The Sr. Application Analyst takes general direction from their supervisor or manager. The Sr. Application Analyst may in some instances also serve as a Helios liaison to their associated clinical or business departments throughout the system. This includes, but is not limited to, the assessment of optimization efforts to meet system goals including patient safety/quality of care, revenue capture and efficient operations. The Sr. Application Analyst performs these activities following Henry Ford Health standards and processes.

Education & Experience Required:

  • Associates Degree / two (2) years of college required; Bachelor's degree preferred.
  • Requires more than two years of strong experience in one of the following:
  • Technical experience:
    • Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support.
    • Able to articulate previous examples of workflows and processes associated with previous IT experience.

AND/OR

  • Clinical experience includes:
    • Strong knowledge/experience in clinical workflows and processes.
    • Able to articulate previous examples of workflows and processes associated with clinical experience integrated with IT solutions.

AND/OR

  • Revenue experience includes:
    • Specific knowledge of one or more of the following: bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records, or coding.
    • Additionally, must be able to articulate revenue cycle workflows and processes for one or more of the above areas with a focus on IT integrated solutions.

Certification Requirements:

  • Epic accreditation or certification in designated application (may hire into position without accreditation or certification but must attain accreditation or certification within first 6 months of hire to continue employment.)
Additional Information
  • Organization: Corporate Services
  • Department: Ascension Helios Rev Cycle Mgt
  • Shift: Day Job
  • Union Code: Not Applicable