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Senior Application Support Analyst Jobs in Wisconsin

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Application Analyst

Schofield, WI

The Application Analyst will align technology with business strategies to optimize productivity and ... in support of senior IT resources. A plus: familiarity with the Infor M3 ERP ecosystem, SQL, XML ...

Abbott

Senior Application Analyst - SAP IBP

Madison, WI · On-site

As a primary support contact for SAP application end-users, the Senior SAP Application Analyst will work to identify issues that arise in the areas of forecasting (IBP) application area as well as ...

Sarian, Inc.

SAP IBP Application Analyst

Madison, WI · On-site

Madison, WI - Fulltime Position The Senior SAP Application Analyst is responsible for the design, configuration, enhancement, and ongoing support of SAP technology platforms. This role plays a key ...

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Senior Application Support Analyst information

See Wisconsin salary details

$50.5K

$105K

$146.9K

How much do senior application support analyst jobs pay per year?

As of Aug 21, 2026, the average yearly pay for senior application support analyst in Wisconsin is $104,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,300.00 and $123,600.00 per year, depending on experience, location, and employer.

What is the difference between Senior Application Support Analyst vs Application Support Analyst?

AspectSenior Application Support AnalystApplication Support Analyst
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsIT support departments, help desks, software companies
Employer & Industry UsageUsed across industries with complex IT systemsCommon in organizations with basic to moderate IT support needs
Search & Comparison IntentUnderstanding senior-level responsibilities and qualificationsEntry to mid-level support roles, career progression

The main difference between a Senior Application Support Analyst and an Application Support Analyst lies in experience, responsibilities, and qualifications. Senior roles typically require more expertise, certifications, and involve handling complex issues, whereas entry-level roles focus on basic support tasks. Both roles are vital in IT support teams across various industries.

What cities in Wisconsin are hiring for Senior Application Support Analyst jobs?

Cities in Wisconsin with the most Senior Application Support Analyst job openings:

Infographic showing various Senior Application Support Analyst job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $104,951 per year, or $50.5 per hour.

Application Analyst

Career Search

Schofield, WI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

WHO WE ARE:

Founded in 1947 and headquartered in Schofield, Wisconsin, Wausau Supply Company has a history of providing top-quality building materials to authorized retailers across the United States. As a proud 100% employee-owned company, we are dedicated to not only serving our customers but also ensuring that our employees have a direct stake in our success. We distribute building materials from the industry's leading manufacturers to authorized retailers from the western Rocky Mountains to the east coast. In addition to our distribution capabilities, Wausau Supply Company is known for its high-quality manufactured brands, including Diamond Kote Siding System, Waudena, ChamClad and Taylor Entrance Systems. These brands reflect our commitment to innovation, safety, service and integrity. Our territory continues to expand as we continuously strive to meet the demands of our customers with nineteen distribution centers and five fabrication and finishing facilities across the United States.

At Wausau Supply Company, we are driven by a passion for excellence and a dedication to service, ensuring that we remain a trusted partner in the building materials industry for generations to come.

BENEFITS we offer:

+ 3 weeks paid vacation within 1st year

+ 9paid holidays

+ 100% Employee Owned

+ Employee Stock Ownership Program

~Employer funded with an average retirement contribution of up to $4 per hour

+ 401K Retirement Fund - Additional opportunity for employee to contribute

+ Health, Dental, Vision, Short Term/ Long Term Disability

+ Employee Assistance Program

+ Opportunity for advancement

+ Training and development

+ Employee Material Purchase Program

WHAT THIS ROLE WILL BE DOING:

The Application Analyst will align technology with business strategies to optimize productivity and communication, collaborating closely with individuals at all levels throughout the organization and its business partners. This role is responsible for the support, development, and continuous improvement of Wausau Supply's Interform and M3 Document Output platform for labels and documents along with its Microsoft Dynamics 365 CRM system, as well as the management and timely resolution of application support requests. The Application Support Analyst will work closely with other IT resources, vendor partners, and developers to gather requirements and design and implement technology solutions that meet business objectives with a high degree of quality.

Duties to include, (but not limited to):

Interform and M3 Document Output Support and Development

Support, design, develop, and maintain labels, documents, and templates across Interform and M3 Document Output as needs and compliance evolve for document output for internal and external stakeholders.

