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Senior Application Support Analyst Jobs in Racine, WI

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Senior Endpoint Support Service Analyst

Franklin, WI · On-site

$96K - $127K/yr

Join Our Team as a Senior Desktop & Network Support Analyst! We are seeking a highly motivated and ... If you are an individual with a disability and need an accommodation to complete the application ...

MCHC

Epic Support Analyst (ESA)

Milwaukee, WI · On-site

Epic Support Analyst Position Summary The Epic Support Analyst is responsible for supporting ... application issues. * Promote adoption of Epic best practices and standard workflows across the ...

MCHC

Epic Support Analyst (ESA)

Milwaukee, WI · On-site

$55K - $65K/yr

Epic Support Analyst Position Summary The Epic Support Analyst is responsible for supporting ... application issues. * Promote adoption of Epic best practices and standard workflows across the ...

US Bank

Credit Support Analyst

Brookfield, WI

$25.63 - $34.18/hr

Supports Business Banking Relationship Managers and Underwriters with financial analysis spreading ... application or hiring process, please refer to ourdisability accommodations for applicants.

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All JobsApplication Support Analyst JobsSenior Application Support Analyst JobsSenior Application Support Analyst Jobs in Racine, WI

Senior Application Support Analyst information

See Racine, WI salary details

$46.9K

$97.5K

$136.4K

How much do senior application support analyst jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior application support analyst in Racine, WI is $97,498.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $114,900.00 per year, depending on experience, location, and employer.

What is a senior application support analyst?

A senior application support analyst is responsible for maintaining, troubleshooting, and resolving issues with software applications used by an organization. They often provide technical support, analyze system performance, and may assist in implementing updates or improvements, typically requiring strong problem-solving skills and familiarity with relevant tools and systems.

What is the difference between Senior Application Support Analyst vs Application Support Analyst?

AspectSenior Application Support AnalystApplication Support Analyst
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsIT support departments, help desks, software companies
Employer & Industry UsageUsed across industries with complex IT systemsCommon in organizations with basic to moderate IT support needs
Search & Comparison IntentUnderstanding senior-level responsibilities and qualificationsEntry to mid-level support roles, career progression

The main difference between a Senior Application Support Analyst and an Application Support Analyst lies in experience, responsibilities, and qualifications. Senior roles typically require more expertise, certifications, and involve handling complex issues, whereas entry-level roles focus on basic support tasks. Both roles are vital in IT support teams across various industries.

What does a senior application support analyst do?

A senior application support analyst is responsible for maintaining, troubleshooting, and resolving issues in software applications used by an organization. They analyze system problems, provide technical support to users, and often work with development teams to implement fixes or improvements, typically using tools like ticketing systems and monitoring software. This role requires strong technical skills, problem-solving abilities, and knowledge of the specific applications supported.
What cities near Racine, WI are hiring for Senior Application Support Analyst jobs? Cities near Racine, WI with the most Senior Application Support Analyst job openings:

Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)

Milwaukee Tool

Menomonee Falls, WI • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Job description

Job Description:
Application Support Analyst (Oracle Cloud Fusion, ERP, custom .NET, ITSM)
*Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position.
WE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide technical solutions on our IT Team.
Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.
You'll be DISRUPTIVE through these duties and responsibilities:
  • Provide world-class customer service and support through effective incident and problem management.
  • Serve as the advanced second-level support for ERP and custom .NET applications
  • Provide thoughtful, in-depth root cause analysis and solutions to resolve system problems.
  • Build IT credibility by modeling professionalism, excellence, integrity, and passion
  • Establish strong relationships with business users and work together to determine the most effective solutions for Milwaukee Tool.
  • Work with vendors and cross-functional internal teams to ensure efficient process flow across organizational lines.
  • Comply with established change and problem management procedures and communicate planned and unplanned outages/maintenance effectively.
  • Based on aligned business priorities, focus on continuous improvement and work collaboratively within the IT organization to ensure a robust, stable computing environment.
  • Manage the integration of new client technologies into business systems processes and procedures for support transition.
  • Work to align best practices across support teams.

The TOOLS you'll bring with you:
  • 3+ years of work experience providing application support to end users
  • Knowledge of ITSM frameworks and processes
  • Experience working in ServiceNow
  • Experience supporting custom .NET and Microsoft Azure applications
  • Comfortable working in a fast-paced, results-oriented and sometimes highly stressful environment
  • Strong business acumen to quickly learn new business processes and understand how IT needs to support our business.
  • Understanding of core business processes such as Finance, Supply Chain, Manufacturing, Distribution and Order Management
  • Outstanding written and verbal communication and documentation skills, with service-oriented mindset
  • Strong documentation skills for recording issue resolution
  • Demonstrated ability to multi-task and manage competing priorities with time constraints
  • Strong team player with the ability to work in project and support models with a diverse group of individuals across multiple business units
  • Advanced analytical and critical thinking skills to troubleshoot application issues

Other TOOLS we prefer you to have
  • Experience with ITIL practices (Incident, Change, Problem) and ITIL Certification
  • Experience working with and supporting Oracle Fusion Cloud ERP
  • Familiarity with SAP Hybris
  • SQL query experience
  • Experience with Postman and API calls

We provide these great perks and benefits:
  • Robust health, dental and vision insurance plans
  • Generous 401 (K) savings plan
  • Education assistance
  • On-site wellness, fitness center, food, and coffee service
  • And many more, check out our benefits site HERE.

Milwaukee Tool is an equal opportunity employer.

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