Troubleshoot and resolve issues, including data mapping, triggering, output formatting, and print/delivery failures of documents and labels within the Interform and M3 Document Output solutions.

Partner with vendor and internal teams to capture logging, troubleshoot and escalate issues, and deliver enhancements while ensuring alignment on priorities.

Dynamics365CRMSupportandMaintenance

Provide ongoing support and maintenance for the Dynamics 365 CRM system, serving as first-line support to triage, troubleshoot, and resolve user-reported issues, escalating net-new development and architectural work to senior IT resources.

Perform routine configuration and maintenance of Dynamics 365 CRM - including forms, workflows, views, dashboards, and reports - and implement enhancements under guidance.

Troubleshoot and resolve web-to-lead and website feed issues - including field mapping, date formatting, and lead routing - between external sites and Dynamics 365.

Administer email integration - server-side synchronization, mailboxes, and queues - and resolve email routing failures.

Investigate data and record-level issues by querying Dynamics 365 / Dataverse (FetchXML, Dataverse Web API, SQL) to validate integrations and diagnose data problems.

Triage and resolve issues across all Dynamics 365 modules - including Sales, Customer Service, and Customer Insights (Marketing) - resolving configuration problems and escalating platform-level defects.

Assist senior IT resources with Power Platform (Power Apps, Power Automate) enhancements and integrations between Dynamics 365 CRM and other enterprise systems and third-party applications.

Support Ticket Management

Support the intake, triage, prioritization, and timely resolution of application support requests through the ticketing system.

Document issue resolution, root cause, and knowledge-base articles to enable users and reduce recurring tickets.

Communicate status and resolution to requestors and stakeholders, and ensure alignment on priorities with team members and management.

Track and report on ticket volume, resolution times, and service levels to support continuous improvement.

General

Gather requirements and translate technical specifications into clear, non-technical requirements.

Create and maintain comprehensive technical documentation for customizations, integrations, and workflows.

Define and coordinate testing procedures, and assist with testing new releases prior to use in a production environment.

Provide occasional after-hours support on an as-needed and rotational basis.

Perform other duties as assigned.

An Application Analyst will possess and/or demonstrate the ability to:

Demonstrate excellent oral and written communication skills and create detailed requirement and process documentation.

Independently manage time, prioritize work, and meet deadlines while balancing support and project workloads.

Remain highly organized and flexible, reacting well to issues with attention to detail.

Apply strong analytical and problem-solving skills to address complex business requirements.

Learn new technologies and keep abreast of the latest technological advances.

Technical Skills

Interform (or a comparable label/document generation platform) - label and document design, development, and support.

Microsoft Dynamics 365 CRM and Power Platform - configuration, maintenance, and support of Dynamics 365 (Sales, Customer Service, Customer Insights), including forms, workflows, views, dashboards, and reports; working knowledge of Power Apps, Power Automate, Power BI, and Dataverse, with development performed under guidance or in support of senior IT resources.

A plus: familiarity with the Infor M3 ERP ecosystem, SQL, XML, and EDI; and relevant Microsoft certifications such as PL-200 (Power Platform Functional Consultant), MB-230 (Dynamics 365 Customer Service), or PL-400/MB-400 (Power Platform Developer).

Education / Experience

2 years of related experience, or 5 years of experience in one or more of the following industries: manufacturing, distribution, transportation, and building materials, along with an associate or bachelor's degree (Computer Science, Information Technology, or a related field preferred).

Experience supporting and developing enterprise applications such as CRM, ERP, or document/label platforms.

Strong understanding of business operations, system integrations, and databases.

Strong analytical and interpersonal skills.

Working Demands / Physical Requirements

General office conditions with continuous sitting and heavy computer usage.

Make observations of system usage in a live production and distribution environment.

Occasional short-term out-of-town travel for projects or educational purposes.

Occasional after-hours support on a rotational basis.

Ability to lift up to 50 pounds.

Reports To

Director of Value Delivery

Conclusion

The Application Support Analyst will exemplify the high standards that have come to be associated with WSC. As an ESOP owner, acting with honor, integrity, and positivity is imperative.

Apply